Director of Property Management

Objective:

The Director is to oversee the operation and management of all managed retail properties and is the primary liaison between asset management and tenants.   

Primary responsibilities:

• Lead, direct, manage, develop, and supervise field staff in several geographic areas
• Interface with owner, asset management, accounting, leasing agents, marketing and public relation firms, legal, outside audit services, tenants, architects, designers and various contractors
• Develop and manage budgets, operating plans, payroll, purchase orders, and other control functions
• Provides recommendations regarding property, such as alterations and maintenance
• Negotiate retail leases with tenants and/or tenant representatives for new leases and lease renewals
• Ensure the compliance of leases; abstract and ensure lease obligations are met internally and externally
• Negotiate and oversee all service contracts
• Establish and enforce maintenance standards, processes and procedures with an efficient and responsive system/process
• Implement directives from construction and/or leasing regarding tenant improvement and/or build-out initiatives without compromising ongoing property management activities ensuring work has been completed to standards
• Establish communication, reporting, and processes to complete all short and long-term on-site maintenance, repair and tenant improvement activities for working with field staff on a project-by-project basis.
• Monitor maintenance and construction activities performed by tenants
• Understand building systems, materials and components utilized in retail developments and provide expertise to field
• Develop and maintain budgets and financial reports for each property working with the accounting department, such as monthly operating reports, CAM budgets, capital budgets, net operating income, etc.
• Oversee all matters relating to tenants’ operations as they may affect the retail operations
• Manage tenant relations
• Conducts mandatory, weekly staff meetings and maintains thorough records of meeting agendas and action points.
• Identify and coordinate all properties’ marketing and promotional functions/events
• Provide market condition, development, and trend information for internal use and analysis
• Monitor debt compliance
• Coordinate disposition, including preparation of estoppels