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Library Access Services Specialist (On Site - University Center, MI)
Delta College
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Library Access Services Specialist (On Site - University Center, MI)

Delta College

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Details
Posted:
December 25, 2025
Location:
University Center, Michigan

Position Accountabilities and Essential Functions:

The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.

POSITION SUMMARY:

The Library Access Services Specialist reports to the Library Manager and is responsible for all aspects of circulation, course reserves, and interlibrary loan, both day-to-day and long-term planning. The Library Access Services Specialist has frequent contact with Delta staff, faculty, students, and the general public, requiring excellent public relations/customer service skills.


ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Circulation
  • Oversee day-to-day operations and provide service desk coverage
  • Maintenance of all patron records
  • Hire, train, supervise and evaluate circulation student assistants
  • Collection maintenance, including shifting, shelving, and shelf reading
  • Attend and participate in VLC database meetings
  • Keep current on Polaris trainings; this includes training, answering questions, and problem solving for other library staff; troubleshoot Polaris issues; keep all relevant manuals current
  • Compile daily, monthly, and annual circulation statistics


Reserves
  • Process reserves in a timely manner
  • Review the list of reserve material with faculty annually
  • Provide assistance with loanable technology and open educational reserves

Interlibrary Loan (ILL)
  • Oversee day-to-day operations of interlibrary loan department
  • Process all OCLC requests; assist with MeL and VLC lending/borrowing
  • Process overdue notices and troubleshoot Interloan issues or problems
  • Send invoices; track and pay for lost items
  • Compile monthly and annual Interloan statistics and reports

Financial
  • Work with college departments and outside libraries on billing for lost materials
  • Use Colleague to add charge for lost items to student account
  • Reconcile charges quarterly with Financial Services

Other Managerial Responsibilities
  • Work with OCLC, Polaris, DCB, Excel, Colleague, and Access
  • Attend staff meetings and participate in team management
  • Monitor emerging trends and best practices in libraries and identify practical applications.
  • Attend workshops and professional development activities
  • Know library and college services and policies
  • Serve on committees when assigned


This position core hours are:
Fall/Winter Hours
Sunday 12:00pm – 6:00pm
Monday – Thursday 11:00am – 8:00pm

Hours differ in spring/summer and between semesters

Required Qualifications:

  • Associate's degree 
  • Customer service experience
  • Ability to learn new technology easily and apply learning to the position
  • 1 – 3 years of position related experience

Additional Experiences Considered:

  • Library experience
  • Polaris experience

Special Instructions to Applicants:

Complete an on-line application and attach a cover letter with position title and resume and/or certifications and licenses or transcripts.

Application Deadline:

Position will remain open until filled. First consideration will be given to applications received by January 6th. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.


Status:

Full time, Starting Salary $20.54 – $22.79 per hour: Commensurate with Qualifications and Experience

Open Until Filled: Yes

Internal Number: 7035
About Delta College
Successful candidates must demonstrate experience, skills, and commitment to fostering an environment of diversity in student, faculty and staff.Delta College, established in 1961, offers 150 transfer and career certificate and associate degree programs, and enrolls nearly 11,000 students each semester at its main campus and three learning centers.Delta College enjoys a reputation as one of the nation’s leading community colleges. Contributing factors to this achievement are its enduring commitment to excellence, passion for innovation and focus on people. Those values can be seen in its AQIP Higher Learning Commission accreditation, charter membership in the National League for Innovation, Achieving the Dream participation, environmental stewardship and unique shared governance system.The College’s service area is comprised of Bay, Midland and Saginaw counties, each with its own appealing personality and features, located adjacent to Lake Huron in mid-Michigan. Delta College - one of America's leading community colleges!
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