Technical Director of Laboratory Services-Bethlehem, PA

Are you looking for a job that will have a positive impact in the lives of many people? Do you want to support our mission of saving lives? Then, Miller-Keystone Blood Center may be the right fit for you!

At MKBC, we save lives every day by providing blood products and services to hospitals in PA and NJ. The Technical Director of Laboratory Services will lead to the Blood Center laboratories operations through the oversight of the Donor Testing, Manufacturing and Immunohematology Reference Laboratory (IRL)., ensuring high-quality service, operational efficiency, and a high level of customer satisfaction. This role emphasizes fiscal responsibility, adoption of advancing technologies, cross-departmental collaboration, and full regulatory compliance across all laboratory functions. This is a Supervisory role with CLIA qualifications within the blood center labs. The anticipated salary for this position starts at $110,000, is commensurate with experience, and is eligible for an annual performance bonus of up to 10% of the base salary. In addition, Miller-Keystone offers the following to all full-time employees:

Medical, Dental, and Vision Benefits

Prescription Plan

Flexible Spending Accounts

Life Insurance

Long Term Disability Insurance

Vacation, Personal and Sick Days

Tuition Reimbursement

Retirement Savings Plan

And Much More!

What you will be doing:

• Department Leadership & Operations: Leads day-to-day departmental operations, including budget development, expense oversight, and performance monitoring to ensure efficiency and alignment with organizational goals.
• Staff Management & Development: Leads, coaches, and develops staff while modeling and reinforcing the Blood Center's culture and values. Fosters an inclusive, supportive, and high-performing work environment that promotes accountability, continuous growth, and engagement, supporting effective recruitment, retention, and performance management, including corrective actions when needed.
• Project Management: Manages departmental projects and initiatives from planning through execution to support organizational priorities.
• Regulatory Compliance & Quality Oversight: Serves as laboratory lead to ensure compliance with all applicable policies, SOPs, inspections, and federal, state, local, and accrediting body requirements; oversees corrective and continuous improvement actions.
• Technical & Cross-Functional Collaboration: Provides technical expertise in laboratory processes, SOP development, and system/instrument validation; collaborate with internal stakeholders including QA, IT, supply chain, collections, and hospital services.
• Professional Engagement & Continuous Improvement: Maintains current knowledge of industry trends and best practices, applies continuous improvement principles, and represents the organization through professional involvement and networking.