Student Specialist - Office & Admin Special Interme

Job Description

This position supports the mission and vision of Records & Registration by managing placement materials, overseeing student record imaging, providing administrative support for the Satisfactory Academic Progress (SAP) Appeal Committee, and maintaining student records. The role also supports application processing, transfer evaluations, and graduation workflows, contributing to accurate, timely, and student-centered admissions and records functions. The position delivers high-quality service related to admissions, records, and registration.

Salary Range:

$20.76 - $27.53 / hour

Minimum Qualifications

• Communication skills sufficient to read, speak, and write effectively in English.
• Customer service skills sufficient to provide prompt, welcoming, courteous and accurate information to customers in person, by phone, and through email and written correspondence.
• Knowledge and skill in data entry and spreadsheet use sufficient to accurately perform job functions using software such as Microsoft Excel.
• Knowledge and skill in word processing sufficient to produce correspondence and reports using software such as Microsoft Word.
• Ability to maintain confidentiality of private information in accordance with applicable laws, rules, policies, and procedures.

Preferred Qualification 

• Knowledge of RCTC policies, procedures, and programs.
• Experience working with diverse populations.
• Experience with the Integrated Statewide Reporting System (ISRS), uAchieve, and Perceptive Content.
• Analytical skills sufficient to assess issues and apply RCTC policies and procedures as appropriate.

Work Shift (Hours / Days of work)

8:00 am - 4:30 pm / Monday - Friday

Telework (Yes/No)

No

About

RCTC is a member of Minnesota State-a higher education system that includes 24 two-year community and technical colleges and seven state universities serving more than 430,000 students. It is the fifth-largest higher education system of its kind in the United States.

Working together to improve the state we love. 

What do Minnesota's State employees have in common? 

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits 

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include: 

• Paid vacation and sick leave 
• 12 paid holidays each year 
• Low-cost medical, dental, vision, and prescription drug plans 
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children 
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care 
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement 
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. 

Other Information 

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

Non-Discrimination/Equal Opportunity

Rochester Community and Technical College acts affirmatively in aggressively soliciting applications and hiring members of protected groups, including women, minorities, veterans, and disabled persons. We apply equal opportunity in our hiring process and provide reasonable accommodation upon request. Persons in protected classes are encouraged to apply. Please assist us in this affirmative action endeavor by encouraging all qualified candidates to apply for vacancies at our institution.

NOTICE: In accordance with the Minnesota State Colleges & Universities Vehicle Fleet Safety Program, employees driving on college/university business, whether using a personal, rental or state vehicle, shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

The safety of all members of the Rochester Community and Technical College campus community is of vital concern. Resources including the current Annual Security Report are available at our Campus Safety webpage.

AN EQUAL OPPORTUNITY EMPLOYER 

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.