Manager-Imaging Services

Overview

Manager - Imaging Services

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Radiology Administration Department in the role of Manager - Imaging Services.

We are seeking a proactive, engaged, and collaborative imaging services leader to oversee the full scope of radiology operations at IU Health Arnett Hospital and its surrounding outpatient clinics. This role provides day-to-day operational leadership for imaging services teams, ensures high-quality patient care, and partners cross-functionally with physicians, nurses, technologists, and clinical support teams to strengthen service delivery and operational performance.

The ideal candidate brings strong imaging experience, supervisor-level leadership exposure, and a go-getter mentality with the ability to anticipate needs, remove barriers, and support teams across multiple locations.

Key Relationships

Reports to: Director - Allied Services

Direct reports: Yes

Shift: Full-time, Monday-Friday

Location: Lafayette, IN (Arnett Hospital and surrounding)

The Scope:

The Manager - Imaging Services will lead operations for the entire radiology scope at IU Health Arnett, including hospital-based and outpatient clinics. This role ensures teams have the resources, support, and oversight needed to provide safe, timely, and high-quality imaging care. The manager also serves as a liaison between imaging services, physicians, nursing, and other departments escalating and resolving operational barriers, supporting regulatory readiness, and championing continuous improvement.

This role takes on larger-scale issues and responsibilities to relieve supervisors of escalated or complex operational challenges, supporting high performance across all imaging modalities.

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.

Required Certifications & Education

• Basic Life Support certification required.
• Bachelor's degree preferred. May be required.
• Requires active status through one of the following, depending on modality:
  • ARRT (American Registry of Radiology Technology)
  • ARDMS (American Registry of Diagnostic Medical Sonographers)
  • NMTCB (Nuclear Medicine Technology Certification Board)
  • ARMRIT (American Registry of Magnetic Resonance Imaging Technologists)
  • CCI (Cardiovascular Credentialing International)
• May require license from Indiana State Department of Health (ISDH), if applicable.
• May require additional certifications depending on department needs.
• Requires 5-7 years of experience in Imaging Services, cardiovascular testing, or related experience in a healthcare institution.
• 3-5 years leadership experience required.
• Requires knowledge of state and federal laws relative to assigned area.

Key Responsibilities:

• Daily Operations Management: Plan, direct, and coordinate daily imaging services operations across Arnett Hospital and associated clinics, ensuring smooth workflow, staff coverage, and patient care coordination.

• Team Leadership: Lead, support, and mentor imaging staff including three RNs and multiple modality teams, providing guidance, accountability, and performance coaching.

• Resource & Workflow Support: Ensure all imaging teams have the tools, equipment, supplies, and support required to perform their roles effectively across all locations.

• Escalation & Issue Resolution: Take on higher-level or complex operational issues to lighten the load for supervisors; proactively identify problems and implement timely solutions.

• Cross-Functional Collaboration: Partner with physicians, nurses, clinical departments, and operational teams to improve service coordination, patient experience, and communication.

• Quality & Regulatory Oversight: Oversee quality assurance activities, imaging performance standards, competency expectations, and compliance with all regulatory requirements (state, federal, ISDH, accreditation).

• Customer Experience: Strengthen patient and provider satisfaction by ensuring efficient workflows, reduced wait times, and professional engagement between teams and stakeholders.

• Process & Efficiency Improvement: Conduct ongoing analysis to optimize workflows, enhance quality, streamline processes, and improve service performance.

• Administrative & Financial Management: Support budgeting, resource planning, and administrative responsibilities in partnership with departmental leadership.

• Future-State Planning: Participate in planning, evaluating, and implementing new technologies, workflows, or service expansions to support growth and modernization.

The "DNA" for Success

• Proactive Leader: You anticipate challenges, take initiative, and step in before issues escalate.

• Go-Getter Mindset: You thrive in a fast-paced environment and bring energy, drive, and ownership to your work.

• Clinically Knowledgeable: You understand imaging workflows, certifications, and clinical operations, supporting teams confidently across modalities.

• Strong Communicator: You collaborate effectively with physicians, nurses, technologists, and leaders across the system.

• Operationally Sharp: You are organized, adaptable, and able to juggle multiple priorities across hospital and clinic settings.

• Cross-Functional Connector: You work comfortably in a matrixed environment and build strong partnerships at all levels.

• Team Advocate: You ensure teams have what they need daily and remove obstacles so they can focus on patient care.

• Growth-Oriented: You bring leadership experience and are ready to take on a broader operational scope and impact.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.