https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Wed, 17 Jun 2026 03:24:22 Z https://alumnijobs.cofc.edu/jobs/rss/22326854/administrative-assistant-hr https://alumnijobs.cofc.edu/jobs/rss/22326854/administrative-assistant-hr Sumterville, Florida, General Purpose of Job   This position provides administrative support to the human resources staff performing a variety of administrative duties relating to daily Human Resources operations. Job Specific Competencies Communication and Interpersonal Skills: P ossess strong business communication skills, both written and verbal, with the ability to accurately prepare office correspondence, reports, manuals, and training materials or presentations. Additionally, they should demonstrate excellent customer service orientation and interpersonal skills, enabling effective interaction with managers, employees, and the public, while exercising sound judgment, discretion, and reasoning in making independent decisions appropriate to their role. Administrative and Technical Skills: Strong understanding of administrative procedures, records management systems, form design principles, and general business terminology. Well-versed in modern office practices, with the ability to analyze data, prepare detailed reports, maintain organized filing systems, and support human resources functions in line with established policies and procedures. Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook is essential. Knowledge of document imaging, office automation, and records management. Capability of learning and utilizing HRIS and other relevant software systems. A high level of discretion and ability to maintain confidentiality, as is the ability to remain calm and effective under pressure. Strong active listening, verbal, and written communication skills are essential, including proper grammar usage and the ability to produce accurate correspondence, reports, and presentations. Must demonstrate effective planning, organization and attention to detail, with the ability to meet deadlines and work both independently and collaboratively. Language Skills: English is the primary business language. Second language in Spanish is desirable.     Verification The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s).   Essential Duties and Responsibilities This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the cooperative.    Administrative Duties: Perform an array of administrative duties acting on own initiative; organize and maintain electronic files and calendars; scan and store documents; prepare reports, presentations, and other written materials as directed. Perform a wide variety of clerical, administrative, and office support duties in support of the Human Resources unit. Serve as back-up to the Executive Administrative Assistant to provide administrative support to the Vice President of Human Resources and Corporate Services as needed.   Human Resources Support: Provide support with human resources records, electronic and/or hard copy files in compliance with applicable federal and state legal requirements. Prepare files in accordance with record retention guidelines for archive, i.e., recruitment, terminated files, etc.; maintain accurate archive document and storage inventory register. Assist with forms maintenance in SharePoint and any HR Document Library, Intranet/HR communications, etc., as directed.     Emergency Response: Assist during emergency response/service restoration activities as directed. Minimum Required Qualifications and Competencies The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.   Education Minimum: High school diploma or GED Preferred: Two (2) year associate degree in finance, accounting, or human resources     Experience Minimum: Three (3) years of administrative support experience Preferred experience in human resources environment and customer service Preferred experience within an electric utility or related industry.   Other Requirements Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephone. Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations. Normal work hours will be eight (8) hours Monday through Friday, between 8:00 am to 5:00 pm. Successful completion of pre-employment background check, physical and drug screen. Thu, 04 Jun 2026 11:47:50 -0400 https://alumnijobs.cofc.edu/jobs/rss/22326805/controller https://alumnijobs.cofc.edu/jobs/rss/22326805/controller Sumterville, Florida, General Purpose of Job    This position is responsible for providing financial expertise and advice to senior executives to help align organizational performance with current and future financial needs.  This position directs the finance and general accounting operations of the Cooperative and provides an accurate accounting for all financial transactions and establishes internal controls. Oversees the monthly closeout activities, preparation of journal entries for the general ledger, preparation of property tax filings, quarterly reports and preparation of monthly and annual financial statements. Oversees the Plant Accounting team and all capital transactions, including General Plant and Leases. Reviews transactions processed through the accounts payable system; authorizes and signs cash disbursements, credit balance, and capital credit checks. Oversees the budget preparation and distribution of e-mails notifying the departments their reports are available in the budgeting software for actual versus budget comparison. Oversees, leads, and manages all FEMA and FDEM grant projects.     Minimum Required Qualifications and Competencies    The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.     Education   Minimum: Four (4) year bachelor's degree in accounting, finance, economics or business administration with an emphasis in accounting.   Preferred: Master’s degree and / or CPA or CMA in accounting, finance, economics or business administration with an emphasis in accounting.     Experience   Minimum: Ten (10) years of in a progressively responsible financial and accounting position with a minimum of five years managing the work of others.   Preferred: Experience or similar work with an electric utility or related industry.     Other Requirements   Ability to operate a variety of office equipment, including a personal computer, printers, copy machines or telephone.   Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.    Normal work hours will be eight (8) hours Monday through Friday, between 8:00 am to 5:00 pm.    Successful completion of pre-employment background check, physical and drug screen.     Core Competencies   Safety:  Implements and oversees safety programs, ensuring adherence to safety guidelines within their area of responsibility and promoting a culture of safety.   Member Commitment:  Implements initiatives to improve member satisfaction and responds proactively to member feedback.   Honesty & Integrity:  Maintains transparency and ethical behavior in all team activities, addressing any integrity issues promptly.   Work Ethic:  Encourages a strong work ethic within their area, recognizing and rewarding dedication and high performance.   Inclusive Culture:  Supports diversity and inclusivity efforts, ensuring that all team members feel valued and respected.   Accountability:  Ensures accountability within their area, monitoring performance and addressing any issues promptly.   Teamwork:  Ensures that their area works cohesively, promoting teamwork and collaboration among team members.   Job Specific Competencies   Analytical & Technical Skills:  Applies advanced knowledge of GAAP, financial and cash management, capital planning, budgeting and forecasting, plant accounting, bank investments, lines of credit, and allocation of patronage capital. Demonstrates ability to maintain accounting systems, produce financial statements, analyze variances, perform capital purchase calculations, and support annual budget and audit processes. Learns corporate accounting and customer information systems efficiently.   Communication Skills:  Uses strong interpersonal, written, verbal, and presentation skills to interact effectively with government agencies, management, employees, vendors, subcontractors, and others. Prepares reports, correspondence, procedures, and training materials with clarity and professionalism.   Confidentiality & Professionalism:  Maintains confidentiality and manages stress effectively in a dynamic environment. Handles multiple priorities calmly and consistently.   Decision-Making & Leadership:  Applies strong leadership, analytical, and process-management abilities. Demonstrates organizational skill, prioritization, time management, detail orientation, and the ability to guide work processes effectively.   Industry Knowledge:  Applies understanding of Florida abandoned property laws and working knowledge of RUS Uniform System of Accounts, cost of service methodologies, and retail rate design.   Supervisory, Management, and Leadership Competencies   Board Focus:  Supports executive leadership in preparing materials and recommendations for Board of Trustees review and decisions.   Vision and Strategic Orientation:  Aligns departmental strategies with the organization’s long-term vision and goals.   Lead Change and Manage Risk:  Implements change initiatives and identifies potential risks, ensuring compliance and operational success.   Member Focus:  Drives member-focused initiatives within their department, ensuring alignment with organizational standards.   Results Driven:  Leads teams to achieve departmental objectives, ensuring contributions align with organizational priorities.   Analytical Thinking and Decision Making:  Applies advanced analytical skills to resolve complex departmental challenges and support decision-making.   Innovation:  Encourages the development of creative solutions to enhance operational effectiveness.   Interpersonal Communications:  Articulates departmental goals and progress clearly to teams and stakeholders, fostering understanding and engagement.   Influence Others:  Builds alignment within teams and across departments to drive initiatives forward.   Relationship and Team Building:  Develops strong intra-departmental and cross-functional relationships to promote collaboration and success.     Verification   The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s).     Essential Duties and Responsibilities   This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.   Financial Management & Analysis   Coordinate the annual budget preparation process; monitor results, analyze variances, and advise senior management on financial status.   Prepare and analyze monthly financial reports, year-end statements, and short- and long-term financial forecasts, including debt portfolio strategies and impact assessments.   Evaluate and recommend investment and financing options for short- and long-term funds, ensuring appropriate financial analysis for business decisions.   Conduct periodic cost-of-service studies for rate classes.   Prepare or coordinate special financial projects related to cash flows, financing, acquisitions, and deregulation.     Accounting Systems, Controls & Compliance   Maintain an appropriate system of accounting control, software applications, plant accounting, all capital transactions, accounts payable, and accounts receivable to ensure compliance with RUS, federal, state, and Board-approved guidelines and policies.   Ensure adequate financial and accounting systems are maintained to support business decisions and regulatory reporting requirements.   Monitor financial transaction systems to ensure correct recording, including cash disbursements and accounts payable.   Maintain a systematic filing and retention system for all cooperative records.   Coordinate the year-end financial audit.Stay current on trends, regulations, technology, and industry requirements affecting the accounting unit and the cooperative.     Regulatory & Tax Compliance   Exercise responsibility for IRS regulatory issues, ensuring Cooperative adherence to all IRS requirements.   Prepare and file local, state, and federal tax returns, including sales and use tax, gross receipts tax, and public service commission assessment fees.   Coordinate the preparation of loan applications and contracts.   Oversees, leads, and manages all FEMA and FDEM grant projects and ensures compliance.      Vendor & Payables Management   Ensure appropriate procedures are in place to verify invoice validity, authorization, and timely payment within vendor terms.   Develop and maintain strong working relationships with financial service providers.     Receivables & Non-Electric Billing Oversight   Monitor accounts receivable for all non-electric related invoices .     Physical Demands and Work Environment   The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.   While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to walk; stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.   This position has  general  sedentary office environment.  The noise level in the work environment is usually moderate.  Occasional business travel may be  required .     Thu, 04 Jun 2026 10:31:15 -0400 https://alumnijobs.cofc.edu/jobs/rss/22273251/it-support-manager https://alumnijobs.cofc.edu/jobs/rss/22273251/it-support-manager Sumterville, Florida, General Purpose of Job    This position is responsible for the strategic leadership, planning, and governance of IT support services across SECO Energy. The Manager of IT Support ensures the delivery of reliable, cost-effective, and high-quality end-user technology services while maintaining fiscal responsibility and operational efficiency. This role provides oversight of service management practices, including the development and maintenance of Service Level Agreements (SLAs), enterprise device management, Microsoft Intune administration, Microsoft licensing, and IT asset lifecycle management. The Manager leads the IT Support function through subordinate leadership (IT Support Supervisor), ensuring alignment with organizational goals, regulatory requirements, and industry best practices, while fostering a culture of continuous improvement and service excellence.   Minimum Required Qualifications and Competencies    The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.  Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.   Education   Minimum: Four (4) year bachelor’s degree in computer science, information technology, or a related field.   Preferred: Advanced certifications such as Microsoft (Azure/Intune), ITIL, or related technical/management certifications.   Job-related experience may be substituted for the required education on a year-for-year basis.   Experience   Minimum: Ten (10) years of progressively responsible experience in IT support, systems administration, or end-user services.   Minimum: Five (5) years of leadership experience, including managing supervisors, teams, or multiple functional areas.   Preferred: Experience managing IT budgets and vendor contracts   Preferred: Strong background in service management frameworks (e.g., ITIL)   Preferred: Experience in utility industry or similar regulated environment   Technical Skills   Advanced knowledge of enterprise endpoint management, including Microsoft Intune and mobile device management (MDM/MAM).   Strong understanding of Microsoft licensing models and optimization strategies.   Expertise in IT service management principles, including SLA development, KPI tracking, and continuous service improvement.   Proficiency in asset lifecycle management, inventory control systems, and procurement processes.   Strong analytical skills to evaluate technology performance, cost efficiency, and service delivery effectiveness.   Ability to develop and implement IT policies, standards, and governance frameworks.   Skilled in financial planning, budgeting, and cost control related to IT operations.   Other Requirements   Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephone.   Ability to work irregular hours, including evenings and weekends during peak business periods, and flexibility to adjust scheduling or report to work on short notice during emergency situations.   A valid Florida driver’s license for occasional driving privileges of a company vehicle; must have and maintain an acceptable driving record as determined by SECO Energy.   Normal work hours will be eight (8) hours Monday through Friday, between 7:00 am to 6:00 pm. Business travel between offices and travel may be required for training and development.   Successful completion of pre-employment background check, physical and drug screen.   Driving Requirements                Valid Florida Driver's License Core Competencies   Safety:  Promotes safety awareness within their team, monitors compliance with safety protocols, and addresses safety concerns promptly.    Member Commitment:  Engages with members to understand their needs, addresses their concerns, and ensures a high standard of service.   Honesty & Integrity:  Maintains transparency and ethical behavior in all team activities, addressing any integrity issues promptly.   Work Ethic:  Promotes a strong work ethic within their team, setting expectations for dedication and reliability.   Inclusive Culture:  Ensures that their team embraces diversity and inclusivity, addressing any issues of inclusivity promptly.   Accountability:  Holds team members accountable for their tasks and responsibilities, providing guidance and support to meet expectations.   Teamwork:  Promotes teamwork within their team, encouraging collaboration and supporting team efforts.   Job Specific Competencies    Leadership & Decision-Making : Demonstrates effective leadership by guiding the team, making sound decisions, and managing projects efficiently. Apply analytical and process-management skills to improve operations and adapt effectively to changing business needs.   Collaboration & Teamwork : Demonstrates collaboration by engaging with IT and cross-functional teams, cultivating a team-focused environment that promotes knowledge sharing and drives continuous improvement.   Customer Service & Professionalism : Exhibits strong customer service, exercising tact and professionalism with employees, managers, vendors, and partners, while working independently to achieve results.   Communication : Communicates clearly in written, verbal, and listening formats, prepares reports and training materials, and delivers presentations to employees, management, and stakeholders.   Confidentiality & Integrity : Demonstrates integrity and discretion by maintaining confidentiality and handling sensitive information.   Supervisory, Management, and Leadership Competencies   Board Focus:  Understands and communicates organizational priorities set by the Board and senior leadership to their teams.   Vision & Strategic Orientation:  Translates organizational strategies into actionable plans for their team.   Lead Change & Manage Risk:  Manages team-level changes, ensuring effective adoption while addressing operational risks.   Member Focus:  Implements member-focused processes to meet and exceed service expectations.   Results Driven:  Sets performance goals for their team and ensures successful execution of tasks and projects.   Analytical Thinking & Decision Making:  Evaluates team-level data and operational performance to make sound decisions.   Innovation:  Encourages team members to explore new approaches to improve efficiency and outcomes.   Interpersonal Communications:  Facilitates clear and open communication within the team and with other departments.   Influence Others:  Motivates team members to adopt new processes and work toward shared goals.   Relationship & Team Building:  Builds a cohesive and high-performing team through trust, respect, and collaboration.   Verification   The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s).   Essential Duties and Responsibilities    This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.   Supervisory    This position has responsibility for the direction, coordination and evaluation of employees in the Information Technology Support work unit and contractor relationships. This person is expected to perform supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.     Leadership & Organizational Oversight   Provide leadership and direction to the IT Support Supervisor and overall support team.   Establish strategic goals, performance metrics, and service expectations aligned with organizational objectives.   Promote a culture of accountability, customer service excellence, and continuous improvement.   Oversee workforce planning, staff development, succession planning, and organizational design within IT Support.   Service Management & SLA Governance   Develop, implement, and maintain Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and performance metrics.   Monitor service delivery performance and ensure compliance with established SLAs.   Drive continuous improvement initiatives based on service data, user feedback, and operational trends.   Ensure effective escalation management and resolution of critical or systemic issues.   Technical Platform Ownership   Oversee enterprise management of endpoint devices, including configuration, compliance, and security using Microsoft Intune.   Manage and optimize Microsoft licensing to ensure compliance, cost efficiency, and scalability.   Establish standards for device deployment, lifecycle management, and security configurations.   Ensure alignment with cybersecurity policies and organizational risk management practices.   Financial & Vendor Management   Develop and manage the IT Support budget, ensuring fiscal responsibility and cost optimization.   Oversee procurement strategies for hardware, software, and services in collaboration with IT and procurement teams.   Negotiate and manage vendor contracts, service agreements, and partnerships.   Evaluate vendor performance and ensure service delivery meets organizational expectations.   Asset & Inventory Management   Establish and maintain governance over IT asset lifecycle management, including procurement, tracking, utilization, and disposal.   Ensure accurate inventory records and compliance with internal controls and audit requirements.   Implement and monitor asset management systems and reporting processes.   Policy, Compliance & Governance   Establish and enforce IT support policies, procedures, and standards.   Ensure compliance with regulatory requirements, internal controls, and audit standards.   Provide oversight for documentation, reporting, and knowledge management practices.   Emergency Preparedness & Response   Play a leadership role in SECO Energy’s Emergency Preparedness Plan.   Ensure IT support readiness for emergency and storm response scenarios.   Coordinate post-event reviews and implement improvements based on lessons learned.   Collaboration & Stakeholder Engagement   Partner with IT leadership and business units to align support services with organizational needs.   Communicate service performance, risks, and initiatives to executive leadership and stakeholders.   Serve as an escalation point for high-impact or cross-functional issues.     Physical Demands and Work Environment   The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees. While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to walk; stand; use hands to finger, handle, or feel; reach with hands and arms; climb and work from ladders or balance; stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally life and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.   This position has general office environment with some business travel. The noise level in the work environment is usually moderate.      Wed, 13 May 2026 13:54:17 -0400 https://alumnijobs.cofc.edu/jobs/rss/22273149/member-support-associate https://alumnijobs.cofc.edu/jobs/rss/22273149/member-support-associate Sumterville, Florida, General Purpose of Job   This position is responsible for the identification and response to member service needs by telephone, in person, or through other channels and to promote cooperative services and products. This position may be subject to overtime on short notice, on-call and call-out after normal working hours and on weekends and holidays to effectively respond to members for power outages and emergency situations. This position may be assigned to the call center, service center or office support based on business needs and demonstrated job knowledge, skills, abilities, and performance. Minimum Required Qualifications and Competencies    The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.   Education • Minimum: High School or GED   • Preferred: Two (2) year associate’s degree in a business-related field   • Preferred: Business administration, communication, and Microsoft applications   Experience • Minimum: Two (2) years’ recent job-related experience in a customer service or call center capacity.   • Preferred: Experience in cash handling   • Preferred: Experience within an electric utility or related industry.   Other Requirements • Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephone.   • Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.   • A valid Florida driver’s license for local business travel between Call Centers and/or Member Service Centers; must have and maintain an acceptable driving record as determined by SECO Energy. • Normal work hours shall be eight (8) hours between 7:00 am and 7:00 pm, Monday through Friday.   • This position is subject to 8-hour rotating shifts Monday through Friday, between 7:00 am and 7:00 pm; requires the ability to work irregular hours for assignment completion and flexibility to change scheduling, work overtime or report to work on short notice, call-out and on-call assignments. • Successful completion of pre-employment background check, physical and drug screen.  Living Requirement       •  Employees in this position must live within one (1) hour from the assigned reporting location  Driving Requirements •  Valid Florida Driver's License  Core Competencies • Safety: Follows safety procedures diligently, identifies potential hazards, and takes appropriate action to maintain a safe working environment.   • Member Commitment: Provides exceptional service to members, actively listening to their needs and ensuring their satisfaction. • Honesty & Integrity: Acts with honesty and integrity in all tasks, maintaining transparency and ethical standards. • Work Ethic: Demonstrates a strong work ethic by consistently meeting deadlines and achieving high performance in all tasks. • Inclusive Culture: Contributes to an inclusive culture by respecting and valuing diverse perspectives and collaborating effectively with all team members. • Accountability: Takes responsibility for their actions and decisions, ensuring they meet commitments and deliver high-quality work. • Teamwork: Works collaboratively with team members, sharing information and supporting collective goals. Job Specific Competencies   • Customer Service & Communication: Deliver high-quality customer service by maintaining a courteous, friendly, and professional demeanor in all interactions, whether in person, over the phone, or through written communication. Engage customers effectively, demonstrate persuasive communication skills, and encourage participation in cooperative programs and services is essential. Fluency in English is required, and proficiency in Spanish is highly desirable to support a diverse member base.   • Technical & Computer Competencies: Proficiency in the use of personal computers and standard office software, particularly Microsoft Office applications. Must acquire working knowledge of the cooperative’s customer information system and other relevant electronic tools. Strong data entry skills with a minimum typing speed of 32 words per minute. Ability to accurately handle cash transactions, balance payments, and utilize a 10-key calculator. • Organizational, Time & Stress Management: Strong organizational and time management skills, with the ability to work independently or as part of a team in a fast-paced, dynamic environment. Must manage multiple priorities with accuracy, maintain professionalism under pressure, handle confidential information responsibly, and adapt effectively to changing situations. • Policy & Procedure Compliance: Must interpret and adhere to workflow documentation, customer service procedures, and organizational policies. A willingness to learn and retain knowledge of the cooperative’s service area, rates, fees, programs, and product offerings is essential to providing accurate and informed support to members. Verification The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s). Essential Duties and Responsibilities This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the cooperative. Member Account Management: • Perform efficient and effective account management, as prescribed.   • Maintain acceptable key performance indicators (KPIs), including responsiveness to call-out and on-call duties, as applicable. Member Communication & Issue Resolution: • Resolve or appropriately refer member service, consumption, or billing complaints or other issues to designated personnel or departments. • Contact members to respond to inquiries and service requests or to communicate results and follow-ups. Program & Service Promotion: • Promote SECO Energy products and service programs, ensuring members are informed of offerings that may meet their needs. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.   While performing the duties of this job, the employee is regularly required to sit, walk and stand, talk, and hear, both in person and by telephone; use hands repetitively to finger, handle, or feel or operate standard office equipment; reach with hands and arms; and lift up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Occasional business travel is required among service center and call center locations, when needed to provide coverage or for training and development.   Wed, 13 May 2026 10:50:25 -0400 https://alumnijobs.cofc.edu/jobs/rss/22155423/accounting-analyst-ii https://alumnijobs.cofc.edu/jobs/rss/22155423/accounting-analyst-ii Sumterville, Florida, General Purpose of Job   This position will share responsibility in supporting accounts payable and receivable in the daily accounting activities of the Cooperative, its month-end process, year-end audit process and various special projects; general ledger transactions and reports, balancing, reconciliations; depreciation, tax reports, cash receipts and disbursements, fixed assets, and asset management. Education Minimum four (4) year bachelor’s degree in accounting or a related discipline. Job-related experience may be substituted for the required education on a year-for-year basis. Experience Minimum: Three (3) years of experience in accounting. Preferred experience within an electric utility or related industry.   Other Requirements Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone and 10-key calculator. Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations. Normal work hours shall be eight (8) hours between 8:00 am and 5:00 pm, Monday through Friday. Successful completion of pre-employment background check, physical and drug screen Fri, 27 Mar 2026 11:58:13 -0400