Administrative Assistant

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Hourly Range

Overview

Reporting to the Associate Administrator, the Administrative Assistant will provide administrative support to faculty and staff within the division. This position plays a key role in managing the day-to-day administrative operations of patient care flow, ensuring all incoming and outgoing faxes are addressed in a timely manner, routing to the correct divisional team, uploading documents to patients in a timely manner, as well as routing all answering service or on call messages that may come through. Candidate will also assist with the completion of patient care forms. The ideal candidate is highly organized, detail-oriented, and capable of multitasking in a high-functioning, fast-paced environment. This role is Hybrid: 3 days/week onsite, First 90 days will be 5 days onsite.

Required Skills and Abilities

1. Demonstrated experience with clinical practices and patient experience.

2. Familiarity with medical terminology, orthopedic a plus. Experience and understanding of pre-op, post-op, and surgical workflows. Familiarity with HIPPA practices.

3. Excellent organizational skills. Ability to manage competing priorities. Ability to identify, analyze and solve problems collaboratively and independently utilizing critical thinking skills.

4. Excellent written and verbal communication skills. Demonstrated excellent attendance and punctuality. Professional demeanor and attire.

5. Demonstrated excellence in providing high quality administrative support to organizational leaders, faculty and/or staff. Demonstrated proficiency in the daily use of Epic, Microsoft Outlook, Word, Excel and PowerPoint. Ability and willingness to learn and use new programs and systems, as required.

Preferred Skills and Abilities

1. Orthopedic surgical experience and knowledge.

2. Yale Health System Epic knowledge preferred.

Principal Responsibilities

Required Education and Experience

Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.

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Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.