HVAC Technician

Job Title

Job Description Summary

Job Description

HVAC Technician

Overview of Business Unit

The HVAC team delivers reactive, project and planned maintenance services nationwide to Cushman & Wakefieldâ™s nationwide and regional client base.

Job Purpose

Complete HVAC tasks as required.

Key Accountabilities

• · Complete HVAC tasks as required
• · Identify opportunities for new work and escalate to client and/or manager
• · Complete relevant documentation for client invoicing
• · Adhere to HSSEQ policies, procedures and legislative requirements
• · Any other duties as required by your manager

Key Measures of Performance

• · All works completed within timeframes to standard required
• · Logon and logoff KPI achievement
• · Completed works accurately recorded and send to admin team for invoicing within stipulated time frames.
• · Future work identified and escalated to client and/or manager
• · Internal and external customer satisfaction

Position Dimensions

Ensuring the HVAC division achieves revenue and margin targets.

KEY RELATIONSHIPS (INTERNAL/EXTERNAL)

Internal

• · Trade/Branch Manager
• · Trade Supervisor
• · Allocator / Branch Administrator
• · CSX team
• · HSSEQ team

External

• · Clients
• · Suppliers
• · Contractors and Sub-contractors

BACKGROUND AND EXPERIENCE

Trade qualified, ideally with two yearâ™s commercial maintenance experience

QUALIFICATIONS & TECHNICAL SKILLS

• · Qualified and experienced HVAC Technician
• · Site Safe, Working at Heights, Elevated Work Platforms beneficial
• · Commercial maintenance experience
• · Computer skills â“ word, excel, webmail and use of Smartphones/tablets

PERSONAL CHARACTERISTICS

• Good English spoken and written communication skills
• Ability to meet deadlines
• Customer focused