Assistant-Administrative

Administrative Assistant - Neurosurgery (Onsite)

Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m.
Location: Riley Hospital for Children

This is a highly visible administrative role supporting the Chief of Neurosurgery at Riley Hospital for Children. The ideal candidate will bring strong organizational and executive-level administrative skills, a calm and professional presence, and the ability to thrive in a fast-paced, pediatric healthcare environment.

Role Overview

Provides basic administrative and technical support for leaders and teams. Manages schedules and calendars, coordinates meetings, supports daily administrative operations, and handles inquiries as appropriate. Work is performed with basic guidance and direction, with accountability for accuracy, discretion, and responsiveness.

Key Responsibilities

• Schedule surgeries and clinic appointments
• Coordinate schedules and meetings for physician leaders
• Assist with patient check-out and appointment coordination
• Schedule imaging and referrals
• Support other administrative staff as needed
• Maintain and update trackers, spreadsheets, and reports
• Collaborate effectively with providers, service lines, and support teams
• Demonstrate discretion and professionalism when handling sensitive information

Benchmarks for Success

• 3 Months
  • Internal candidates: Proficient in role expectations
  • External candidates: Learning surgical scheduling workflows and coordination with other service lines
• 6 Months
  • Increased independence and confidence across responsibilities
• 12 Months
  • Fully proficient and functioning as a trusted administrative partner

Skills for Success

• Strong Microsoft Office Suite skills (Word, Excel, PowerPoint)
• Executive-level administrative capability
• Calm, professional, and composed demeanor
• Strong time-management and prioritization skills
• Team-oriented mindset and willingness to support others
• Flexible, adaptable, and collaborative approach
• Ability to work effectively in a high-volume, fast-paced environment

Culture & Environment

• Fast-paced healthcare setting
• Pediatric patient population
• High expectations for professionalism, confidentiality, and discretion
• Collaborative, team-based environment supporting clinical excellence

Qualifications

• High School Diploma or GED required
• 0-3+ years of relevant experience
  (Previous administrative experience preferred)
• Experience working in a matrixed or complex organization is a plus
• Basic proficiency in Microsoft Word, Excel, and PowerPoint