IEC Event Staff

To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY: 

Responsible for preparing and staffing the facility for horse shows and events. Duties include customer interaction and service, facility cleaning and setup, staffing events, cleaning horse stalls, light maintenance work and setting up and tearing down portable stalls. Ability to operate utility vehicles, tractors and forklifts is not necessary, but is beneficial. Position hours are dictated by our event schedule. This position requires availability on pitchout days, event days, nights, weekends and holidays.

The work schedule for this position is determined by the Iowa Equestrian Center's Contracted Events, and will include nights, weekends, and holidays. To be considered for this position, the candidate must have a minimum of 4 hours availability on Monday's between the hours of 8am and 8pm, Minimum 15 hour per week commitment is preferred. Persons working in this position will experience dusty conditions, be required to attend weekly pitchouts, and the ability to frequently lift 50lbs is required. 

UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence. 

• Prepare facility for events.
• Pitch Stalls
• Maintain arenas before, after and during events.
• Provide prompt, courteous service while responding to customers' needs effectively.
• Set-up and tear-down portable stalls as needed.
• Staff events.
• Ensure a clean and safe environment for animals, staff, and customers and communicate concerns to supervisors.
• Regular and consistent attendance at work.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Interact well with a wide variety of customers.
• Must be able to work effectively in an environment where work interruptions occur frequently.
• Exceptional customer service skills with a team oriented positive attitude.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.  
• Adhere to the College policies and procedures and may require working some evenings and weekend hours as assigned to accommodate events. 

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.