Director of Properties

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Administer and monitor lease agreements, permits, and licenses for commercial tenants, concessionaires, and transportation service providers.
• Serve as the primary point of contact for day-to-day tenant communications, ensuring positive relationships and timely issue resolution.
• Conduct lease negotiations and prepare lease documentation in coordination with legal and finance departments.

• Monitor and ensure tenant compliance with lease terms, insurance requirements, and operational standards.
• Support the development and execution of property management strategies that align with revenue and service goals.
• Assist with the planning and implementation of property development projects including coordination with internal departments, consultants, and stakeholders.
• Coordinate with internal teams and external contractors on tenant improvement projects, facility modifications, and space buildouts to ensure minimal operational disruption.
• Work with maintenance, operations, and infrastructure teams to schedule, communicate, and monitor property-related repair and maintenance activities.
• Serve as a liaison between tenants and facilities teams to coordinate planned maintenance, urgent repairs, and project access requirements.
• Track lease expirations, renewals, rent adjustments, and ensure timely collection of rents and fees in partnership with the finance team.
• Maintain accurate and up-to-date property management records, including leases, drawings, insurance certificates, and correspondence.
• Collaborate with the marketing, business development, and customer service teams to support tenant engagement and new commercial initiatives.
• Conduct property inspections and audits to ensure upkeep and compliance with transportation standards.
• Assist with the preparation of financial and operational reports related to property performance, vacancies, and revenue projections.
• Participate in annual budget development for assigned functional areas.
• Maintain awareness of industry trends, regulatory changes, and best practices in transportation property and lease management.

SUPERVISORY RESPONSIBILITIES:

This position may supervise administrative or property management staff as assigned. Provides direction, coaching, and performance feedback in line with the values and strategic objectives. Works collaboratively with other department leaders to foster a culture of accountability, service excellence, and continuous improvement.

QUALIFICATIONS:

To perform this role successfully, an individual must demonstrate the following competencies:

• Strong understanding of real estate, property management, and lease administration principles.
• Familiarity with federal regulations and transportation-specific property requirements.
• Effective communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• High level of attention to detail and accuracy in record-keeping and documentation.
• Proficient in Microsoft Office Suite; experience with lease management systems or databases preferred.
• Ability to work independently and exercise sound judgment within defined parameters.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business administration, real estate, transportation management, or a related field required.
• Minimum of 5 years of experience in property management, lease administration, or commercial real estate, preferably in a transportation environment.
• Experience in public-sector contracting or regulatory environments is a plus.

PHYSICAL DEMANDS:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to conduct on-site property inspections across the campus.
• Must possess a valid driver’s license and be insurable under policies.
• Must be able to pass and maintain security clearance requirements.

WORK ENVIRONMENT:

• Office-based with frequent site visits to transportation facilities and tenant locations.
• May require occasional travel or attendance at industry events or tenant meetings outside of standard business hours.