Deputy Director of Human Resources (HR Employee Relations Director)

Deputy Director of Human Resources (HR Employee Relations Director)

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia?s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

In addition to the CUNY Title Overview duties, responsibilities will include but are not limited to the following:

The Human Resources Department at LaGuardia Community College advances the College?s mission by facilitating effective recruitment, development, motivation, and deployment of personnel. The department is committed to fostering a diverse and inclusive workplace where individual achievements are acknowledged and respected.

Reporting to the Executive Director of Human Resources, the HR Deputy Director is a senior department leader who oversees HR operations and strategic planning. The Deputy Director also acts in place of the Executive Director when needed, and manages responsibilities such as recruitment, compensation, onboarding and offboarding, performance reviews, training, HR information systems, attendance, benefits, payroll, and policy implementation for LaGuardia and CUNY.

The Deputy Director will be responsible for, but not limited to:

• Works with the Executive Director to manage the daily operations of the HR office;
• Leads improvements to Human Resource services by developing and recommending College-wide policies, procedures, and practices, and communicating them clearly to the college community;
• Advises Deans, Directors, and Chairpersons on human resources concerning both faculty and staff;
• Provides guidance and support for initiatives promoting diversity, equal opportunity and the fair and impartial treatment for all College employees;
• Investigates sensitive HR matters and collaborated with the Executive Director to identify appropriate resolutions;
• Works closely with the Provost, Deans, Vice President and Department Heads to provide guidance on recruitment, classification, and compensation matters;
• Oversees all aspects of recruitment operations, including job descriptions, auditing and reviewing postings, developing and maintaining organizational charts, search plans, compensation analysis; employment offers, preparing for campus HEO screening committee meetings, University approvals, CUNYWork and CUNYFirst Talent Acquisition Management (TAM) and other position posting related issues;
• Conducts interviews, serving as a search committee member to streamline all aspects of the recruitment processes;
• Oversees the implementation of compliance related training and instructional programs designed to educate employees on policies and procedures, e.g., CUNY Workplace Violence, Sexual Harassment Prevention and Title IX;
• Oversees the development of campus-based employee learning and workshops;
• Manages the New Employee Orientation; evaluate existing processes, suggest improvements, and put those enhancements into action;
• Liaises with the CUNY Central Professional Development & Learning Management Office regarding learning opportunities for the campus;
• Oversees benefits administration team to ensure the timely and accurate processing of all benefit related documents and forms including but not limited to employee health and pension selections, unemployment insurance and workers? compensation;
• Liaises with the CUNY Central to troubleshoot complex issues related to employee benefits;
• Oversees to ensure data integrity and implement new CUNYWork features or College processes for payroll, time and leave, leave reporting, data imaging, performance management, and personnel action tracking;
• Assists the Executive Director with special assignments and other tasks as directed;
• Serves on various College and University committees; assumes responsibility for special projects and other duties as assigned.

QUALIFICATIONS

Bachelor's degree and eight years' related experience required.

PREFERRED QUALIFICATIONS

• High degree of judgment, tact, discretion and professionalism as well as a profound respect for the confidentiality of the documents and communications involving the office.
• Meticulous attention to detail and accuracy in matters of proofreading, document processing, and relaying messages.
• Strong work ethic; commitment to completing work on a timely basis

CUNY TITLE OVERVIEW

Directs employee relations, communications, and related activities in a campus or unit.

• Serves as the primary resource on policies and management practices related to employee relations
• Directs work-related dispute and conflict resolution services (mediation, conciliation, negotiation) and participates in investigations
• May manage Labor Relations grievances and cases
• Identifies training needs and provides programs on employee relations and communications
• Prepares and distributes employee communications using various media
• Works collaboratively with Human Resources, Legal, and Labor Relations personnel and with management in other functions
• Performs related duties as assigned.

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

$91,878 - $136,546

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

June 5th, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32218

Location: LaGuardia Community College

Job Type: Full-Time