Admissions Counselor

The Admissions Counselor is a vital member of the Admissions team, contributing to all areas of the team’s recruitment efforts and supporting the school’s enrollment goals. The position plays a key role in connecting prospective students and families with the school community, learning about prospective students and their potential to thrive at NEIA, and being a part of the execution of the admissions process from inquiry through enrollment. Admissions and school events are something the Admissions Counselor will contribute to while also managing the student leaders within the Student Ambassador program. This is a full time (12 month) position eligible for benefits.

In all work activities and actions, NEIA employees are expected to embody NEIA’s principles of empathy, equity, personalization, authentic work, and collaboration.

Essential Duties and Responsibilities include, but are not limited to, the following:

• Serve as the primary admissions contact for assigned inbound inquiries and applicants, certain constituencies (including potential geographical areas) that include school placement personnel, educational consultants, and parents, and other lead generating channels.
• Build relationships with prospective families, educational consultants, feeder schools, and community partners through outreach, stewardship communications, recruitment events, and work of mouth networking.
• Conduct interviews with prospective students and families.
• Guide families through the application process to complete application files. Track progress of incoming application materials, following up and requesting missing information.
• Assist with coordinating campus tours, shadow days, and interviews.
• Ensure visiting families are connected with appropriate student ambassadors for tours and shadow days.
• Read and evaluate applicant files as a member of the Admission Committee to assess mission alignment of applicants.
• Maintain accurate records of admissions activity in shared team sheets and the school’s CRM system.
• Manage the Student Ambassador Program.
• Recruit, train, and supervise student ambassadors who lead campus tours.
• Coordinate tour schedules to ensure every visiting family is paired with a student guide.
• Develop training materials and expectations for ambassadors to ensure consistent and informative tours.
• Host regular Ambassador Club to implement and execute the above.
• Represent NEIA in recruitment fairs and similar events.
• Assist with the execution of admissions events including open houses, student revisit days, exploratory sessions, informational sessions, etc.
• Support outreach initiatives designed to engage prospective families.
• Assist in the retention and re-enrollment processes of current students.
• Participate in weekend and evening activities related to the Enrollment Office.
• Perform other duties and responsibilities as assigned and required by the position and the school.

Supervisory Responsibilities 

• The Admissions Counselor will not supervise any other employees at NEIA.