Business Administration Manager

• Provide high level administrative and strategic support to the Vice President, Associate Vice President, and 2-3 additional senior Operations leaders, including managing complex calendars, anticipating needs, and supporting meeting preparation and follow-up. Take the time to understand the full spectrum of leadership, governance, and standing meetings generated by the VP Operations office. Take a proactive role in ensuring meetings are scheduled within the appropriate cycles and timeframes. Conduct a weekly calendar review with each executive to identify conflicts, gaps, or upcoming pressure points.
• Oversee and lead a team of administrative assistants, fostering a collaborative, high-performing culture focused on accountability, service excellence, and continuous improvement.
• Draft, review, and manage high level correspondence and communications on behalf of Operations leadership, ensuring accuracy, timeliness, and alignment with institutional standards. Manage sensitive and highly confidential information with discretion, sound judgment, and professionalism while serving as a trusted partner to senior Operations leadership.
• Coordinate priorities and logistics across multiple projects, including action item tracking, leadership activities and events, staff onboarding, and continuous improvement of administrative processes.

• Bachelor's Degree or equivalent combination of education and relevant experience.
• Minimum of 5-7 years of progressive administrative experience, supporting senior leadership or executives in a complex organization.
• Demonstrated experience handling highly confidential and sensitive information with discretion and sound judgment.
• Proven ability to manage complex calendars, meetings, and competing priorities in a fast?paced environment.
• Experience providing functional oversight, coordination, or mentoring of other administrative staff.
• Strong organizational skills and exceptional attention to detail, with the ability to balance multiple priorities simultaneously.
• Excellent written and verbal communication skills, with the ability to interact professionally with senior leaders, trustees, faculty, staff, students, parents, and external partners.
• Proficiency with standard office and collaboration technologies (e.g., Microsoft Office/365, calendaring systems, document management tools) and ability to adapt quickly to new systems.
• Demonstrated ability to identify opportunities for process improvement, efficiency, and effective use of technology.
• Highly proactive, self?directed, and able to anticipate needs and follow through independently.

Special Work Schedule Requirements:

• This job involves responsibilities that are performed in a hybrid working environment - with the expectation of being in the office 4 to at times 5 days a week. May require occasional travel to Boston or Grafton campuses.

Application Instructions:

• In addition to a resume, please submit a brief cover letter describing your experience supporting senior leaders and managing complex administrative operations in a fast?paced, highly confidential environment. Candidates are encouraged to highlight relevant experience such as executive calendar management, coordination of meetings and priorities, process improvement, team oversight or mentoring, and effective use of technology to improve workflows. You may also wish to share your approach to partnership with senior leadership, handling sensitive information with discretion, what draws you to this opportunity at Tufts, and the impact or goals you hope to achieve in a central administrative leadership role.

We encourage concise, focused responses rather than general statements of interest.