Educational Technologist I - Information Technology

Job Description:

• Proactively monitor and respond to learning application issues, including testing tools prior to hardware and software upgrades.
• Troubleshoot application issues with the LMS.
• Work with instructional design team to troubleshoot and resolve course content technical issues.
• Assist the IT Department, on ways to increase efficiency, adoption and utilization of LMS related products and work on implementation of improvements.
• Assist with writing and maintaining procedures and policies to ensure security and integrity of mobile learning systems/networks.
• Acquire and maintain knowledge of current technology as it applies to learning software, hardware, and systems.
• Copy course files and provide email, telephone, and in-person user support, primarily to faculty and staff for just-in-time assistance with learning applications.
• Maintain connection between SIS and LMS's to ensure data and files are processed accurately.
• Perform other work-related duties as assigned.

Required Qualifications:

• Bachelor's degree in Education, Training and Development, or related field from an accredited institution of higher learning and work experience.
• Considerable working knowledge of mobile learning technologies as well as the following operating systems: OS X, Windows, Android OS, Chrome OS.
• Demonstrated knowledge using Chromebooks in Education.
• Considerable working knowledge of Microsoft Office Suite and other productivity applications.
• Demonstrated ability to assist and train faculty and staff with varying degrees of technical skills in the use of complex software, and to develop written training materials for students.
• Demonstrated ability to establish priorities and manage multiple tasks in a fast-paced environment, solve problems independently, communicate effectively, verbally and in writing, including the ability to assess and respond effectively to the needs of diverse students, faculty, and staff.

Applicant Portal URL: 7950