Chief Medical Officer (CMO) Caldwell

Job ID: 205794
Location: Lenoir, NC
Facility/Division: Caldwell Memorial Hospital
Status: Full Time
Shift: Day Job

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Chief Medical Officer (CMO) is a senior executive leader reporting to the System Chief Medical and Quality Officer with matrixed accountability to the President of UNC Health Caldwell. The CMO is responsible for ensuring the delivery of high-quality, safe, efficient, and equitable care; for all medical staff affairs including privileging, credentialing, and peer review; for ensuring UNC Health Caldwell exceed all expectations set forth by the Joint Commission and other accrediting bodies; for leading strategic inpatient and outpatient clinical services in collaboration with UNC Health Caldwell’s Vice President of Physician Services; and for building and nurturing a culture of quality, safety, professionalism, and continuous improvement across all of UNC Health Caldwell. The Chief Medical Officer will lead multidisciplinary collaboration across UNC Health Caldwell and UNC Health

Responsibilities:

1. Quality and Safety:

• Partners with the CNO and other clinical and operational leaders to develop and implement the foundational strategy for all quality and safety initiatives at UNC Health Caldwell.
• Integrate and align quality and safety goals and initiatives with the operational and administrative goals and initiatives of UNC Health Caldwell and UNC Health. • Directs evidence-based programs and practices that utilize established best practices and deliver continuous improvements in clinical quality and patient safety.
• Builds a culture committed to delivering the highest quality, safe, efficient, and equitable care grounded in the foundations of high reliability throughout UNC Health Caldwell.
• Creates an environment that champions innovation, supporting new approaches and initiatives that advance clinical outcomes, enhance the patient experience, and reduces care variation.
• Ensures that UNC Health Caldwell is a leader in quality and safety among community hospitals as evidenced by exceptional patient outcomes and patient experience, as well as performance rankings in the top ten percent.
• Implements quality measurement systems for internal and external benchmarking and ensures reporting to all required external and internal entities, meeting regulatory and accreditation standards.
• Oversees quality data analytics, monitors trends, and guides active discussion and intervention in clinical outcome areas where improvement opportunities exist.
• Benchmarks UNC Health Caldwell’ performance against leading rural community hospitals and integrated delivery networks, striving to achieve top decile rankings in patient outcomes and quality measures.
• Proactively seeks process improvement opportunities, adopts best-in-class solutions, and identifies new systems and practices to ensure efficient, high-quality healthcare delivery. 

2. Medical Staff Affairs:

• Provides oversight of UNC Health Caldwell privileging, credentialing, and peer review to ensure all medical staff are meeting all expectations of UNC Health Caldwell and regulatory bodies as well as are in good standing.
• Leads the Medical Staff Office, and in doing so, serving as the administrative liaison to the clinical and hospital leadership.
• Leads the Medical Staff Executive Committee.
• Leads the Professional Executive Committee, which ensures professionalism standards of medical staff are upheld and consistent with the values of UNC Health.
• Internally promotes and reviews UNC Health Caldwell’ compliance programs, identifies gaps or potential liabilities, and works with leadership and the medical staff to address and correct issues. 

3. Accreditation:

• Provides clinical leadership in Joint Commission (TJC) and other accreditation activities to ensure ongoing preparedness for TJC or other regulatory surveys.
• Serves as the principle clinical point person during on-site surveys. 

4. Strategic Leadership of Inpatient and Outpatient Clinical Services:

• Coordinates clinical functions to ensure treatment of all UNC Health Caldwell patients in partnership with clinical and hospital leadership.
• Supports strategic growth and advancement of clinical services offered to all UNC Health Caldwell patients in partnership with with clinical and hospital leadership.
• Leads Medical Directors and other Physician Leadership roles assigned by UNC Health Caldwell leadership to support quality, safety and operational goals and initiatives.
• Provides oversight and management of assigned hospital departments and services. 

5. Leadership:

• Executes all of the above responsibilities while consistently demonstrating leadership within UNC Health Caldwell and UNC Health, reflecting our organization's dedication to the principles of One Great Team.
• Leads people toward meeting the organization's vision, mission, and goals.
• Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
• Delegates responsibility to clarifies expectations and holds others accountable for achieving results related to their area of responsibility.
• Treats sensitive or confidential information appropriately.
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Manages and resolves conflicts and disagreements in a constructive manner.
• Collaborates on system level initiatives.
• Serve as a member of system clinical leadership team through robust participating in QIOC, CMO Roundtable, and ISD Clinical Workgroups.