Enterprise Systems Administrator

? Coordinate and schedule system upgrades, working with business areas to minimize disruption.

? When appropriate, apply upgrades and maintenance processes under the guidance of senior staff

? Manage account administration, security roles, and user permissions, within campus enterprise systems.

? Monitor system performance and assist with troubleshooting issues.

? Provide first-level technical support for users and escalate issues when needed.

Secondary Duties

? Document upgrade steps, testing results, and technical procedures.

? Participate in testing and validation of upgrades before deployment.

? Contribute to projects that enhance enterprise applications and business processes.
? Gain experience with additional third-party systems and integrations.

? Engage in professional development by learning and using new software and tools, and by attending training sessions, seminars, and conferences.

? As appropriate, participate in the life of the College by attending campus events such as L&IT speakers and events, athletic events, gallery openings, arts performances, student exhibits, and other signature experiences.