https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Tue, 28 Apr 2026 12:44:00 Z https://alumnijobs.cofc.edu/jobs/rss/22220942/employee-relations-manager https://alumnijobs.cofc.edu/jobs/rss/22220942/employee-relations-manager Boston, Massachusetts, Status Full-Time Standard Hours per Week 40 Job Category Human Resources Regular, Temporary, Per Diem Regular Pay Range $132683.20-$212295.20 Annual Office/Site Location Boston Remote Eligibility Part Remote/Hybrid     Job Posting Description At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position Summary/ Department Summary: Join our Employee Relations team as an Employee Relations Manager, where you will oversee our team of Employee Relations Advisors as well as serve as trusted partner to our healthcare leaders and employees across our clinical and non-clinical workforce dealing with complex Employee Relations cases. Your role will focus on maintaining consistent standards in case documentation, analyzing data trends, and ensuring policy compliance across all processes. This role is hybrid Monday-Friday and will require 1-2 days onsite (please note that in the first 90 days of training there may be more required days onsite). Key Responsibilities: 1. Operational Management & Deputy Coverage • Manage the day-to-day operations of the Employee Relations function, ensuring timely, consistent, and high-quality case management across all ER matters. • Serve as a functional deputy to the Senior Director, assuming authority for ER decision-making, prioritization, presentations and escalation management when needed. • Maintain operational standards, service levels, and accountability mechanisms for ER Advisors. 2. Provide executive-ready insights, recommendations, and risk assessments to senior leaders. Case Management & Advisory Leadership • Act as a senior subject matter expert on complex, high-risk, and sensitive employee relations matters, including investigations, performance management, terminations, and policy interpretation. • Guide ER Advisors in applying sound judgment, mitigating risk, and navigating nuanced employee situations. • Ensure high-quality documentation standards, investigative rigor, and compliance with employment law and internal policies. • Advise HR partners and leaders on ER strategy, approach, and decision-making. 3. Workflow Design, Technology & Automation • Design, optimize, and continuously improve ER workflows to increase efficiency, consistency, and scalability. • Partner with HR Operations, HRIS, and Technology teams to implement and enhance case management systems, reporting tools, and workflow automation. • Leverage technology and AI-enabled tools (e.g., case triage, trend analysis, documentation support, knowledge management) to improve cycle time, quality, and insight generation. Identify opportunities to standardize processes, reduce manual work and improve the employee and leader experience Additional responsibilities: Metrics, Insights & Risk Management. Policy, training & Program development. Cross-functional Partnership & Compliance and maintain the highest standards of confidentiality, professionalism and ethical practice. The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations. Minimum Qualifications Education:  Bachelor’s degree or equivalent experience (Human Resources, Business Administration, or a related field degree). Masters degree preferred. Work Experience: 10+ years of progressive HR or Employee Relations experience, including 2+ years in a people leadership role. Wed, 22 Apr 2026 10:22:15 -0400 https://alumnijobs.cofc.edu/jobs/rss/22148883/svp-physicians-organization-operations https://alumnijobs.cofc.edu/jobs/rss/22148883/svp-physicians-organization-operations Boston, Massachusetts, The Senior Vice President, Physicians’ Organization (PO) Operations reports to the President/CEO of the PO and is accountable for the operational integrity, financial performance, and strategic direction of the Boston Children’s Hospital (BCH) Physician Organization. The PO is a nonprofit management services organization supporting approximately 1,200 faculty physicians across fifteen subspecialty Foundations and three BCH Service Funds. In collaboration with BCH and the Foundations, the PO supports an integrated pediatric healthcare system that advances high-quality, cost-effective patient care while enabling BCH’s academic, research, and community missions. The PO provides and oversees essential services including revenue cycle operations and billing; accounting, cash management, audit, and tax compliance; payer contracting and reimbursement support; HR advisory services; patient access and ambulatory operations; utilization review and compliance oversight; and IT systems supporting billing, accounting, HR, analytics, cost modeling, and charge capture. The PO also partners with BCH on enterprise initiatives related to compliance, patient experience, ambulatory access, and system-wide revenue cycle performance. Key Responsibilities Operational Leadership and Strategy Lead PO operations with a focus on performance, scalability, accountability, and sustainability Direct strategic planning in partnership with BCH, PO, and Foundation leadership Align enterprise priorities, resources, and operating models Design and maintain an effective organizational structure Communicate clearly with BCH and Foundation stakeholders Financial and Business Performance Oversee budgeting, forecasting, and financial performance Partner on revenue cycle strategy, payer contracting, and reimbursement optimization Develop financial models and business cases for clinical growth and new programs Steward PO reserves, joint investment funds, and operational assets Foundation and Network Operations Standardize centralized business services across Foundations Accommodate clinical and academic variation where required Deliver timely, accurate accounting and reporting Support governance and performance oversight of affiliates and partnerships Quality, Access, and Infrastructure Improve patient access, ambulatory capacity, productivity, and experience Partner with clinical leaders on operational improvement Oversee shared services including compliance, credentialing, IT/EMR workflows, analytics, billing, and collections Ensure regulatory compliance, audit readiness, and risk mitigation Human Resources and Enterprise Collaboration Oversee HR infrastructure supporting physician faculty in partnership with enterprise HR Support workforce planning, engagement, and alignment Recruit, develop, and retain PO staff while fostering a collaborative culture Serve as an enterprise partner across clinical, academic, and administrative leadership Lead feedback processes to improve PO services Required Qualifications Advanced degree (MBA, MHA, or equivalent) preferred 10+ years of senior leadership experience in an academic medical center with physician practice or network operations responsibility Demonstrated expertise in physician practice financial management, revenue cycle, compensation models, and growth initiatives Strong operational capability in process improvement, technology enablement, and analytics Proven success leading complex organizational change Executive presence with a collaborative style and commitment to equity, inclusion, physician well-being, and family-centered care Wed, 25 Mar 2026 13:00:48 -0400