https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Tue, 28 Apr 2026 03:33:22 Z https://alumnijobs.cofc.edu/jobs/rss/22208707/member-services-concierge https://alumnijobs.cofc.edu/jobs/rss/22208707/member-services-concierge Remote, The Member Services Concierge serves as the primary frontline support resource for members and prospective members. This role delivers timely, accurate, and friendly assistance related to membership, renewals, account access, and event registration. The position also provides light administrative and logistical support for leadership committees as needed. ESSENTIAL RESPONSIBILITIES Member Communications, Email Inbox, Membership Dues & Registration Support Monitor and respond to member inquiries via email, phone, and Microsoft Teams provide timely, accurate, and friendly service. Manage the membership@nirsa.org and nirsa@nirsa.org inboxes.   Serve as the first point of contact for questions related to membership, renewals, benefits, and account access; independently resolve issues when possible and coordinate with staff for items requiring escalation. Support event registration by assisting members with navigating the registration system, processing payments, locating confirmations and invoices, and troubleshooting common challenges. Partner with Data & Accounting Manager to assist with event registration tasks as needed. Document all member interactions in the association management system (iMIS). Develop and maintain proficiency in iMIS, including data entry, account updates, and basic troubleshooting. Identify common questions and recurring issues; recommend improvements to workflows, email templates, FAQs, and training materials to enhance the member experience. Additional Responsibilities Participate in team meetings and training to remain current on membership policies, systems, and events. Some travel 1-2 times per year may be required.  MINIMUM QUALIFICATIONS AND EXPERIENCE Required: High school diploma or GED or 2-3 years of experience in association operations, customer service, or administrative support in a member-centric association. Strong customer service orientation. Delivers warm, friendly, and patient customer service while representing the organization professionally and building rapport quickly. Communicates clearly across email, phone, and Teams, translating technical issues into simple, member friendly language. Stays highly organized by managing multiple inboxes, tracking inquiries, and documenting details accurately. Solves common membership and registration issues independently and uses sound judgment about when to escalate. Learns systems quickly, navigates AMS tools confidently, and adapts easily to new processes or software updates. Remains calm under pressure, prioritizes effectively during high inquiry volume, and consistently contributes a positive, member-centric experience. Works effectively in a fully remote environment by staying connected, communicating proactively, and participating actively with the team. High attention to detail and accuracy regarding transactions and documentation. Highly collaborative and team-oriented personality. Excellent communication skills, both written and oral. Ability to establish and maintain effective working relationships with staff and members in a remote environment. Strong general computer skills, including competence with MS Word, Excel and Teams. Preferred: Associates degree in communications, psychology, or similar fields beneficial to nonprofit membership management, and/or certification(s) in customer service, nonprofit management, or similar. CRM / AMS software proficiency, preferably iMIS   PHYSICAL DEMANDS & REQUIREMENTS   The position requires prolonged sitting or remaining in a stationary position, occasional movement such as retrieving files and navigating a home office setup, visual acuity for screens and documents, frequent and prolonged use of a computer keyboard and mouse to perform data analysis and communication tasks, and ability to effectively communicate with team members via written and oral means, including phone and video conferencing products. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.  Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. 25 hours per week minimum with occasional 1-4 additional hours per week at peak times. 401K plan. Fri, 17 Apr 2026 22:02:13 -0400 https://alumnijobs.cofc.edu/jobs/rss/22171893/accounting-manager https://alumnijobs.cofc.edu/jobs/rss/22171893/accounting-manager Remote 100% in the USA, This is a fully remote, work from home position. We are a 75 year old leading organization in campus recreation. This position requires an individual who is highly proactive, is meticulously detail-oriented, has an analytical mindset, and someone who is a consummate teammate, willing to go the extra-mile. Duties and deadlines will ebb and flow throughout the year and the successful applicant will need to be highly flexible in both hours and tasks to help meet organizational goals, and willing to take on challenges that might be new to them.  We have a small accounting department that supports four (4) separate organizations with varied direct and supportive duties. The Accounting Manager provides crucial support to the Senior Director of Finance and Administration (SDFA) in managing those companies' accounting, financial, and some member operations. They ensure the accuracy and integrity of financial information, oversee daily accounting processes, and contribute to financial planning reporting, and budgeting. The Accounting Manager is responsible for verifying and processing all financial transactions, analyzing financial information, and reconciling income statement and balance sheet accounts monthly. The Accounting Manager also provides support to all department managers and leadership on an as needed basis to facilitate the strategic mission of all departments within NIRSA’s entities. ESSENTIAL DUTIES AND RESPONSIBILITIES Accounting and Finance Functions (90%) General Responsible for managing and overseeing NIRSA’s accounting functions to ensure proper fiscal management, timely and accurate reports, and financial analysis for the organization. Assists SDFA in assessing organizational health (budget comparisons, trends in revenue and expense, budget variances) based on financial statements. Responsible for managing the annual external accounting audit/review process and conducting internal selective periodic audits. Responsible for monitoring cash and investment balances and recommending cash management options (i.e., bank transfers, etc.) to the SDFA to adequately fund operations. Works with SDFA to maintain accounting controls by preparing and recommending policies and procedures; enforces accounting policies and procedures with NIRSA staff. Maintains member confidence and protects organization by keeping financial and personnel information confidential. Financial Statement Preparation: Responsible for ensuring accurate and timely daily Income Statement, Balance Sheet, cash transaction, and batch processing entries. Prepares monthly/quarterly financial statements (balance sheet, profit and loss statements, and other reports) that are free from coding errors (e.g., expense classification, deferred revenue reconciliation, prepaid reconciliation) that accurately summarize current and/or projected NIRSA, NIRSA Foundation, NIRSA Services Corporation, and NIRSA Sports Network’s financial positions. Assists the SDFA in the preparation of committee and Board financial packets. Reconcile G/L accounts and correct errors by collecting and analyzing account information. Manages A/P, A/R, recurring JE’s and prepares payments by verifying documentation and requesting disbursements. Responsible for managing the timely and accurate monthly closing process. The general deadline for books to be closed is the 15 th of each month. Performs bank account reconciliations and resolves outstanding transactions in a timely manner. Works with SDFA and auditors regarding complex or unusual financial transaction resolution and coding. Budget Related: Assists SDFA with the annual budgeting process. Provides direction and guidance to budget managers regarding accounting and budgeting policies, regulations, and procedures. Accurately uploads budgets into the accounting system. Leads the monthly budget variance analysis, forecasting, and financial reporting process (with department manager collaboration). Payroll: Process monthly payroll in ADP. Ensures staff timecards are accurate with regard to holiday and PTO pay. May be required to calculate/ validate hours for Oregon staff for work comp requirements. Review changes made by HR to ensure accuracy with documentation. Create payroll related general ledger entries in Intacct. Calculate payroll allocation by job duties in Excel and upload to Intacct. Verify and submit 401K withholdings. Work with HR and ADP to ensure new federal laws are being reported correctly, such as overtime tax rules. Manage Company Financial and Member Information Systems (10%) Manage Intacct, Umpqua Integrated Payments, Visa Spend Clarity, ADP) systems and troubleshoot issues in a timely manner. Assist with iMIS member database functionality and improvements. Stay current with system updates. Audit systems for accuracy. Manage user access to systems. Add/delete users as needed. Work with software vendors to create efficiencies. Establish, modify, document, and coordinate implementation of accounting and accounting control procedures Conduct periodic training of staff in Intacct, Umpqua, Visa Spend, ADP, and iMIS. These can be formal or lunch-and-Learn formats. Train and assist staff with implementing accounting policies and G/L coding. This position will also maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. This position currently has no direct supervisory responsibilities but positively influences and supports team members reporting to the SDFA. May perform other duties as assigned. REQUIRED: Bachelor's degree in accounting 5 years of direct hands-on accounting experience General understanding of GAAP and 3 years' experience with advanced accounting principles such as deferred revenue, prepaid expenses, recurring and reversing entries, etc. 3 years in-depth, hands-on experience with accounting software such as Sage Intacct (preferred), Blackbaud, Great Plains Dynamics, QBO. Excellent communication skills, both written and oral Extremely proactive approach to tasks. Seeks guidance as appropriate but “runs with the ball to the end zone”. Ability to take raw data, analyze it, and present summary reports, assumptions, and suggestions in a clear and concise fashion that enlightens and informs audiences. Ability to establish and maintain effective working relationships with staff and members in a remote environment Able to work in a team environment and produce results in conjunction with fellow team members Flexible and adaptable leadership style that works well in a highly collaborative team environment. Working knowledge of financial principles, budgeting, and financial analysis Advanced working knowledge of financial and other compliance issues Strong computer skills, including competence with MS Word, Excel and Teams. Preferred: CPA, CMA, or similar accounting or finance certifications. 3+ years of nonprofit accounting experience with a background in complex budget preparation. 2 years Member Association organization experience 2 years of project management experience 2 years managing staff Experience with member databases such as iMIS. 401K: 3% Safe Harbor, 7% profit sharing. 12 hours PTO per month to start. Many holidays plus office closed at year end. Full medical/dental/vision and other benefits. Employees covered 85%, Dependents covered 80%. Tue, 07 Apr 2026 20:37:37 -0400