IT Project Manager (IT Project Specialist 3) - Provisional

IT Project Manager (IT Project Specialist 3) - Provisional

GENERAL DUTIES

This position encompasses professional responsibilities for the oversight, planning, work management, coordination, analysis, functional design, and quality assurance associated with the assessment and implementation of information technology initiatives, policies, strategic plans and goals with varying levels of difficulty and with varying degrees of latitude for independent action and judgment. Under administrative direction of a university IT manager, with broad latitude for independent action or decision, all personnel perform information technology project work that delivers secure, effective application systems and technology solutions for business needs using established project methodologies and best practices throughout all phases of the IT project lifecycle.

In addition to using traditional project methodologies and best practices throughout all phases of the IT project lifecycle, where appropriate, an IT Project Specialist applies their experience with specific and/or emerging technologies and non-standard IT projects to identify patterns and make recommendations on approach, methodologies and policies.

There are three (3) Assignment Levels within this classification. All personnel perform related work. Assignment Levels 2 and 3 may also supervise staff. This specification describes typical assignments; related duties may be assigned as needed.

To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/and view the Job Description for IT Project Specialist.

CONTRACT TITLE

IT Project Specialist

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) supports the IT and telecommunications needs of CUNY's 26 colleges. CIS supports enterprise IT and applications, identifies and develops new technologies that advance the University's core mission, operates and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk. Additionally, CIS manages the processes that safeguard the University?s IT assets and maintains the security posture by operating the CUNY Security Operations Center (SOC), develops disaster recovery plans for business continuity, and supports the CUNYfirst Enterprise Resource Planning (ERP) solution that integrates student administration, financial management, and human resources operations across CUNY?s 26 colleges. Lastly, CIS provides strategic and operational IT leadership to all CUNY campuses.

Reporting to the Deputy Director of PMO, the IT Project Manager is responsible for managing and coordinating complex enterprise technology projects that support the University?s academic, administrative, operational, and infrastructure objectives., The IT PM will manage projects across multiple technical domains, including infrastructure modernization, enterprise applications, cloud technologies, cybersecurity, identity and access management, networking, systems integration, and data migration initiatives. This position will operate with significant independent judgment in coordinating project activities, managing risks and dependencies, facilitating stakeholder engagement, and ensuring alignment with PMO governance standards, institutional priorities, and operational requirements. The IT PM will collaborate closely with CIS leadership, campus stakeholders, technical teams, vendors, and external partners to support the successful delivery of complex, multi-stakeholder technology initiatives. By strengthening project coordination, communication, accountability, and delivery execution, the IT PM will help ensure that enterprise technology initiatives are implemented in a disciplined, efficient, secure, and sustainable manner across the University environment.

Key duties include, but will not be limited to the following:

• Manages and coordinates complex enterprise technology projects from initiation through implementation and operational transition, ensuring alignment with PMO standards, institutional priorities, and delivery timelines.
• Develops and maintains project plans, schedules, milestones, communications plans, resource tracking, risk logs, issue registers, and other project governance artifacts required for successful execution; coordinates requirements gathering, project discovery, and stakeholder engagement activities with business units, campus partners, technical teams, vendors, and subject matter experts.
• Monitors and oversees complex project scope, timelines, dependencies, deliverables, and implementation activities to ensure project objectives, technical requirements, and operational needs are achieved.
• Identifies, analyzes, tracks, and escalates project risks, issues, constraints, and cross-functional dependencies affecting applications, infrastructure, integrations, cybersecurity, cloud services, or operational readiness.
• Facilitates meetings and oversees workshops, working sessions, design reviews, vendor coordination activities, and executive status discussions to support project planning and decision-making.
• Prepares and delivers project status reports, implementation updates, executive summaries, risk assessments, and project documentation for PMO leadership, governance bodies, and University stakeholders.
• Partners with infrastructure engineers, application developers, database administrators, cybersecurity personnel, cloud teams, integration specialists, and business analysts to ensure decision making, coordinated technical delivery, implementation planning, and the transition to sustainable operational support.
• Manages procurement coordination, vendor engagement, contract tracking, statement-of-work review, invoice validation, and project-related financial documentation activities.
• Oversees testing readiness, user acceptance testing, implementation validation, cutover planning, operational readiness activities, and post-implementation stabilization efforts.
• Provides oversight of transition-to-operations activities by ensuring delivery documentation, support procedures, knowledge transfer materials, and operational handoff requirements are completed and maintained.
• Performs related duties as assigned.

NOTES:

1. Until further notice, this position is eligible for a hybrid work schedule.
2. An appointment to this Competitive title/position in the Classified Civil Service Title Series will be made with a Provisional status. Employees in provisional status must pass a competitive civil service examination and be appointed from a civil service list to remain in the title/position.

MINIMUM QUALIFICATIONS

1. A baccalaureate degree in computer science, engineering or a related field from an accredited college or university and five (5) years of satisfactory full-time experience in the oversight, planning, work management, coordination, analysis, functional design, and quality assurance associated with the assessment and implementation of information technology initiatives, policies, strategic plans and goals; or

2. A baccalaureate degree from an accredited college or university and six (6) years of satisfactory full-time experience as described in "1" above; or

3. A high school diploma or its educational equivalent and ten (10) years of satisfactory full-time experience as described in "1" above; or

4. Education and/or experience which is equivalent to "1," "2" or "3" above. The following may substitute for some of the required experience required in "1," "2" or "3" above, as follows:

College education (undergraduate credits) may substitute for up to four (4) years of the required experience in "3" above on the following basis:

A. 30 to 59.9 semester credits substitute for 1 year of experience; or

B. 60 to 89.9 semester credits substitute for 2 years of experience; or

C. 90 to 119.9 semester credits substitute for 3 years of experience; or

D. 120 or more semester credits substitute for 4 years of experience.

Graduate credits in information technology, computer science or a related field may substitute for up to two (2) years of experience in "1" or "2" above on the following basis:

A. 15 to 29.9 graduate credits substitute for 1 year of required experience; or

B. 30 or more graduate credits substitute for 2 years of required experience.

Each of the following valid current certification(s) may substitute for one (1) year of the required experience in "1," "2" or "3" above:

A. Certified Business Analysis Professional (CBAP) issued by the International Institute of Business Analysis (IIBA); and/or

B. Certified in Risk and Information Systems Control (CRISC) issued by ISACA; and/or

C. Certified Information Systems Auditor (CISA) issued by ISACA; and/or

D. Certified Information Systems Security Professional (CISSP) issued by ISC2; and/or

E. Certified ScrumMaster (CSM) issued by the Scrum Alliance; and/or

F. Cisco Certified Network Associate (CCNA) issued by Cisco; and/or

G. CompTIA Project+ issued by CompTIA; and/or

H. ITIL Foundation Certification issued by Axelos; and/or

I. Microsoft Certified: Azure Administrator Associate issued by Microsoft; and/or

J. Microsoft Certified: Azure Fundamentals issued by Microsoft; and/or

K. Microsoft Certified: Azure Solutions Architect Expert issued by Microsoft; and/or

L. Project Management Professional (PMP) issued by the Project Management Institute (PMI).

However, all candidates must have a high school diploma or its educational equivalent and at least three (3) years of experience as described in "1" above.

Assignment Level II or III

Level II: After meeting the Qualification Requirements above, an additional two (2) years of satisfactory full-time experience in the oversight, planning, work management, coordination, analysis, functional design, and quality assurance associated with the assessment and implementation of information technology initiatives, policies, strategic plans and goals is required for Level II.

Level III: After meeting the Qualification Requirements above and the Level II requirements, an additional two (2) years of satisfactory full-time experience in the oversight, planning, work management, coordination, analysis, functional design, and quality assurance associated with the assessment and implementation of information technology initiatives, policies, strategic plans and goals is required for Level III (for a total of 4 years of experience above the Qualification Requirements).

English Language Proficiency : Demonstrated English language proficiency, including ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for job duties.

Motor Vehicle Driver License : A Motor Vehicle Driver license, valid in New York State, may be required for some, but not all positions.

Note: CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of,but not in addition to, full-time experience during the same period (e.g., two months of related work experience at 20-34 hours per week equates to one month of full-time related work experience.) Part-time experience of fewer than 20 hours per week cannot be credited at all.

OTHER QUALIFICATIONS

Preferred:

• 5+ Years of progressive professional experience managing, or coordinating technology projects involving enterprise applications, infrastructure, cloud services, cybersecurity, systems integration, or related IT initiatives in complex organizational environments with 30+ stakeholders.
• Demonstrated knowledge of project management methodologies, SDLC governance, and delivery frameworks, including experience supporting Waterfall, Agile, or hybrid project delivery approaches.
• Experience managing multiple concurrent projects and coordinating activities across technical teams, business stakeholders, vendors, and external partners within deadline-driven environments.
• Strong analytical, organizational, and problem-solving skills, with demonstrated ability to identify risks, dependencies, operational impacts, and implementation constraints.
• Experience preparing and maintaining project documentation, including project plans, schedules, risk logs, issue trackers, meeting documentation, status reports, implementation plans, and transition-to-support materials.
• Strong communication, facilitation, and stakeholder engagement skills, including the ability to communicate effectively with executive leadership, technical personnel, campus stakeholders, and non-technical audiences.
• Experience supporting enterprise technology implementations involving infrastructure upgrades, cloud technologies, cybersecurity initiatives, ERP systems, integrations, networking, identity management, or data migration activities.
• Experience coordinating testing, implementation planning, go-live readiness, cutover activities, and operational transition processes for enterprise technology projects.
• Familiarity with vendor coordination, procurement processes, contract administration, and project financial tracking activities.
• Proficiency with enterprise project management and collaboration tools such as Microsoft Project, Smartsheet, Jira, ServiceNow PPM, SharePoint, Visio, and Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.

COMPENSATION

Level 1

Incumbent Minimum: $104,983

Level 2

Incumbent Minimum: $114,272

Level 3

Incumbent Minimum: $125,281 - $140,000

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\HRAM\FL.HRS\CG\SEARCH\FL.GBL?Page=HRS\APP\JBPST\FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=32277&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32277

Location: Central Office

Job Type: Full-Time