Enrollment Registrar Coordinator (Registration and Records)

Enrollment Registrar Coordinator (Registration and Records)

POSITION DETAILS

"At Baruch College, we believe student success is everyone?s responsibility."

Nestled in the vibrant Gramercy Park/Flatiron district of Manhattan, Baruch College stands as a beacon of opportunity within the City University of New York (CUNY) system. With a proud legacy of serving a diverse student body exceeding 19,000, we embrace individuals from various cultural, socioeconomic, and educational backgrounds, embodying our commitment to inclusivity and academic excellence. Recognized by The Chronicle of Higher Education for our role in advancing student social mobility, Baruch is honored to be designated as a Hispanic and Asian American, Native American, and Pacific Islander Serving Institution, further solidifying our dedication to diversity and equity.

The Registration and Records Coordinator provides essential support for the daily operations of the Office of the Registrar, with a focus on student registration, enrollment, and academic records processing. This role ensures accurate record-keeping, timely service, and compliance with CUNY policies, while delivering a high level of service to students, faculty, and staff.

Key Responsibilities:

Registration Processing

• Assist with registration troubleshooting, including duplicate record resolution, backloading, and system overrides where appropriate.
• Process student registrations for special populations including non-degree/visiting students, senior citizen auditors, and ePermit (CUNY and non-CUNY) requests.
• Support pre-registration (CNOW) and other immersion program activities and updates to student majors/minors.
• Respond to student and faculty inquiries regarding enrollment issues.

Records Management

• Process grade changes (undergraduate, graduate, doctoral) and special grades (PEN, INC, WN).
• Manage course withdrawal transactions, including medical withdrawals (WA), department-approved withdrawals, and reinstatement requests for dropped courses.
• Support student reentry and reconnect processing, ensuring accurate updates to records.
• Maintain records for committee actions (CAS, DEC, DOS) and curriculum updates.

Policy & Compliance Support

• Apply academic policies consistently when processing student records and registration requests.
• Monitor and ensure timely processing of exemption and waiver requests.
• Maintain confidentiality and accuracy of academic records in compliance with FERPA and CUNY guidelines.

Collaboration & Service

• Serve as a point of contact for students, faculty, and staff regarding registration and records processes.
• Collaborate with other offices Advisement, Financial Aid, Bursar, etc. to resolve student issues.
• Assist in special projects, training, and system testing as directed.

QUALIFICATIONS

Minimum Qualifications

• Bachelor's Degree required.

Preferred Qualifications:

• At least 1-2 years of experience in higher education student services, records, or related administrative role.
• Experience with PeopleSoft/CUNYfirst or similar student information systems.
• Familiarity with CUNY academic and enrollment policies.
• Strong organizational skills, accuracy, and attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated ability to provide high-quality customer service in a fast-paced environment.
• Knowledge of FERPA and higher education compliance requirement

CUNY TITLE OVERVIEW

Provides operational support for registration operations.

• Provides advice on academic and administrative registration requirements
• Interprets and communicates academic, registration and enrollment policies and procedures
• Assists with registration and provides information to prospective and enrolled students in registration and records-related areas
• Complies, generates, and updates various reports, catalogs, and inventories
• Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)
• Collaborates with College and University offices to address inquires and concerns and resolve student registration and record problems
• May participate in activities related to course scheduling and maintaining course databases
• May monitor and revise the content of web pages and other communication materials
• Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$66,154- $68,668; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume and cover letter.

CLOSING DATE

December 1, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

Baruch College