Senior Director of Continuum of Care

Key Responsibilities

Operational Leadership

• Oversee efficient, effective day-to-day operations across the full continuum of care services.
• Ensure departments and units have the staffing, resources, and support needed for high-quality service delivery.
• Lead operational planning, workflow optimization, and performance oversight.

Care Coordination & System Integration

• Maintain clear communication with internal teams and external partners to promote seamless care transitions.
• Strengthen collaborative relationships across clinical departments, administrative teams, and community partners.
• Enhance coordination of patient care through improved processes, standards, and shared accountability.

Regulatory, Quality, and Compliance

• Establish, update, and oversee administrative policies, procedures, and regulatory activities.
• Ensure compliance with all applicable healthcare standards.
• Champion quality improvement and service excellence across all program areas.

Strategic and Fiscal Management

• Develop and manage the annual departmental budget and ensure responsible resource allocation.
• Lead service line planning, long-range strategy, and organizational positioning efforts.
• Design and implement business initiatives, cost-containment measures, and performance improvement strategies that support long-term sustainability.

Leadership, Development, and Culture

• Recruit, develop, and retain high-performing staff to support all continuum-of-care functions.
• Promote a culture of trust, collaboration, accountability, and operational ethics.
• Improve patient and client satisfaction through consistent service excellence and team engagement.

Qualifications

• 5 to 7 years of progressive leadership experience in a healthcare setting
• Strong background in care coordination, patient flow, clinical operations, or related service lines
• Bachelor’s degree in Nursing required; Master’s degree strongly preferred
• Active Illinois RN license required
• Proven ability to lead cross-functional teams, manage complex programs, and drive operational performance

Top Skills for Success  

• Care coordination
• Patient flow management
• Healthcare operations
• Service line leadership
• Regulatory compliance
• Performance improvement
• Staff development
• Budget management
• Interdepartmental collaboration

Benefits

• Medical, Dental, and Vision coverage
• Life Insurance and Short-Term Disability
• 403(b) Retirement Plan
• Paid Time Off
• Opportunities for leadership growth in a mission-driven hospital environment

Equal Opportunity Employer
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