Workplace Violence Program Manager (On-site)

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Essential Job Responsibilities -Workplace Violence Program Manager

• Provide centralized leadership and accountability for the Workplace Violence (WPV) prevention and response program
  • Serve as the primary owner of WPV strategy, operations, and long?term sustainability across Baylor University Medical Center
  • Establish standardized processes, escalation pathways, and governance to ensure consistent execution and accountability
• Lead proactive workplace violence prevention through data analysis and risk identification
  • Analyze WPV incident reports, near misses, injury data, and security trends to identify patterns, high?risk areas, and contributing factors
  • Develop and recommend targeted prevention strategies, policy enhancements, and system improvements based on data findings
• Standardize and oversee post?incident debriefing, follow?up, and continuous improvement
  • Implement and lead a consistent, trauma?informed post?incident debriefing process following WPV events
  • Ensure timely follow?up, documentation, and closure of incidents to support staff recovery and prevent recurrence
  • Translate lessons learned into actionable system improvements
• Coordinate education, training, and competency reinforcement related to WPV prevention
  • Ensure consistent onboarding education for staff on WPV recognition, prevention, and response expectations
  • Coordinate ongoing education in de?escalation techniques, trauma?informed care, situational awareness, and personal safety
• Serve as Crisis Prevention Institute (CPI) program lead
  • Function as CPI trainer, evaluator, and program coordinator
  • Ensure consistent delivery, competency validation, and sustainability of CPI training across the organization
  • Evaluate training effectiveness and recommend enhancements based on incident trends
• Provide structured support and advocacy for staff impacted by workplace violence
  • Serve as a central liaison to ensure staff receive timely physical, psychological, and emotional support following WPV incidents
  • Coordinate access to Employee Health, Behavioral Health, Risk Management, and other support resources
  • Promote a culture of psychological safety and staff trust in organizational response
• Facilitate multidisciplinary collaboration to prevent escalation and improve response
  • Partner with Nursing, Security, Behavioral Health, Violence Management Services (VMS), and Baylor Police Department (BPD)
  • Support coordinated planning, response, and review of WPV events to strengthen early intervention and prevention

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Masters' or Bachelors plus 2 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience
• RN preferred