Responsibilities Lead IT Operations & Infrastructure - Oversee the school’s infrastructure and systems (server environment, Active Directory, databases, networks/Wi-Fi, device management, and classroom hardware).
- Manage cloud platforms and storage (e.g., Google Workspace, Microsoft 365, AWS), including access controls and lifecycle policies.
- Ensure effective patching, software deployment, and reliable support across end-user devices.
- Maintain technology inventory, lifecycle planning, and vendor relationships/contracts aligned to SLAs, security requirements, and insurance standards.
- Lead disaster recovery and business continuity planning, including on-prem and cloud backup strategies and readiness testing.
Cybersecurity, Privacy & Compliance - Lead the development and ongoing implementation of security policies and operational practices across the school.
- Oversee key security functions (firewall operations, monitoring/alerts, incident response and escalation, digital certificates, MFA) in coordination with the IT team.
- Investigate and respond to cybersecurity incidents, determine root cause, and mitigate risk.
- Conduct regular cybersecurity testing and incident response simulations to strengthen readiness and support insurance/compliance requirements.
- Ensure strong student and staff data protections aligned with FERPA, COPPA, and other applicable standards.
Partnership with Educational Technology & Responsible AI - Collaborate closely with Educational Technology colleagues and academic leaders to support instructional technology goals and a consistent classroom experience.
- Contribute to school-wide AI governance, security, and policy development—supporting safe, ethical, and effective use.
- Help evaluate, pilot, and scale new tools and platforms with clear attention to instructional value, usability, privacy, and security.
- Provide input on selecting and implementing third-party educational software and instructional technologies.
Campus Safety & Emergency Systems - The Director of IT will oversee and understand these systems and how they operate, while much of the day-to-day management occurs in partnership with Operations and IT team leads:
- Safety and emergency communications systems (e.g., Verkada, Informacast, speakers/displays, phone routing for accurate emergency location).
- SIS integrations supporting safety workflows (e.g., Magnus Health).
- Continuity solutions such as the school’s private cellular network for emergencies and outages.
- Coordinate routine testing, documentation, and readiness drills with Operations/Security partners.
SIS Support & Secure Reporting - Support secure, accurate use of the Student Information System (SIS), including role/permission practices, reporting workflows, and cross-department coordination.
- Ensure strong data practices and timely support for major school events requiring scheduling and reporting.
People Leadership, Service Delivery & Team Development - Lead, coach, and develop a team of five IT professionals, supporting growth, accountability, and strong customer service.
- Evaluate team structure, roles, and workflows—and redevelop the team to best meet school needs.
- Maintain clear documentation, procedures, and knowledge resources for the community.
- Partner with HR on onboarding/offboarding (accounts, access, devices, trainings, documentation, and security processes).
- Partner with Operations on IT support for events and campus initiatives.
Qualifications - Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred).
- 7–10 years of progressive IT experience, including at least 3–5 years in a leadership role.
- Strong experience in infrastructure/networking, cloud services, identity/access management, endpoint/device management, and systems reliability.
- Demonstrated cybersecurity leadership, including policy development, monitoring/response, and incident management.
- Experience with disaster recovery planning, backups, and operational continuity.
- Experience overseeing core school systems and data/SIS reporting workflows in partnership with key stakeholders.
- Proven vendor management, budgeting, and contract/renewal oversight.
- Strong project/change management skills and the ability to lead cross-functional initiatives.
- Collaborative leadership style; excellent communication skills; high customer-service orientation in a dynamic environment.
- Familiarity with instructional technology in K–12 settings and comfort partnering on responsible AI evaluation and governance (privacy, security, usability, instructional value).
- Experience developing teams through hiring, coaching, and performance management; ability to assess and evolve team structure as needed.
Standard On-Campus Hours
Start: M - F by 8 AM
End: M -Th 4 PM, F 3:00 PM
2-4 nights/weekends per month
*All schedules are subject to change.
For a complete overview of our benefits, please visit the Employment page on our website.
Milken strives to be a nurturing, diverse and inclusive community. It is a vibrant academic home, drawing faculty and staff from the spectrum of faith, social and cultural backgrounds. |