Operations Manager

We are a well-established, privately owned, multi-specialty dental group with 13 dentists and approximately 100 employees across multiple locations in New Hampshire. Our practice is committed to delivering high-quality, patient-centered care while maintaining operational excellence and a strong, people-centered culture.

We are seeking an experienced and strategic Director of Operations to lead and optimize all operational aspects of our growing organization. This executive-level role functions similarly to a Chief Operating Officer (COO) within a private practice environment and requires a hands-on leader capable of managing complex, multi-site healthcare operations.

This is a high-impact role requiring a significant time commitment (typically 50-60 hours per week) and a long-term mindset. We are seeking a leader who is ready to invest in and grow with the organization over a minimum of five years.

Duties and responsibilities

• Oversee daily operations across multiple practice locations
• Lead and develop office managers and administrative leadership
• Drive operational efficiency, patient experience, and performance outcomes
• Implement scalable systems, workflows, and KPIs
• Partner closely with clinical leadership to align operational and clinical goals
• Collaborate with the Financial Controller on budgeting alignment and performance insights (no direct ownership of financial forecasting)
• Ensure regulatory compliance and best practices in healthcare operations
• Support strategic growth initiatives, including expansion and service line development
• Champion and strengthen organizational culture through leadership, engagement, and team development

Candidate Profile

• Demonstrates strong leadership maturity and proven executive-level experience
• Long-term mindset with expectation to remain in role for at least 5 years
• Comfortable operating in a fast-paced, high-demand environment
• Hands-on leader who can balance strategy with execution
• Culture-driven leader who prioritizes team engagement, continuity, and organizational alignment

This is a rare opportunity to step into a top operational leadership role within a thriving private practice. You will have direct impact on organizational growth, culture, and patient care delivery while working alongside a dedicated and experienced clinical team.

Apply today to lead, scale, and strengthen a premier multi-specialty dental organization.