https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Sat, 30 May 2026 09:10:09 Z https://alumnijobs.cofc.edu/jobs/rss/22286766/system-operator-dispatcher https://alumnijobs.cofc.edu/jobs/rss/22286766/system-operator-dispatcher Winchester, Kentucky, About Clark Energy Cooperative Clark Energy Cooperative is a not-for-profit electric utility serving more than 27,000 members across east-central Kentucky. Established in 1938 and owned by the members it serves, Clark Energy is committed to providing safe, reliable, and affordable electricity to homes, farms, and businesses. With approximately 60 employees across three locations, our team takes pride in delivering excellent customer service and supporting the communities where we live and work. OBJECTIVE The System Operator/Dispatcher is responsible for monitoring and coordinating system operations, responding to outages, and providing excellent member service. This role ensures safe, efficient dispatching of personnel while maintaining accurate system information and supporting cooperative operations. RESPONSIBILITIES AND AUTHORITIES Assumes and has responsibility for results from the activities in the following functional areas: Operate and utilize the Outage Management System (OMS) to safely and efficiently dispatch field personnel during outage situations. Monitor and operate the SCADA system in a safe and responsible manner. Monitor and utilize the two-way radio system to communicate and dispatch Clark Energy and/or contract personnel. Clearly communicate and escalate outages or other dispatch-related issues to appropriate personnel in a timely manner. Answer incoming calls, including outage reports and member inquiries, in a courteous and professional manner. Provide accurate information, address billing questions, and assist with resolving member concerns. Ensure follow-up on inquiries that cannot be immediately resolved by routing information to the appropriate department. Process service requests from initiation through completion, ensuring accuracy and timely documentation. Maintain and update member account records across all relevant systems. Navigate and utilize billing and member information systems to manage account activity effectively. Monitor dispatch center security camera systems and report suspicious activity, including trespassing or vandalism, following established procedures. Operate cooperative computer systems and software applications to enter, maintain, and update records. Maintain accurate daily logs and system documentation. Operate office equipment and technology required for daily operations. Participate in the cooperative’s safety program, annual meeting, and required training sessions. Stay informed of and comply with all cooperative policies and procedures. Maintain a professional, organized work environment. Assist with general office support tasks as needed (e.g., break room supplies). Demonstrate the ability to multitask, remain calm under pressure, stay organized, and respond efficiently in high-demand situations. Perform other duties as assigned. REPORTING RELATIONSHIPS Reports to: Operations/Dispatch Coordinator Supervises: None OTHER RELATIONSHIPS INTERNAL All Departments: Collaborate with internal teams to exchange information, coordinate work requests, and ensure member needs are met, and inquiries are resolved accurately and efficiently. EXTERNAL Member-Consumers: Provide prompt, courteous, and professional service to member-consumers, ensuring they receive reliable, cost-effective electric service in accordance with the cooperative’s policies and procedures. POSITION SPECIFICATIONS & REQUIREMENTS Schedule: Typical Schedule: This position will follow a DuPont schedule. Flexibility: Work hours may occasionally be adjusted to meet business operational needs, including coverage during high?demand periods, holiday weeks, or special circumstances. Education, Training, & Certifications: High school diploma, GED, or equivalent required. Experience: Must have 1+ years of experience working with computer software systems and other office equipment. Dispatch experience is preferred but not required. Customer service experience is preferred but not required. Job Knowledge: Working knowledge of the electrical system layout, including service areas and key infrastructure. Familiarity with emergency response agencies and geographic locations within the service territory. Understanding of cooperative safety policies, procedures, and safe work practices. Basic knowledge of first aid and CPR procedures. Understanding of effective human relations principles when interacting with members, including professionalism, empathy, and clear communication. Knowledge of personal and facility safety procedures, including proper protocols for building security and individual safety. General proficiency in computer systems, including the ability to navigate and utilize standard software applications.   Abilities and Skills: Demonstrated ability to manage multiple tasks simultaneously, prioritize effectively, and work independently with minimal daily supervision. Strong ability to triage incoming information, events, and requests, assessing urgency and responding appropriately to ensure timely and effective resolution of critical issues. Proven ability to remain calm under pressure and make sound decisions in fast-paced or high-stress situations. Skilled in handling customer interactions, including the ability to de-escalate and professionally assist upset or irate individuals while maintaining a courteous and solution-oriented approach. Proficiency in using personal computers (PCs) and Microsoft Office Suite (e.g., Word, Excel, Outlook). Ability to develop and maintain working knowledge of key operational systems, including Map Viewer, Outage Management System (OMS), SCADA, AVL, and NISC, as well as standard office equipment. Strong ability to follow established procedures while also identifying opportunities to develop, improve, and streamline workflow processes. Physical Requirements and Working Conditions: This position requires the ability to work night shifts, as well as rotating shifts, weekends, holidays, and extended hours during outages or emergency situations. Work is primarily performed in a control room/office environment, requiring prolonged periods of sitting, monitoring multiple computer screens, and using communication equipment. Must be able to maintain focus and situational awareness for extended periods, particularly during high-demand or emergency conditions. Requires frequent use of computer keyboards, monitors, telephones, and radio communication systems. Ability to hear and clearly communicate in person, via telephone, and over radio systems in a fast-paced environment. Must have the ability to process and respond to multiple sources of information simultaneously, including alarms, phone calls, radio traffic, and system alerts. Occasional lifting of up to 50 pounds may be required. Ability to remain calm, focused, and effective under stressful or emergency conditions, including during power outages, severe weather, or system disruptions. May require extended periods of work during emergency restoration efforts, including mandatory overtime. Must be able to move within the office environment, including walking, standing, bending, or reaching as needed to perform job duties. Work Location: In person   Equal Opportunity Employer Clark Energy Cooperative is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws. Clark Energy Cooperative is also committed to providing reasonable accommodations to qualified individuals with disabilities and to employees with sincerely held religious beliefs, in accordance with applicable laws. Applicants who require an accommodation during the application or interview process should contact the Human Resources Department. Tue, 19 May 2026 08:53:45 -0400 https://alumnijobs.cofc.edu/jobs/rss/22240979/first-class-lineman https://alumnijobs.cofc.edu/jobs/rss/22240979/first-class-lineman Winchester, Kentucky, About Clark Energy Cooperative   Clark Energy Cooperative is a not-for-profit electric utility serving more than 27,000 members across east-central Kentucky. Established in 1938 and owned by the members it serves, Clark Energy is committed to providing safe, reliable, and affordable electricity to homes, farms, and businesses. With approximately 60 employees across three locations, our team takes pride in delivering excellent customer service and supporting the communities where we live and work. OBJECTIVE The position of First Class Lineman was created to provide construction and maintenance of distribution lines in order to ensure reliable service to the cooperative membership. RESPONSIBILITIES AND AUTHORITIES   Assumes and has responsibility for results from the activities in the following functional areas: Installs and connects overhead and underground transformers, OCR’s and other related equipment under supervision of the Operations Foreman. Answer trouble calls when needed and perform on call duty when requested by the Operations Superintendent. Dig pole and anchor holes, set anchors, frame and set poles according to REA specifications. Attach materials, string conductors and install new services. Participates in the safe loading, unloading, and handling of poles and materials in accordance with company procedures. Drive and operate digger-derrick, aerial bucket and other related equipment. Installs poles, anchors, and transformers by hand. Change out pole structures and material for purpose of right-of-way, line clearance and defective materials. Performs emergency maintenance and repairs on overhead and underground lines, breakers, services, regulators and transformers. Keeps constantly informed as to the direction of line feeds and procedures to be taken for energizing and de-energizing lines. Completes meter tickets and time sheets. Performs gloving of energized secondary off pole and hot stick work and gloving of energized conductor out of aerial bucket device. Performs all phases of URD installation and terminations. Inspect and ensure cooperative vehicles are properly serviced, maintained, and kept in good operating condition, and that assigned tools and equipment are used correctly and maintained in safe, working order. Reads and determines what staking sheets call for and keeps familiarized with all pole assemblies. Performs and inspects assigned construction work to ensure it meets RUS specifications. Receives clearance to energize or de-energize lines and complies with all safety precautions when opening or closing lines. Is knowledgeable on RUS specifications, National Electric Safety Code and OHSA rules in compliance with line construction. Successfully completes all assigned, required, and recurring training within established timeframes. Provides guidance and on-the-job instruction to apprentice linemen. Performs inspections of the Cooperative’s distribution lines and remains alert to identify, report, and address any unsafe conditions. Performs trimming and cutting of rights-of-ways. Installs and changes meters as required. Must maintain a CDL license and comply with all applicable DOT regulations. Attends and participates in all required meetings. Ensures full compliance with all safety protocols and procedures and remains knowledgeable of all applicable safety standards. Out-of-region travel, including overnight travel, may be required. Performs other duties as assigned. REPORTING RELATIONSHIPS Reports to: Operations Foreman Assists in training of apprentice linemen OTHER RELATIONSHIPS   INTERNAL Engineers: Receive instructions, job specifications, and work assignments, and provide feedback or updates as needed to ensure accurate and efficient job completion. Other Employees: Collaborate with coworkers to maintain positive working relationships, support effective communication, and promote a safe, respectful, and productive work environment. EXTERNAL Members: Provide accurate and timely information about the Cooperative, respond to questions or concerns, and ensure courteous and professional service at all times. General Public: Represent the Cooperative positively, maintain good relationships, and promote a professional and courteous image in all interactions. POSITION SPECIFICATIONS & REQUIREMENTS   Education, Training, & Certifications: High school diploma, GED, or equivalent required. Courses in basic wiring and first aid required. Must have and maintain a CDL. Experience: Four years of progressively responsible utility experience, demonstrating increasing skill, knowledge, and responsibility in utility operations. Job Knowledge: Must have a thorough understanding of the National Electrical Safety Code (NESC), National Electrical Code (NEC), and RUS specifications, as well as all pertinent cooperative policies and procedures. They must be knowledgeable in the safe operation of all equipment, the Cooperative’s mapping system, and basic electrical wiring. In addition, they should be able to effectively address problems and interact professionally with members, while maintaining compliance with OSHA regulations and other safety standards. Abilities and Skills: Must be able to perform all duties of the position, including accurate reporting and safe operation of equipment. Must possess knowledge of first aid and CPR and have the physical ability to climb and work at heights safely. Additionally, they should demonstrate strong problem-solving skills, attention to detail, and the ability to work effectively under varying conditions. Working Conditions: Ability to be on call as specified and work overtime when necessary. Work is performed outdoors in all weather conditions, including extreme heat, cold, rain, or snow. The position may involve exposure to hazardous conditions, high-voltage equipment, and physically demanding tasks, requiring the use of personal protective equipment and strict adherence to safety protocols. Overnight travel may be required on an as needed basis. Physical Requirements: The position requires the ability to perform physically demanding work, including lifting, carrying, and handling materials and equipment weighing up to 100 pounds. The employee must be able to climb poles, towers, and ladders safely, and work at heights for extended periods. The role involves frequent bending, stooping, kneeling, crawling, and reaching, as well as walking over uneven terrain. The employee must have sufficient strength, stamina, and coordination to operate hand and power tools, operate vehicles and equipment, and respond quickly to emergency situations. The position may require working in all weather conditions, including extreme heat, cold, rain, and snow. Equal Opportunity Employer Clark Energy Cooperative is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws. Clark Energy Cooperative is also committed to providing reasonable accommodations to qualified individuals with disabilities and to employees with sincerely held religious beliefs, in accordance with applicable laws. Applicants who require an accommodation during the application or interview process should contact the Human Resources Department. Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Work Location: In person Thu, 30 Apr 2026 10:46:41 -0400