Manager of Business and Operations

The Manager of Business and Operations is a key leadership position within MAASE. This role supports the Executive Director in overseeing the organization’s business functions, financial operations, HR coordination, compliance systems, and organizational infrastructure. The Manager plays both strategic and operational roles—managing long-term financial planning, supporting business model sustainability, coordinating with outsourced HR and accounting partners, and ensuring smooth daily operations.

This position works closely with the MAASE team, outsourced vendors, and the MAASE Leadership Team. The ideal candidate is detail-oriented, proactive, and comfortable managing complex systems while supporting a remote, mission-driven nonprofit association.

Key Responsibilities

Financial Management & Accounting

• Coordinate daily financial processes and serve as the primary liaison with the outsourced accounting firm.
• Lead long-term budget forecasting, financial modeling, and strategic financial planning aligned with organizational goals.
• Manage and oversee organizational budgets, financial controls, cash flow monitoring, and reserve/investment policies.
• Conduct bookkeeping for the MAASE Foundation in-house and gradually adopt selected bookkeeping responsibilities for MAASE as systems stabilize.
• Ensure timely, accurate financial reporting for leadership, auditors, the Board, and committees.
• Support audit preparation and compliance activities.
• Oversee Bill.com, QuickBooks Online, and other financial tools (or equivalents).
  
  

Human Resources & Compliance

• Serve as the internal HR liaison to the outsourced firm, coordinating onboarding/offboarding, payroll updates, policy needs, and benefits-related communication.
• Maintain accurate personnel records, HR documentation, and compliance documents.
• Support updates to the employee handbook and ensure alignment with state/federal employment requirements.
• Maintain data privacy, confidentiality, and document retention systems.
• Support risk management processes, including insurance, emergency planning, and business continuity.
  
  

Organizational Operations & Governance

• Sustain effective governance processes and support board operations, including policy development, reporting, and compliance with bylaws.
• Help track and move forward MAASE’s strategic plan priorities.
• Maintain organizational policies, procedures, and position descriptions.
• Oversee technology systems, user access, and data security in partnership with external vendors.
• Manage contracts, vendor relationships, and RFP processes.
  
  

Business Planning & Program Sustainability

• Develop and implement business plans for new or evolving MAASE initiatives.
• Conduct financial feasibility analyses for proposed programs, products, or services.
• Provide data-driven insights to support long-term organizational sustainability.

Collaboration & Communication

• Provide operational support to the Executive Director and Associate Executive Director.
• Collaborate closely with the Manager of Events and Engagement.
• Communicate financial and operational updates with clarity to stakeholders.

Other Duties as assigned.

Work Environment

• Remote work, with occasional in-person meetings in the Lansing area. 
• Some travel within Michigan for events or meetings.
• Standard hours Monday–Friday, with occasional flexibility required.

Compensation

• Salary: negotiable based on experience
• Employment Type: Full-time, 40 hours/week (W–2)
• Work Schedule:
  
  
• Standard hours: 8:00 AM–5:00 PM with a one-hour lunch
• Flexibility is often available while maintaining a 8 hour workday
  
  
• Flexibility around meetings and scheduling as needed

Benefits Package

MAASE offers a competitive and supportive benefits package, including:

Paid Time Off

• 27 vacation days annually
• 11 paid holidays
• 12 sick days
• 2 personal days

Access to a 401K

Insurance Benefits

• Access to health, dental and vision insurance

Professional Development

• Annual professional development funds to support staff learning, training, and growth.

Technology & Remote Work Support

• MAASE-provided technology for home office use (e.g., laptop, peripherals)
• Remote work setup support
• Access to Google Suite, Asana, Zoom, and other organizational tools

Mileage Reimbursement

• Federal mileage reimbursement rate for approved travel
• Typical travel includes trips to the Lansing office and in-state events

EEO Statement

MAASE is an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and experiences, including those historically underrepresented in nonprofit and education leadership.

Apply to Abby Cypher at abbycypher@maase.org and include the following:

• Cover Letter
• Resume
• 3 professional references

All applications must be submitted by December 15th at 5 PM.

Reasonable Accommodation Statement

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact Lindsey Zeller at Lindseyzeller@maase.org or 517.618.1826.