Assistant Director, Systems and Operations

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. The salary range for this position is $157,800 - $236,700, with a target entry point of $166,410, depending on experience. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Bachelor's degree in a related field or four years of equivalent experience in overseeing operations and efficiency optimizations in a large Multi-Department physician based environment or related field.
• Ten or more years of work-related operations experience. Experienced leadership in a large Medical Center Pro-fee billing environment including demonstration of achieving effective results against standard benchmarks.
• Five or more years' experience in coordinating system-related projects, to include specification development, testing and user training.
• Five or more years' experience in Epic systems build and functionality as it relates to PB Resolute
• Five or more years' experience in coordinating system-related projects, to include specification development, testing and user training.
• Demonstrated leadership skills: An ability to lead teams, which provide excellent customer service. An ability to build strong results-oriented teams that excel in a performance-driven environment. Record of accomplishment in meeting performance hurdles for hitting targets, goals and stretch goals. Effective collaboration with other members of the revenue cycle teams to ensure success in achieving MGBS, Medical Center and/or system performance targets. Personnel Management: An ability to supervise 25+ employees and the ability to manage through managers.
• Computer software skills (Microsoft Office: Excel, Word, Outlook, PowerPoint and Access).
• Experience in working with all facets of electronic claim and remittance processing. (e.g. 837, 835, clearinghouses, etc.).
• Excellent analytical and organizational skills, problem-solving, interpersonal, verbal, and written communication skills.
• A self-starting individual driven by results, with the ability to reshape actions to achieve desired results.
• Significant knowledge of medical terminology, billing procedures (CPT4, and ICD9 HCPCS Coding) and standard insurance claim adjudication practices.
• Experienced knowledge of EPIC PB billing systems.
• The ability to work in Emeryville three days a week and when required, based on business needs.

• Master's Degree in business or healthcare or ten years of combination of education and experience
• Ten years of experience in managing accounts receivable for Pro Fee Billing
• Crystal report writing