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Director of Digital Equity - MnSCU Academic Supervisor 1
Riverland Community College
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Director of Digital Equity - MnSCU Academic Supervisor 1
Riverland Community College
| Job DescriptionThe Digital Equity Program Director provides leadership and coordination for a community-owned digital equity initiative, with Riverland Community College serving as the employer and administrative partner. This initiative aims to remove digital barriers that limit residents? access to healthcare, education, employment, and civic engagement in Austin, Minnesota.This position works in close collaboration with the Community Digital Equity Advisory Board, which guides program priorities, service delivery strategies, and success measures. Although employed by Riverland, the Supervisor represents the initiative as a neutral, trusted community resource and ensures program decisions remain grounded in community voice and needs.The Supervisor manages program planning, operations, partnerships, data collection, reporting, and staff supervision for Digital Navigators located at community sites throughout the community.This initiative is grant-funded for up to five (5) years (2026-2030). Work schedule may include occasional evenings and/or weekends based on community needs, outreach events, and partner site hours.PRINCIPLE RESPONSIBILITIES AND RESULTSExamples of key duties are interpreted as descriptive and not restrictive.1. Program Leadership, Planning EvaluationLead the implementation and continuous improvement of the community-owned Digital Equity Initiative.Collaborate with the Community Digital Equity Advisory Board to co-develop program goals, service delivery models, outreach strategies, and success measures.Lead planning for long-term program sustainability, including partnership development, resource identification, and continuous improvement to support continuation beyond initial funding.Conduct needs assessments and analyze digital inequity indicators to ensure programming aligns with community priorities.Develop policies, procedures, and referral pathways that support accessible and culturally responsive service delivery.Ensure initiative alignment with Riverland?s administrative requirements as the employer.Priority: Essential Percent of Time: 40%2. Staff Supervision TrainingLead, supervise the Digital Navigators. This includes but is not limited to hiring, coaching, and developing, promoting, rewarding, assigning, and reviewing work, directing work, approving transfers, disciplining, suspending, discharging, and adjusting grievances to ensure that staff are skill and able to meet work objectives.Provide coaching, mentoring, and professional development focused on digital literacy instruction, trauma-informed service, and culturally responsive community engagement.Establish workflows, caseload expectations, schedules, and quality standards for Navigator services.Support staff in navigating the dual accountability structure of a community-owned program housed within Riverland.Priority: Essential Percent of Time: 25%3. Partnership Development Community EngagementServe as the primary community-facing representative for the Digital Equity Navigator program; promote the program, communicate its value, and support partner engagement to increase awareness, referrals, and utilization.Build and maintain relationships across community partners and cultures, including outreach and coordination with providers in varied settings (e.g., healthcare, county services, education, and community-based organizations) to ensure services are responsive, inclusive, and community-informed.Represent the Digital Equity Initiative in community meetings, outreach events, and collaborative efforts. Create and deliver presentations to build awareness for the program.Develop outreach strategies to reach priority populations disproportionately affected by digital inequity.Collaborate with Riverland?s Marketing and Communications team to develop neutral, community-facing program materials.Seek grants to provide sustainable funding beyond the initial program launch period of 5 years.Priority: Essential Percent of Time: 20%4. Program Operations, Data ReportingParticipate in client support and training delivery as needed to support the Digital Navigators.Oversee community-site logistics, budgeting, technology inventories, data systems, and program materials.Ensure accurate data collection, documentation, and reporting on client progress, program outcomes, and community impact.Prepare reports for the Advisory Board, Riverland leadership, foundation partners, and funders.Ensure all activities comply with confidentiality, privacy, and ethical standards.Priority: Secondary Percent of Time: 10%5. Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partnerParticipation in Riverland employee trainings and other duties that facilitate collaboration with other Riverland departments and employees for the benefit of the implementation of the Digital Equity Initiative.Priority: Secondary Percent of Time: 5%Salary Range:$30.55 - $44.22 / $63,788.00 - $92,373.00Minimum QualificationsMinimum of three (3) years work experience in community-based program coordination, adult education, digital literacy, workforce development -OR- a bachelor?s degree and two (2) years of related work experience ?OR? an equivalent combination of education and experience. An associate degree could be substituted for 6 months of experience, a bachelor?s degree is 12 months, and a master?s degree is 18 months within any of the following disciplines: Education, Human Services, Community Development, Technology, Communications or related.Experience supervising staff, volunteers, students, or project teams.Strong collaboration, facilitation, communication, and problem-solving skills.Ability to learn and teach digital tools, devices, and commonly used online systems.Demonstrated experience working with multicultural and underserved populations.Preferred QualificationsExperience with digital inclusion, digital equity, or technology-based education.Experience working in rural communities or with populations facing access barriers.Experience with grant reporting, evaluation, and community advisory governance models.Bilingual/Multilingual fluent in Karen, Karenni, Somali, Pohnpeian, French, Nuer, Anuak, or other languages that reflect our student body, workforce, and communities.Other RequirementsA complete online application will include a letter of interest and a resume/curriculum vitae. Please note that the search committee will not review incomplete applications.This position requires completing employment references and a driver?s license background check.In accordance with the Minnesota State Colleges Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State?s Vehicle use criteria and consent to Motor Vehicle Records check.Minnesota State is unable to sponsor Applicants for work visas. All Applicants must be legally authorized to work in the US.If you would like to request an accommodation as part of the application process, please contact Aimee Sue Larson at aimee.larson@riverland.eduWork Shift (Hours / Days of work)Hours determined at time of hireWork schedule may include occasional evenings and/or weekends based on community needs, outreach events, and partner site hours.Telework (Yes/No)NoAboutRiverland Community College is dedicated to fostering an environment where employees, students, and the region thrive. Guided by our vision, mission, and values, we provide excellent opportunities for students to reach their academic and career goals. Our values focus on cultivating student growth through service, collaboration, innovation, and respect. We offer a supportive and innovative culture that values individual and team contributions and is committed to diversity and inclusion.Diversity and Inclusion: We are dedicated to continually developing a workforce that mirrors the diversity of our students and communities. We recognize the value of diverse experiences and perspectives, which enhance our ability to serve the people of our region effectively.Hispanic-Serving Institution (HSI) Commitment: Riverland is an emerging Hispanic-Serving Institution. We welcome candidates who understand HSIs and the Latinx student experience, further enriching our inclusive community.Student-Centered Education: With small class sizes, personalized instruction, and hands-on learning. Riverland offers student-centered education that empowers individuals to succeed. Our diverse range of credit and non-credit courses caters to various learning modalities.Program Offerings: With campuses in Albert Lea, Austin, and Owatonna, Riverland offers associate degrees in over 90 career options, liberal arts and sciences, and customized training, providing comprehensive educational opportunities for all.Community and Quality of Life: Located in southern Minnesota, our region boasts excellent public and parochial education systems, diverse recreational activities for all seasons, and upscale communities that enrich personal and professional lives.Join Riverland Community College, where dedication to employees, students, and the region drives excellence in education and service.To learn more about Riverland or Minnesota State, visit www.riverland.edu or www.minnstate.edu.
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Internal Number: JOB_POSTING-3-14327
Riverland Community College, a proud member of the Minnesota State system, prides itself on student-centered education with small class sizes, personal instruction and hands-on learning. The College serves approximately 9,000 students annually through credit and non-credit courses. With campuses in Albert Lea, Austin and Owatonna, all located along the busy I-90 and I-35 corridors in southern Minnesota, our college offers associate degrees in more than 50 career programs, and liberal arts and sciences. Many of our career programs have received specialized accreditations to align curricula and outcomes of programs or specific fields with national industry standards. The College leads the state of Minnesota in the total number of Quality MattersTM certified online courses. Students enjoy a rich college experience through a wide array of student life activities. Opportunities in theatre, music, clubs, intercollegiate sports, and student government provide an easy way for students to meet new friends, share talents, and develop leadership skills.To learn more about Riverland or Minnesota State, visit www.riverland.edu or www.minnstate.edu.
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