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Financial Aid Adviser
Oakland University
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Financial Aid Adviser

Oakland University

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Details
Posted:
November 9, 2025
Location:
Rochester, Michigan

Position Purpose:

Provide counseling and advice to students and parents about financial services, financial aid, financial literacy, student account and billing, payment plans and student employment. Process financial aid applications, including budgeting, packaging of awards, revising award, verification, and resolving conflicting information. Deliver exceptional customer service through various communication systems. Conduct workshops, seminars, presentations, etc. to promote and explain financial aid programs. Demonstrate integrity and ethical behavior in working with confidential information and maintain a high level of confidentiality.

Minimum Qualifications:

  • Bachelor's degree or an equivalent combination of education and/or experience.
  • Superior customer service skills.
  • Minimum one year experience in higher education financial aid advising and processing.
  • Working knowledge of current financial assistance programs and financial service operations.
  • Experience and knowledge in student account and billing methods and student employment practices preferred.
  • Excellent technical database skills.
  • Ability to manage multiple tasks and work well under pressure.
  • Excellent organizational, time management and analytical skills.
  • Excellent communication skills.
  • Meet eligibility criteria to obtain access to federal websites needed to perform job functions.

Desired Qualifications:

  • Master's Degree.

Internal Number: 36400
About Oakland University
Oakland University is a nationally recognized doctoral university of high research activity located on 1,443 acres of scenic land in the cities of Rochester Hills and Auburn Hills in Oakland County, Michigan. The University has 142 bachelor’s degree programs and 138 graduate degree and certificate programs. Academics include programs in the College of Arts and Sciences, School of Business Administration, School of Education and Human Services, School of Engineering and Computer Science, School of Health Sciences, School of Medicine and School of Nursing. As an anchor institution in southeastern Michigan, Oakland University is committed to building ongoing and collaborative relationships with the surrounding communities. Community and civic engagement enhances the lives of our students and has a positive impact on our broader community.
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