Admissions Representative (On Site - University Center, MI)

Position Accountabilities and Essential Functions:

• Assist with and give large group tours and presentations for school and community visits.
• Collaborate with faculty, staff, and secondary partners to plan and present recruitment events including:
  • Career based tours based on grade level and the Michigan Career Development Model.
  • Increasing the college going culture.
  • Promoting the value of a college credential and benefits of attending Delta College.
  • Transition from Dual Enrollment to Traditional Student.
  • Provide individual campus tours to prospective students.

• Assist students through the onboarding process including applying to Delta, setting up their Delta account, completing online orientation, and hand off to the Academic Advising office.
• Provide detailed and accurate information to prospective students about:
  • Academic offerings including certificates, degrees, articulations, and transfer options.
  • Articulating other credit into Delta College including advanced placement (AP), career and technical education (CTE), dual enrollment, international baccalaureate (IB), professional credentials, college transfer, and credit for prior learning.
  • Career exploration and career outcomes.
  • College policies and procedures.
  • Options for paying for classes including methods of financial aid like (Pell Grant, TIP, federal loans), State of Michigan Programs, scholarships and payment plans.
• Refer students to appropriate support services as needed.

• Act as admissions liaison at the downtown center falling within assigned territory.
• Communicate effectively and in a timely manner with prospective students via in-person, email, phone, and text messaging.
• Develop an enrollment plan in collaboration with the Director of Admissions, Dual Enrollment & Secondary Partnerships and Associate Dean of Enrollment to engage with prospects and applicants on and off campus within assigned territory in a positive and professional manner leading to enrollment generation. This includes secondary partner outreach as well as non-traditional students.
• Promote Delta College and its programs and services to prospective students, parents, counselors, college/career navigators, teachers, administrators, employers, and community groups within assigned recruitment territory.
• Represent the institution at various professional organizations and meetings approved by the College.
• Travel to secondary partner locations to host admissions presentations, orientation/account setup, paying for college days, and office hours to help students through the enrollment funnel.

• Assist with responding to Admissions shared inboxes for Admissions phones, email (Outlook), and texting platform.
• Log into and utilize key Admissions technology including Colleague, CRM Recruit, and Mongoose Cadence daily to perform duties and ensure prospective students are completing the enrollment process.
• Utilize CRM Recruit to track event management, phone calls, student notes, and virtual/on-site appointments. Other duties as assigned.

Required Qualifications:

• Bachelor's degree or equivalent knowledge and skills.
• One year or more of position related experience: preferably in marketing, sales, public relations, higher education.
• Ability to work nights, evenings and/or weekends as necessary.
• Ability to travel to assigned territory as necessary. (Valid Michigan driver's license required)
• Ability to maintain accurate student records.
• Effective organization and attention to detail.
• Strong oral and written communication skills.
• Ability to present in large or small groups.
  
  

Additional Experiences Considered:

Special Instructions to Applicants:

Application Deadline:

Status:

Open Until Filled: Yes