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Clinic Coordinator - Otolaryngology

Washington University in St. Louis

Details

Posted:

June 3, 2026

Location:

FLORISSANT, Missouri

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Scheduled Hours

Position Summary

WashU Department of Otolaryngology (Ear, Nose, and Throat) ambulatory clinics are looking for a Clinic Coordinator for our Christian Northeast ambulatory clinic. We offer a 4-day week with 10-hour days, no evenings, weekends, or holidays, as well as a bonus incentive program.

Our clinic coordinators support our providers in the clinic and take on the responsibility of keeping the clinic compliant in Infection Prevention and Environmental Health and Safety measures. This role ensures any issues that arise in the clinic such as, housekeeping or facilities, are taken care of in a timely manner. This role also coordinates daily operations of clinical office including patient services, staff supervision, and organizational management.

If you are looking for a growth opportunity in a department that values initiative and continuous improvement we would love to meet you.

Job Description

Primary Duties & Responsibilities:

Coordinates patient services providing quality care in efficient and cost effective manner.
May supervise support staff, scheduling work assignments to ensure appropriate coverage, hires, trains and evaluates performance.
Maintains established policies and procedures and quality control through quality assurance and risk management programs.
Promotes and maintains effective communications and collaboration within departmental administrators, managers and supervisors.
Maintains and monitors all patient accounts.
Provides reports, analysis and maintains records as required.
Coordinates and maintains equipment and supplies ordering when needed.
Assists with clerical tasks as needed including answering phones, computer entry, copies and fax material.
Promotes and supports continuous improvement of quality and service to ensure effective clinical outcomes and patient satisfaction.
Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions:

Normal office environment.

Physical Effort:

Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.

Equipment:

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Clinical Office, Including Supervision (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Registered Medical Assistant (RMA) Certification highly preferred.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Customer Service, Interpersonal Communication, Organizing, Patient Services

Grade

C08-H

Salary Range

$20.57 - $30.84 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please emailÂ CandidateQuestions@wustl.eduÂ or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Internal Number: JR94739

About Washington University in St. Louis

Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.

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