| Support Coordinator | Freshman Cohort Posting Details | POSTING INFORMATION | | Internal Title | Support Coordinator | Freshman Cohort | | Position Type | Classified | | Faculty / Non-Faculty / Administration | Non-Faculty | | Pay Band | GEN07 | | Level | | | Department | charlestonLIFE | | Job Purpose | The Support Coordinator for the Freshman Cohort serves as the primary case manager for first-year students in the CharlestonLIFE™ program. Responsibilities include teaching transition and life skills, coordinating student services and supports, monitoring student progress, and supporting CharlestonLIFE™ initiatives. | | Minimum Requirements | A master’s degree in special education, occupational therapy, or a related field is required, along with at least two years of experience working with students with mild intellectual and/or developmental disabilities. Candidates with an equivalent combination of experience and/or education are encouraged to apply. | | Required Knowledge, Skills and Abilities | - Ability to develop individualized academic modifications and accommodations for students.
- Excellent student service, interpersonal, and problem-solving skills.
- Strong oral and written communication skills, including accurate documentation and protection of sensitive information.
- Ability to effectively train and support others.
- Experience working with diverse populations.
- Knowledge of FERPA compliance and commitment to maintaining confidentiality standards.
- Proficiency with computers, educational technology, and standard office software.
- Ability to independently manage a caseload while working collaboratively within a team environment.
- Ability to adapt to changing program needs, manage daily operations, and respond appropriately to student crises.
- Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.
- Self-starter who can learn quickly and thrive in a fast-paced environment.
| | Additional Comments Regarding Position | This is a full-time position. The Support Coordinator will participate in an on-call rotation approximately one week every 6-8 weeks and must communicate with students during College emergency situations and evacuations, including hurricanes. | | Special Instructions to Applicants | Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu. | | Salary | $39,300 - $47,734 | | Posting Date | 06/08/2026 | | Closing Date | 06/26/2026 | | Benefits | - Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here
| | Open Until Filled | No | | Posting Number | 2026084 | | EEO Statement | The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu. | | Quicklink for Posting | https://jobs.cofc.edu/postings/18061 | Job Duties | Job Duties | | Activity | Serves as a case manager for students in the program during the first year, including but not limited to teaching; transition, life skills, and social skills instruction; community-based instruction; and service coordination.
Prepares for and instructs a CharlestonLIFE™ support session each semester: Transition to College and Academic and Professional Writing. Facilitates three weekly planning forums (or more based on the number of learning communities) for small group instruction addressing issues related to transition, goal setting, academics, independent living, career development, and socialization. Provides individualized support for students through weekly meetings to discuss goals, progress, and any unresolved issues/concerns. Determines and develops the students’ individualized modifications and accommodations needed for academic success and works with students who may need accommodations that are not available through the College’s Center for Disability Services.
Communicates with CharlestonLIFE™ staff, tutors, and professors, and mentors regarding students’ progress and challenges in both academic and social settings while honoring the student’s FERPA rights. Meets with students to develop their person-centered plans. Collaborates with and advises the career coordinator on appropriate internship placements for each student. Works with other departments (e.g., Orientation, Campus Housing, Residence Life, CSL, Library) as needed for student support. Supports students’ social development and integration in inclusive activities on and off-campus.
Assists students in their transition to an increased level of independent living by providing direct instruction for skill development in the area of ADL, social skills, personal safety, healthy relationships, personal finance, travel training (to include community-based instruction). Assists students with their emergency plans during mandatory closures and evacuations. Addresses issues that may arise at the residence halls and internship sites. Supervises the residential student advisors (RSAs) and communicates with them daily regarding student progress and addresses all significant situations that occur within the residence halls | | Essential or Marginal | Essential | | Percent of Time | 70 | | Activity | Serves as a member of the program’s admissions committee, unofficially reads applicant files and participates in the interview process. Coordinates and manages freshman move-in weekend to assist with their transition to campus. Works with the Associate Director for Admissions and Enrollment to organize and conduct the program’s presentation to incoming students and their families during New Student & Family Orientation each summer. Updates and maintains student records (e.g., Salesforce notes, schedules, semester reviews, grades, etc. Participates in weekly team meetings | | Essential or Marginal | Essential | | Percent of Time | 20 | | Activity | Updates and maintains student records (e.g., Salesforce notes, schedules, semester reviews, and grades). | | Essential or Marginal | Essential | | Percent of Time | 10 | |