Program Manager, Campus and Occupational Health

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Overview
In 1971, Yale University established Yale Health to provide health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has more than 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world. With over 50 years of service to the Yale community, our state-of-the-art facility at 55 Lock Street, is where our members receive most of their care from our 150+ providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy.

Reporting to the Associate Chief of Campus and Occupational Health (ACCOH). The position manages programs and policies of university health requirements compliance for students and employees. It coordinates public health emergency preparedness and response, provides programmatic and clinical support for occupational health services and retains managerial responsibility for the health requirements compliance team. This role is responsible for project management, dashboards, disseminating information, and updates throughout the university as needed. It will require strong project and change management, networking, presentation and communication skills and a high degree of initiative, flexibility, collaboration, and creativity.

Additional responsibilities include:​

• Lead, supervise and serve as a clinical resource for the Campus and Occupational Health Compliance Program Team, responsible for compliance with university health requirements for faculty, staff and students. 

• Employ data analytics to identify and evaluate the effectiveness of programs.

• Serves as the coordinator and implementor for outreach efforts and needs associated with disease/chemical/environmental exposure(s) and High Impact Infectious Disease concerns in collaboration with the Campus and Occ Health Leadership.

• Keeps track of key policy decisions and action items when interacting with teams at Yale Health and across Yale University campus.

• Maintains logs of exposure incidents and employs data review to determine trends for future incident planning.

• Provides HIID, contact tracing, and public health education and educational resources to stakeholders as needed.

• Maintains the HIID Teams site and ensures all documentation is maintained and up to date. Serve as the main coordinator, point of contact, and support person for campus wide committees, including quarterly Health & Safety Leaders (from both academic and administrative sectors), the semi-annual Campus Health Advisory Committee, and any additional committees as needed. Support Campus and Occupational health program budgets, including SBAR generation for resource requests.

• As needed, collaborate with Emergency management and clinical partners.

• Participate in calls with the department of public health (DPH) to monitor relevant health trends that could impact the Yale University population.

• Collaborate with IT in the development, iteration and implementation of the Yale health requirements platform. 

• Collaborates with stakeholders to improve system functionality and user experience.

• Processes compliance information submitted to Health On Track and interfaces directly with submitters (employees, staff, students, etc.)

• Serves as the first point of escalation for questions, complaints or escalations related to Health On Track compliance.

• Participate in planning and execution of simulations, drills and tabletop exercises as needed to prepare for health emergencies with campus partners.

• Participate in the incident command structure and university Emergency Operations team as needed. Interface with campus partners and local and state public health departments as needed.

• Research, monitor and update departmental practices involving legal and regulatory requirements pertinent to Campus Health activities. 

• Develops, documents, tracks progress and maintains priority lists for departmental work for both Campus and Occupational Health initiatives.

• Support clinical needs of both Campus and Occupational Health programs, including some direct patient care and cross-coverage for departmental staff as needed.

Required Skills and Abilities

1. Highly motivated, strong performer with excellent project management skills, demonstrated ability to problem solve. Strong planning and organizational skills. Demonstrated skill in project management, from initial concept to process creation, implementation, and continuous improvement.

2. Strong ability to lead, train, motivate, and act as a change agent for multi-disciplinary teams. Work effectively with a wide range of university partners and public health and healthcare professionals.

3. Well-developed organizational, managerial and communication skills, advanced conflict resolution skills, and team building across a blended (virtual and in-person) setting.

4. Well-developed technology skills and ability to utilize multiple systems including Microsoft Office (Word, Excel, PowerPoint) and create spreadsheets and utilize relational databases required to look up, extract and analyze information, including but not limited to the following: Workday, STARS, PowerBi, Salesforce, Health On Track, Epic EMR. Ability to interpret data, and expertise with technical software programs.

5. Ability to lead complex, multidisciplinary teams and serve as a change agent. Well-developed oral and written communication skills. Ability to write clearly and concisely about complex subject matter. Demonstrated ability to handle confidential materials with complete discretion. Excellent attendance, punctuality, and reliability.

Schedule/Shift: Full-Time - 37.5 HRS, Weekdays 8:30am - 5:00pm. Occasional early mornings, evenings, weekends, holiday/recess periods may also be required. 

Preferred Skills and Abilities

Demonstrated experience in Occupational Health, Student Health, Public Health or a university setting. Bachelor’s (or higher) degree in Nursing, Health Informatics, Public Health or related field Informatics Certification or Accreditation.

Principal Responsibilities

Required Education and Experience

Bachelor Degree in Nursing and three years of nursing experience or an equivalent combination of education and experience.

Required License(s) or Certification(s)

Registered Nurse in the State of Connecticut.

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Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air.  HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.