Associate Director, ACE (Accelerate, Complete, and Engage)

Associate Director, ACE (Accelerate, Complete, and Engage)

POSITION DETAILS

Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor?s, master?s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College?s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services.

Accelerate, Complete, and Engage (ACE) at Lehman College is a comprehensive program designed to help students complete their academic journey to the bachelor?s degree within two years (transfer) or four years (freshmen). ACE provides a range of financial, academic, and personal support, including intensive academic advisement and career counseling, as well as tuition, textbook, and transportation assistance. For more information about the Lehman ACE program, you may go to www.lehman.edu/ace.

Reporting to the ACE Director, the ACE Associate Director coordinates programming and other special student activities, supports academic and career advisors in meeting program metrics, and assists the ACE Director in key program administrative areas.

• Supervises program staff in delivery of comprehensive support services to ACE students
• Monitors and assesses data reports on a regular basis with advisors for accuracy to ensure movement towards ACE success benchmarks and to determine student support needs
• Oversees planning and implementation of ACE programming, including information sessions, new student orientation, and regular semester workshops
• Supervises the delivery of career services offered to ACE students and monitors completion of critical career benchmarks for all participating cohorts
• Oversees timely entry of student enrollment and program contact tracking data into the ACE database
• Coordinates efforts for retention and credit accumulation, including early alerts, alternative credit options, and winter and summer course taking
• Oversees ongoing training and professional development for ACE staff
• Assists the ACE Director with required reporting and collaboration with other college units
• Performs related duties as assigned

QUALIFICATIONS

Bachelor's degree and six years' related experience required. Master?s Degree preferred.

CUNY TITLE OVERVIEW

Manages the development and operations of academic counseling services.

• Develops and coordinates campus efforts to provide a comprehensive academic advisement model and protocol; assists with strategic planning
• Supervises an academic advisement center; oversees counseling activities to provide consistently reliable information to students
• Works with academic departments to develop faculty advisement components
• Collaborates with other campus offices to provide smooth and coordinated access to academic counseling services in order to enhance student performance and retention
• Develops workshops and other training to utilize advising technologies
• Oversees the development of advisement brochures and sample study programs
• Assesses academic counseling activities by tracking student progress and evaluating advisement system; recommends enhancements
• Organizes and facilitates ongoing training on use of advising technologies
• May manage professional and clerical staff; may monitor unit budget
• Performs related duties as assigned.

Job Title Name: Academic Advising Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience. $90,838 - $102,408.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

Review of resumes to start immediately until the candidate is chosen.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

Lehman College