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IT Customer Support/Entry
Walla Walla Community College
IT Customer Support/Entry
Walla Walla Community College
 IT Customer Support/Entry Walla Walla Community College Salary: $5,249.00 - $6,890.00 Monthly Job Type: Job Number: 2026-482CS Location: Walla Walla, WA Department: BUSINESS SERVICES Closing: Continuous Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. Description Walla Walla Community College (WWCC) is seeking applicants for IT Customer Support/Entryat the Walla Walla campus. At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability. This position is open until filled. First consideration will be given to applicants whose complete application has been received by 4/17/2026 @ 11:59pm PST. See Required Application Materials section for more information General Responsibilities: This position reports to the Assistant Director, Technology Services and is responsible to:
Essential Functions:
Competencies
Required Qualifications: Any combination of education, experience, and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college.
Preferred Qualifications:
You don't check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you're excited about this opportunity but your experience doesn't align perfectly with every single qualification in the job description, we encourage you to still consider applying. Conditions/Terms of Employment This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative. Work is performed in a semi-open office setting with frequent interruptions. Hazards include long-term viewing of monitors, repetitive arm, hand, and finger motions, heavy equipment, and sharp edges. Use of hand tools (screwdriver, plier, etc.), carts. Must be mobile enough to climb under or over desks and equipment or climb ladders to review configurations and be able to occasionally lift equipment weighing up to 50 pounds with or without the help of hand truck or dolly. Must be able to provide Help Desk and Desktop services as required phone, e-mail, and in-person. Must be able to meet and work with individuals and groups from multiple departments and divisions on campus. The position work schedule will typically be Monday through Friday 8-hours each day. During the summer, work schedule is Monday through Thursday 10-hours each day. Periodic travel, usually to campus 100 miles away or to workshops or meetings anywhere in the state. Must be able to provide Help Desk and Desktop Support services as required via phone, e-mail, and in-person. Must be able to meet and work with individuals and groups from multiple departments and divisions on campus. The college has an excellent benefit program including medical, dental, life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The college is tobacco free. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment, and successfully complete a probationary period. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates will be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Required Application Materials This position is open until filled with priority consideration given to those applicants who submit a complete application by April 17, 2026 at 11:59 PM PST. To qualify for priority consideration, applicants must submit a complete application packet, which includes the following:
Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at support@governmentjobs.com. WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion. Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact the Human Resources Office at (509) 527-4224 - TDD (509) 527-4412, email personnel@wwcc.edu, address: 500 Tausick Way, Walla Walla WA, 99362. To apply, please visit https://www.schooljobs.com/careers/wwcc/jobs/5305059/it-customer-support-entry jeid-b3837a1120874c4b9f4ec9ae60808000 Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
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Internal Number: 7074343
About Walla Walla Community College
As the recipient of the Aspen Prize for Community College Excellence Award, and gift from Philanthropist MacKenzie Scott, Walla Walla Community College is one of the top Community and Technical Colleges in Washington State. Walla Walla Community College supports equal employment opportunities and is a great place to work. It is our Mission and Vision to be the catalyst that transforms our students’ lives and the communities we serve. We employ skilled and dedicated faculty and staff who strive to inspire all students to discover their potential and to achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. We value Teamwork, Excellence, Health and Humor, Innovation, Diversity, Learning Opportunities, Personal/Professional Growth, Integrity and a Sense of Community.
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