Senior Risk Services Manager, UNT Health Clinical Practice Group

The UNT Health Clinical Practice Group Risk Manager is responsible for administering and directing operational aspects of the clinical practices risk management program, with a focus on professional liability. This includes claims analysis, insurance portfolio oversight, and proactive risk identification and prevention across the clinical enterprise.

The role also includes the supervision of the Medical Records team and the release of records process. The UNT Health Clinical Practice Group Risk Manager is actively involved in developing and implementing procedures for operational efficiency and maintaining an effective collaboration with legal counsel, UNT System partners, clinical practice administration, clinicians, and insurance partners to mitigate exposure and ensure compliance.

Job Duties

• Insurance & Compliance Oversight:
  • Administer and manage professional liability insurance policies with brokers and carriers (procurement, maintenance, and management).
  • Handle claim history/insurance verification requests, using independent judgment for reportable events.
  • Monitor insurance programs, ensuring broker and administrator effectiveness.
  • Prepare and submit all required statutory and regulatory reports to state agencies for appropriate signatures. 
• Claim Management & Analysis
  • Monitor, research, and analyze internal/external claim trends, case law, statutes, and regulations to develop risk mitigation strategies.
  • Partner with Legal Counsel and Adjusters on claim investigation and management.
  • Maintain loss run reports for open and closed claims.
  • Practice and promote Early Event Management for claim resolution.
  • Provide an annual report on practice claims history and process legal invoice audits/payments.
• Risk Identification & Prevention:
  • Establish relationships with medical staff, department managers, and staff to facilitate risk identification.
  • Partner with administration, quality improvement, patient relations, and clinical departments to: -
    • Provide guidance on patient complaint resolution.
    • Identify liability exposures and ensure compliance.
    • Plan proactive claim prevention measures.
    • Promote compliance with risk management policies and procedures (e.g., disengagement, missed appointment guidelines).
• Team Leadership:
  • Prepare and present reports on risk assessment, exposure, intervention, and evaluation to administration and committees.
  • Keep management informed by analyzing special reports, identifying trends, and summarizing information.
  • Supervise HSC Health Medical Records team members.