Director of Multicultural Affairs and Student Engagement - Mount Wachusett Community College

General Statement of Duties:

Reporting directly to the Chief Diversity Executive, the Director of Multicultural Affairs and Student Engagement works to design and manage the college's Multicultural Center (currently office). The Director will create and oversee co-curricular programs that foster inclusive environments and support students' retention and holistic growth. This role involves designing programs that center racial and ethnic identities, experiences, and histories, focusing on marginalized and intersecting identities. These programs will provide opportunities for transformational learning, develop students' skills in intercultural communication, community building, and conflict resolution, and offer inclusive celebrations.

This role involves working cross-departmentally, partnering with offices to provide synergistic efforts to improve and enhance the campus culture and climate while implementing outcome-driven outreach and advocacy with and on behalf of individuals who have been and continue to be, systemically marginalized by inequitable systems in higher education, with a focus on racial equity and students who experience the most disparate impact.
This will include creating new programmatic initiatives; coordinating campus resources; student identity development; utilizing assessment tools to gauge the success of programs; assisting in the development and implementation of multicultural/diversity training and educational experiences; and serving as a liaison while supporting individual students through referrals to appropriate resources. The work of the Director is essential to the promise of the Mount Wachusett Community College mission. The individual in this role has the opportunity to make a significant impact on the college and the students we serve.

Responsibilities:

• Work with the Chief Diversity Executive to develop and implement long-range strategies and programming for the Multicultural Center (currently office).
• Provide culturally relevant, student-centered, identity-based resources and services to support students in achieving their social and educational goals.
• Serve as a resource and advocate for students impacted by systemic marginalization.
• Develop and manage multicultural programs, workshops, and events that educate and engage students, faculty, and staff on diversity, equity, and social justice issues.
• Collect and analyze data related to diversity, equity, and inclusion efforts to assess progress and identify areas for enhancement.
• Prepare and deliver periodic reports on progress, challenges, and barriers faced by target populations, and outline proposed enhancements for student-facing programs, activities, and wraparound services.
• Operating with an anti-oppression framework and an anti-deficit lens, advocate for equity minded practices, policies, and programs.
• Stay abreast of national trends, theories, and peer institution efforts; continually seek professional development opportunities.
• Participate in the college's Diversity, Equity & Inclusion Team.
• Manage programming budgets, purchasing, and contracting with vendors.
• Supervise and manage staff to ensure high productivity and accountability.

Minimum Qualifications:

• Bachelor's degree in social justice, higher education, ethnic or cultural studies, social work, or related area.
• 3-5 years of professional experience in multicultural affairs, identity-based student engagement, or related student affairs work.
• Distinct experience in multicultural programming, and/or intercultural or social justice education, and/or facilitating workshops or training on racial equity, oppression, intersectionality, and social justice.
• Demonstrated experience designing and assessing co-curricular programming.
• Experience in managerial responsibilities (planning, leading, budgeting, assessment, evaluation, and personnel management).

Required Knowledge, Skills, and Abilities:

• Proficiency in computer applications, including Microsoft Office Suite, Google Suite, Canva, and social media platforms.
• Possess an outcome-oriented approach and the capacity to serve as a thought partner on a wide range of issues.
• Well-developed communication skills, including a penchant for clarity, active listening, empathy, and an ability to work toward shared understandings.
• Able to readily accept new responsibilities and adapt to changes in procedures.
• Able to build rapport with a broad range of people while effectively navigating campus politics.
• Comprehensive understanding of the historical context and current issues related to racial inequity and systemic oppression.
• Knowledge of or experience with culturally responsive/trauma-informed practices.
• Knowledge of student-centered and equity-minded approaches
• Knowledge of assessment as it relates to student learning and development.
• Skills in identifying systemic racism and social inequities.
• Skills in asset-based approaches and thinking.
• Skills in developing and delivering educational programming to students to address the complexities of privilege and oppression and appreciation of all aspects of social identity and their intersectionality.
• Skills in problem-solving, and process improvement.
• Skills in exercising discretion, confidentiality, and excellent judgment in responding to sensitive and/or emotional issues and situations.
• Strong ability to follow clear directives with minimal supervision.
• Able to travel between MWCC campuses for meetings and other work-related events and duties.

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Salary: $85,000.00

Employee Status: Full Time
Benefits: Yes
Hours per Week: 37.5
Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.