https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Tue, 28 Apr 2026 12:44:00 Z https://alumnijobs.cofc.edu/jobs/rss/22227913/specialist-student-central https://alumnijobs.cofc.edu/jobs/rss/22227913/specialist-student-central Essex, MD, This position will serve as the in-person service point for students, providing comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. This role focuses on delivering exceptional customer service and creating a seamless experience for students navigating essential and other college-related services. This position works with prospective, admitted, and current students to provide detailed information about and help with all student services processes from admission through enrollment and applying for graduation, ensuring a seamless and customer-service-oriented experience. Associate's degree or 60 transferable college credits with two (2) years of experience, or a high school diploma with four (4) years of experience working with students or customers in a service-oriented environment. Experience in higher education settings such as one-stop centers, enrollment services, admissions, financial aid, registrar's office, or bursar/student accounts preferred. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students. Familiarity with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive) preferred. Strong technical aptitude with the ability to navigate multiple digital platforms, interpret data, and troubleshoot common system issues. Bachelor's degree preferred. Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale .   For Best Consideration Please Apply By: May 8, 2026 . Serve as the primary point of service for students, utilizing in-depth knowledge of admissions, bursars, registrar, and financial aid to provide accurate information and support.  Assist prospective students with their admission application and resolving questions related to admissions, and their journey with CCBC. Guide new admits through the enrollment process. Triage student questions to ensure advising appointments are only scheduled when necessary, utilizing an appointment system such as SARS Anywhere, Element451 CRM, or another queuing system. [ Resolve questions quickly when possible and assign the appropriate advisor for appointments when needed. Ensure students are connected with their assigned academic advisor and schedule follow-up appointments as necessary. Ensure student's records are accurate within Banner SIS and Element 451 CRM and assisting them with updating their records as needed. Checking students in for their appointments with other services in on campus. Utilize the student information system, Banner, to analyze and clarify student accounts, financial aid packages, and payment options, ensuring students receive clear and actionable information to complete their financial aid processes and accept awards. Educate students about the benefits and requirements for federal and state financial aid and helping them apply for aid via the FAFSA. Utilize Banner SIS for student registration by assisting students with course selection, registration processes, and ensuring accurate enrollment data. Use Banner Xtender to scan, index, and manage student records, ensuring all documents are properly filed and easily accessible for future reference, while maintaining data integrity and confidentiality. Solving problems that the student has related to enrollment, payment, retention, and graduation processes. Navigate confidential student information across multiple systems, ensuring compliance with relevant regulations and privacy standards.  Collaborate effectively with colleagues in Instruction, Student & Academic Affairs, Student Finance, and Enrollment Services, facilitating smooth interactions between students and other departments to enhance service delivery. Document interactions with students accurately and thoroughly in Element451 CRM, tracking and maintaining records of inquiries, responses, and any follow-up actions taken. Escalate queries and concerns as necessary to ensure timely resolution and effective support for students. Participate in software, process, and skill training and professional development. This includes, but is not limited to local, state, and federal compliance regulations. Attend, and occasionally lead, job specific workshops, conferences, trainings, and other professional development opportunities. Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/22227912/virtual-services-representative-call-center https://alumnijobs.cofc.edu/jobs/rss/22227912/virtual-services-representative-call-center Catonsville, MD, The purpose of this class is to provide friendly, courteous, and patient frontline call center chat and text services including support to students and the college community. Provides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. This role focuses on delivering exceptional customer service and creating a seamless experience for students navigating essential and other college-related services. This position works with prospective, admitted, and current students to provide detailed information about and help with all student services processes from admission through enrollment and applying for graduation, ensuring a seamless and customer-service-oriented experience. Associates degree or 60 transferable college credits with two (2) years of experience, or High School diploma/GED with four (4) years of experience working with students or customers in a service-oriented environment. At least three (3) years of call center experience. This call center experience must include managing a high volume of inbound and outbound calls. Must be able to understand and respond to inquiries promptly with friendly, courteous and patient communication understandable to all callers. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students. Familiarity with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive) preferred. Strong technical aptitude with the ability to navigate multiple digital platforms, interpret data, and troubleshoot common system issues. Bachelor's degree preferred. Bilingual skills preferred. Work Hours: 9 am - 5 pm Monday - Thursday      8:30 am - 4:30 pm Friday  and one weekday every other week 11 am - 7 pm. Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale .   For Best Consideration Please Apply By: May 8, 2026 When speaking with students, faculty, staff, business partners and referring agencies/organizations, by phone, in person or email, the enrollment specialist must: Assist and provide information, daily to students, faculty, administrators and the college community by email, and primarily on the telephone.   Provide day to day processing of enrollment related paperwork. Resolve and troubleshoot problems in daily processing of service requests related to areas including enrollment, course selection and refunds. Process, prepare and validate student documents relating to all aspects of the enrollment process. Process mail and handle inquiries from internal and external sources to facilitate efficient office operations. Audit and/or verify student records.  Research and resolve discrepancies.  Facilitation of efficient process and data management of student enrollment records.  Serve as essential staff for the College Community to ensure business continuity.  Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/22146466/database-administrator-part-time https://alumnijobs.cofc.edu/jobs/rss/22146466/database-administrator-part-time Catonsville, MD, The purpose of this class is to provide on-going support and maintenance for enterprise systems and databases.  This class performs database software development, system and database patching, and database administrative duties.Bachelor's degree and two years of programming related experience. Master's degree preferred. 1. This position is for Oracle DBAs 2. This is an in-person role at the Catonsville campus. There is no remote or work from home option. Best Consideration please apply by April 30th, 2026 Design, program, test, implement, and document modifications to existing systems in order to enhance processing efficiencies or a required change. Investigate and resolve application system problems reported by system users. Analyze and develop system specifications and procedures for modifications to existing computer systems (developed in-house or third party packages), in support of user requests. Apply updates to third-party software products. Identify, evaluate, recommend, and implement new products and technologies. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/22035337/assistant-director-of-payroll https://alumnijobs.cofc.edu/jobs/rss/22035337/assistant-director-of-payroll Dundalk, MD, The purpose of this class is to assist the Director  of  Payroll in the oversight  of  the  College's  Payroll Department and to act as the liaison between the Payroll Department, Accounting Department, Human Resources Department and external agencies in all salary  and  fringe benefit related issues. Bachelor's degree and four years of experience, including at least two years of continuous staff supervision or management. Knowledge of current federal and state laws and regulations related to employee wages and benefits is required, as is proficiency in Microsoft applications and payroll financial systems. The Certified Payroll Professional (CPP) designation is preferred. Current CCBC employees completing a bachelor's degree within the next year may be considered. Manage and supervise employees of the assigned college division or function. Plan, coordinate, and implement projects, programs and/or initiatives. Serve as liaison between college departments, vendors, government agencies and/or other external organizations. Responsible for the development and maintenance of departmental records and reports. Assist with the development and administration of departmental policies and procedures. Establish, maintain and supervise the payroll financial systems to safeguard and properly maintain the integrity of payroll for the college. Assist the Information Technology department in developing ad hoc payroll reports to effectively audit payroll output to contribute to successful payroll processing. Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/21995757/programmer-i-database-and-programmer-ii-database https://alumnijobs.cofc.edu/jobs/rss/21995757/programmer-i-database-and-programmer-ii-database Catonsville, MD, CCBC employs programmers across a wide range of application development and systems support areas. We are currently seeking a Programmer with a particular focus on database administration within our Ellucian Banner and Oracle environments. This role supports database maintenance, Banner administrative processes, SQL and PL/SQL development, and collaboration with database administrators to ensure data integrity, system performance, and reliable enterprise operations. Candidates with experience or interest in database administration or database-driven application support are especially encouraged to apply. Please note that there might be occasional off-hours support required to support the enterprise applications. CCBC has two levels of Programmer roles, each with increasing responsibilities and minimum requirements. The specific minimum requirements and responsibilities of the positions are detailed below. The pay ranges for each position are listed above.   Programmer I ($63,988-$105,763) is an entry-level position supports the development, maintenance, and operation of enterprise applications. The role focuses on learning software development life cycles, coding, testing, and documentation under supervision. The position requires collaborating with other Programming staff on projects. Programmer II  ($71,209-$117,400)   involves maintaining enterprise applications and supporting development from business requirement review through implementation. The position requires independent work on projects. Programmer I  Associate's degree in information technology and a minimum of two years of information technology experience or a bachelor's degree in information technology. The candidate must have completed coursework in key web, programming and other technologies including SQL, HTML5, CSS, JavaScript, Java , and Jouery. They must also have exposure to web server environments such as Apache, Tomcat, and IIS. Strong communication and problem-solving skills are essential to effectively collaborate with team members and address technical challenges. Certifications are encouraged but not required for entry-level new hires. Certifications, listed in the College's Programmer Certification Matrix, will be required for promotional opportunities, within the Programmer classification series. The College's Programmer Certification Matrix is subject to change annually. Programmer II  Bachelor's degree in information technology and a minimum of four (4) years of information technology experience in supporting enterprise-level administrative systems. Passing score on programming assessment required job specific languages such as Java, JavaScript, Linux Shell Scripting, TSQL, PL/SQL. Placement on the Programmer II level requires completion of at least one technical certification identified as appropriate for the Programmer II level in the College's Programmer Certification Matrix including Linux Professional Institute, Tomcat Server Professional, IIS 10 Fundamentals with Powershell and GUI 1 Udemy, Advance Oracle, Oracle Database SQL, Microsoft Certified: Power BI Data Analyst Associate, Microsoft Certified: Azure Database Administrator Associate, Visual Basic Guide, and Visual Studia IDE Documentation. Certifications must be relevant to the technical and functional responsibilities of the role. All employees must ensure their certificates remain current.  Completion of a higher-level certification may be accepted in lieu of a lower-level certification when it aligns with the position's duties and scope. The College's Programmer Certification Matrix is subject to change annually. Mandatory Banner Module Training is required for all new hires regardless of placement level.  All new hires must complete the assigned Banner module curriculum and assessment within six months of their start date. Successful completion is required for continued employment and is a condition of hire.  Promotion and placement within the Programmer career ladder are guided by the College's most current Programmer Certification Matrix. This matrix outlines recognized certifications and relevant experience benchmarks that support advancement through the Programmer I, Programmer II, Programmer-Analyst I, and Programmer-Analyst II roles. Candidates are encouraged to pursue certifications aligned with their current role and career goals. Certification status will be considered in hiring, promotion, and professional development decisions. Programmer I Assist in Application Development: Support the development and modification of application programs by writing, testing, and debugging code under guidance from senior developers. Support Application Lifecycle Activities: Contribute to the implementation, enhancement, integration, and routine maintenance of enterprise applications, ensuring stability and performance. Apply Programming and Database Skills: Use scripting, programming, and database query languages (e.g., SQL, HTML, JavaScript) to produce efficient and maintainable code. Document Technical Workflows: Create and maintain technical documentation including process flows, data flow diagrams, and system specifications to support ongoing development and knowledge sharing.                                                                                                                 Programmer II Develop, test, and maintain application programs using SQL, PL/SQL, T-SQL, and Shell scripting to support enterprise administrative systems. Analyze functional and technical requirements to design and implement scalable, maintainable solutions aligned with institutional goals. Collaborate with cross-functional teams including database administrators, system engineers, and network engineers to ensure optimal performance and integration of enterprise applications. Conduct detailed configuration and debugging of applications, resolving issues to maintain system reliability and user satisfaction. Create and maintain technical documentation including process flows, data models, and system specifications to support development and operational continuity. Participate in business process reviews and contribute to the enhancement and automation of workflows across administrative domains. Provide Tier II support for enterprise systems, addressing escalated issues and coordinating with IT support teams to ensure timely resolution. Mentor entry-level programmers by offering guidance on technical tasks and promoting adherence to development standards and best practices. Contribute to the implementation and enforcement of coding standards, documentation protocols, and quality assurance procedures within the development team. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/21989736/dean-student-development https://alumnijobs.cofc.edu/jobs/rss/21989736/dean-student-development Essex, MD, Under the direction of the Assistant Vice President for Student Affairs, the Dean of Student  Development provides strategic, operational, and assessment leadership for an integrated portfolio of student success services that advance equitable persistence, retention, and completion. The role oversees academic and career advising, testing and assessment, tutoring, retention and transition services, TRIO Student Support Services, student accessibility services, and other success initiatives. The Dean leads cross-functional collaboration to create a seamless, student-centered experience aligned with institutional goals and accreditation standards, using data and technology to drive continuous improvement across a multi-campus environment. Master's degree from an accredited institution. A doctoral degree is preferred. A minimum of eight (8) years of leadership experience with supervisory responsibilities at the director level or higher within student services areas in higher education is required; prior experience in a multi-campus community college is preferred. Experience and proficiency in utilizing data and technology, such as CRM systems, early alert systems, and degree planning tools, to analyze and improve student outcomes is required. Experience in budget oversight and driving strategic priorities is required .  Demonstrated knowledge of FERPA, ADA/Section 504 accessibility obligations, and accreditation standards pertinent to student services. For best consideration, please apply by February 10, 2026. Provide leadership for the operations of student development units, including recruitment, supervision, evaluation, and professional development of staff. Establish and manage multiple priorities and projects in a complex, fast-paced environment while ensuring outstanding service across the student enrollment lifecycle. Implement, monitor, and assess services using evidence-based practices; use assessment findings to create, pilot, and scale interventions that address identified needs. Partner with administrators, faculty, students, and external stakeholders to design and sustain cross-departmental integrated processes that deliver a seamless, student-success experience. Develop data collection, analysis, and reporting systems that demonstrate outcomes and inform strategic resource allocation. Ensure effective administration of personnel, space, finances, and other resources within scope; approve expenditures and monitor budgets. Hold team members accountable for high performance and engagement through clear expectations, regular feedback, and performance evaluations. Review reports, evaluate program performance, and recommend improvements in services, processes, and policies. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/21874182/specialist-iii-student-financial-services https://alumnijobs.cofc.edu/jobs/rss/21874182/specialist-iii-student-financial-services Essex, MD, The position assists with the efficient operation of the Student Financial Services office, in collaboration with Business Services and Planning, Research, & Evaluation offices, to utilize data analytics on student account balances to improve communications and outreach about student balances by providing accurate analysis of student accounts through interaction with students and the college community. High School diploma/GED and 4 years full-time customer service and/or student account management experience or Associate degree and two (2) years of similar experience required. Must have proven excellent customer service skills and experience in a business working environment with customers using phone, email and in person communications. Must have experience using Microsoft Office applications and utilize Excel and PowerBI at the intermediate level to facilitate reporting and outreach. Must complete and pass Microsoft testing modules which includes Word and Excel. Candidates with proof of current Microsoft Office Expert Specialist Certification do not need to test.  Experience working in Higher Education and student record keeping systems preferred Must be able to work overtime, some weekends, during peak periods and fill in for absences as needed. May have a regular work schedule which differs from a typical Monday through Friday, 8:30 - 4:30 schedule. Driver's License required. Must be able to travel between campuses. For Best Consideration Apply by December 22, 2025 When speaking with students, faculty, staff, business partners and referring agencies/organizations, by phone, in person or email, the Student Specialist III, Student Account Outreach position  must:  1.  Monitor and update Banner, PowerBI and Excel reports.  2. Utilize data analytics and PowerBI dashboards to address routine student/parent inquiries regarding student balances, financial aid, and tuition & fee billing.   3. Facilitate outreach and call campaigns, maintain student finance calendars, and schedule appointments with students both virtually and in person.   4. Demonstrate consistent courtesy, tact, professionalism, and possess strong customer service skills when communicating with students and college constituents.   5. Share knowledge of state and federal regulations and communicate with students utilizing Banner and customer relationships management system on balances due, pay plan options, scholarships, and other financial aid opportunities.   6. Serve as point of contact over the phone for peer departments, and in person and online through customer relationship management system for students and parents.   7. Coordinate information flow and knowledge sharing across departments that help staff make informed decisions and increase levels of customer service.   8. Utilize intermediate Microsoft Excel skills and PowerBI platform to assist with managing student accounts.   Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/21850814/virtual-service-representative-call-center-on-site-part-time https://alumnijobs.cofc.edu/jobs/rss/21850814/virtual-service-representative-call-center-on-site-part-time Catonsville, MD, The purpose of this class is to provide friendly, courteous, and patient frontline call center chat and text services including support to students and the college community. Provides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. This role focuses on delivering exceptional customer service and creating a seamless experience for students navigating essential and other college-related services. This position works with prospective, admitted, and current students to provide detailed information about and help with all student services processes from admission through enrollment and applying for graduation, ensuring a seamless and customer-service-oriented experience. Associates degree or 60 transferable college credits with two (2) years of experience, or High School diploma/GED with four (4) years of experience working with students or customers in a service-oriented environment. At least three (3) years of call center experience. This call center experience must include managing a high volume of inbound and outbound calls. Must be able to understand and respond to inquiries promptly with friendly, courteous and patient communication understandable to all callers. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students. Familiarity with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive) preferred. Strong technical aptitude with the ability to navigate multiple digital platforms, interpret data, and troubleshoot common system issues. Bachelor's degree preferred. Bilingual skills preferred. When speaking with students, faculty, staff, business partners and referring agencies/organizations, by phone, in person or email, the enrollment specialist must: Assist and provide information, daily to students, faculty, administrators and the college community by email, and primarily on the telephone.   Provide day to day processing of enrollment related paperwork. Resolve and troubleshoot problems in daily processing of service requests related to areas including enrollment, course selection and refunds. Process, prepare and validate student documents relating to all aspects of the enrollment process. Process mail and handle inquiries from internal and external sources to facilitate efficient office operations. Audit and/or verify student records.  Research and resolve discrepancies.  Facilitation of efficient process and data management of student enrollment records.  Serve as essential staff for the College Community to ensure business continuity.  Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. Mon, 27 Apr 2026 00:31:46 -0400 https://alumnijobs.cofc.edu/jobs/rss/21795416/accounting-adjunct-faculty https://alumnijobs.cofc.edu/jobs/rss/21795416/accounting-adjunct-faculty Location indicated in Job Description, CCBC is the college of choice for over 50,000 students and 200 businesses each year ? all with unique goals, strengths and requirements. By offering a holistic learning environment that is both accepting and challenging, we meet students where they are and take them where they want to go.   We offer the region's most expansive selection of degree, certificate and workplace certification programs at 3 campuses plus 3 convenient CCBC centers along with off-site community locations. Adjunct accounting faculty are needed to teach day and evening classes at the Community College of Baltimore County. Adjunct faculty will be expected to prepare and deliver instruction, cooperate with College support staff by timely submission of materials as required and coordinate activities with the Department Chair or coordinator. Adjunct faculty are selected based on the needs of the program and subject matter expertise of the applicant. Adjunct faculty are required to attend department meetings, participate in professional development and be available to students outside of class.  Pay Level: $1085 per credit hour Campus Location(s): Essex, Catonsville & Owings Mills An earned master's degree in accounting or a master's degree in business with at least 18 graduate credits in accounting. Active CPA (Certified Public Accountant) license and two years of professional experience in the accounting field are preferred. Two years of teaching experience at the college level is preferred. Mon, 27 Apr 2026 00:31:46 -0400