https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Wed, 22 Apr 2026 05:45:53 Z https://alumnijobs.cofc.edu/jobs/rss/22220267/patient-services-specialist-2 https://alumnijobs.cofc.edu/jobs/rss/22220267/patient-services-specialist-2 Fort Worth, Texas, JOB SUMMARY The Patient Services Specialist 2 provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior Patient Services Specialists. ESSENTIAL FUNCTIONS OF THE ROLE Assists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas. Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Assists with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Retrieves, transports, sorts and files medical records. Copies medical records chart for patient transfers and referrals as requested. Assists in training, mentoring and providing assistance to junior staff as requested. KEY SUCCESS FACTORS Strong listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment. Able to mentor and train staff. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220163/patient-services-specialist-2 https://alumnijobs.cofc.edu/jobs/rss/22220163/patient-services-specialist-2 Temple, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists. Essential Functions of the Role Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas. Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested. Helps in training, mentoring and providing help to junior staff as requested. Key Success Factors Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. Able to mentor and train staff. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220072/patient-financial-representative-patient-financial-services https://alumnijobs.cofc.edu/jobs/rss/22220072/patient-financial-representative-patient-financial-services Tyler, Texas, Description Summary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to perform tasks that support account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The Job works in a cooperative team environment to provide value to internal and external customers. The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's Mission, Philosophy, and core values of Dignity, Integrity, Compassion, Excellence and Stewardship. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics. Ensures PFS departmental quality and productivity standards are met. Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution. Manages and maintains patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal or electronic correspondence. Develops and maintains working knowledge of all functions within the Revenue Cycle. Meets or exceeds customer expectations and requirements, and gains customer trust and respect. Compliant with all CHRISTUS Health, payer, and government regulations. Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures. Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Has professional and effective written and verbal communication. Assembly Completes requests for supporting documentation related to account resolution, audits and other requests and ensures delivery to appropriate party. Perform support services for departmental Associates such as faxing of documents, copying, printing of forms, data entry and reception relief. Performs mail retrieval, sorting, distribution and inter-facility delivery duties for all Business Office Associates. Performs scanning and electronic upload of documents. Cash Posting Ensures all payments are retrieved and posted accurately and timely, post lockbox monies, EFT/ACH monies, credit card payments, and patient payments including JV entries for nonpatient cash. Resolves submitted work queues for missing and/or unapplied cash. Monitor and perform cash reconciliation to identify cash posting errors and ensure all receipts are applied. Customer Service Answers inbound calls to the department in a timely manner, consistent with department and/or industry standards. Collects and provides patient and payor information to facilitate account resolution. Responds to patient and insurance company complaints, correspondence, inquiries, and requests for information. Collects balance owing from third-party payers in accordance with state and federal laws governing collection practices. Ensures that collection efforts are thorough with the overall objective being to collect the outstanding balance in an ethical manner. Complete Attorney requests for billing records and subpoenas. Job Requirements: Education/Skills HS Diploma or equivalent years of experience required. Post HS education preferred. Experience 1-3 years of experience preferred. General hospital A/R accounts knowledge is preferred. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Licenses, Registrations, or Certifications None required.   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219780/senior-customer-relations-manager-strategic-access-support-team-remote https://alumnijobs.cofc.edu/jobs/rss/22219780/senior-customer-relations-manager-strategic-access-support-team-remote Nashville, Tennessee, Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Business Analysis and Solutions Development Job Summary: The Senior Customer Relations Manager (CRM) on the Strategic Access Support team serves as a strategic partner focused on identifying, analyzing, and resolving issues that ultimately impact patient access and experience. This role works cross-functionally to drive operational improvements, standardize workflows, and support system-wide access goals. . Preferred Skills & Experience Advanced Education: Master's degree in Business Administration (MBA), Healthcare Administration (MHA), or a related field strongly preferred. Relationship Management: Demonstrated ability to build, manage, and sustain effective relationships with clinical leaders, operational partners, and cross-functional stakeholders. Communication Skills: Strong verbal and written communication skills, with the ability to clearly convey complex concepts to diverse audiences. Trust & Credibility: Proven track record of establishing trust and credibility with clinical and operational leaders through consultative partnership. Attention to Detail: Highly detail-oriented with the ability to manage complex workflows, processes, and data inputs accurately. Business & Analytical Mindset: Ability to analyze data, identify gaps or trends, and translate insights into actionable recommendations--without a primary focus on data creation or number crunching. Patient Access Experience: Experience supporting patient access functions such as scheduling, referrals, registration, or access operations within a healthcare environment. EPIC Cadence Experience: Hands-on or consultative experience with EPIC Cadence, including scheduling workflows, templates, or optimization initiatives, strongly preferred. Workflow Optimization: Demonstrated ability to evaluate end-to-end workflows, identify inefficiencies, and design sustainable process improvements. KEY RESPONSIBILITIES Provides Leadership through relationship management providing strategic expertise Manages strategic partnerships with customers Performs needs analysis to define the problem that needs solving - both qualitative and quantitative Owns customer issue management and escalation, serving as main coordination point with customers TECHNICAL CAPABILITIES Project Communications (Advanced): Demonstrates the uppermost levels of expertise in conducting project communications in challenging and complex situations. Demonstrates ability to deliver complicated information effectively and efficiently, selecting the appropriate message for the audience. Facilitates open communication across functions and within unit. Able to highlight and emphasize major ideas, issues and points dramatically and effectively. Often takes a lead role in highly pressurized situations when there is a need to communicate critical project information. Consistently delivers project communications products and services in a creative and imaginative manner while setting a standard for others. Contributes in the development of project communications best practices for the organization. Project Issues Management (Advanced): Demonstrates the uppermost levels of expertise in resolving project issues in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to resolve high priority issues. Manages internal and external project issues in a way that bring disparate resources together to resolve issues and complete action items that contribute to the success of the project. Consistently delivers solutions in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for Issues Management for the organization. Project Planning (Advanced): Demonstrates ability to forecast resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for large, complex projects requiring diverse functions and/or operations. Continuously monitors and follows up on buyins and commitments. Competently handles multiple projects simultaneously, balancing and scheduling tasks requiring dependencies and those which can be accomplished independently. Accurately estimates and plans complex projects and assignments. Maintains perspective between the overall picture and the details. Is proficient in the advanced features of project management tools. Project Coordination (Advanced): Manages interdependencies among multiple related and unrelated projects whose coordinated delivery is required to achieve higher organizational objectives. Identifies opportunities for cross-discipline participation. Develops and documents project policies and procedures. Manages the overall coordination, status reporting, and stability of major project efforts, ensuring that project goals and objectives are met within agreed upon time, scope, and resource requirements. Contributes to the development of Project Coordination best practices for the organization. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor's This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. Wed, 22 Apr 2026 01:01:36 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220205/patient-services-specialist-2-sunday-to-wednesday https://alumnijobs.cofc.edu/jobs/rss/22220205/patient-services-specialist-2-sunday-to-wednesday Pflugerville, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists. Essential Functions of the Role Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas. Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested. Helps in training, mentoring and providing help to junior staff as requested. Key Success Factors Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. Able to mentor and train staff. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220071/patient-financial-representative-patient-financial-services https://alumnijobs.cofc.edu/jobs/rss/22220071/patient-financial-representative-patient-financial-services Tyler, Texas, Description Summary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to perform tasks that support account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The Job works in a cooperative team environment to provide value to internal and external customers. The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's Mission, Philosophy, and core values of Dignity, Integrity, Compassion, Excellence and Stewardship. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics. Ensures PFS departmental quality and productivity standards are met. Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution. Manages and maintains patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal or electronic correspondence. Develops and maintains working knowledge of all functions within the Revenue Cycle. Meets or exceeds customer expectations and requirements, and gains customer trust and respect. Compliant with all CHRISTUS Health, payer, and government regulations. Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures. Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Has professional and effective written and verbal communication. Assembly Completes requests for supporting documentation related to account resolution, audits and other requests and ensures delivery to appropriate party. Perform support services for departmental Associates such as faxing of documents, copying, printing of forms, data entry and reception relief. Performs mail retrieval, sorting, distribution and inter-facility delivery duties for all Business Office Associates. Performs scanning and electronic upload of documents. Cash Posting Ensures all payments are retrieved and posted accurately and timely, post lockbox monies, EFT/ACH monies, credit card payments, and patient payments including JV entries for nonpatient cash. Resolves submitted work queues for missing and/or unapplied cash. Monitor and perform cash reconciliation to identify cash posting errors and ensure all receipts are applied. Customer Service Answers inbound calls to the department in a timely manner, consistent with department and/or industry standards. Collects and provides patient and payor information to facilitate account resolution. Responds to patient and insurance company complaints, correspondence, inquiries, and requests for information. Collects balance owing from third-party payers in accordance with state and federal laws governing collection practices. Ensures that collection efforts are thorough with the overall objective being to collect the outstanding balance in an ethical manner. Complete Attorney requests for billing records and subpoenas. Job Requirements: Education/Skills HS Diploma or equivalent years of experience required. Post HS education preferred. Experience 1-3 years of experience preferred. General hospital A/R accounts knowledge is preferred. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Licenses, Registrations, or Certifications None required.   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220186/office-coordinator-ii-dialysis https://alumnijobs.cofc.edu/jobs/rss/22220186/office-coordinator-ii-dialysis Temple, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.   Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets. Work Model Monday through Friday 8:30a - 5:00p 100% Onsite (no option for remote or hybrid) Essential Functions of the Role Is accountable for the Office operations of a department.  May coordinate workload distribution among Clerical Staff.  Conducts training programs to keep staff updated on current regulatory requirements and program accreditation. May assist in developing policies, procedures and targets to maximize workflow and ensure accuracy of records, reports, and letters. Answers and screens phone calls for the office or department.  Routes calls as appropriate within customer service guidelines.  Accurately records messages and delivers them to the appropriate party promptly.  Establishes and takes appropriate action as required. Greets visitors, guests, and patients promptly and courteously.  Ascertains their needs and provides assistance per established policies and procedures.  If unable or unqualified to assist, promptly refers to the appropriate party or department. Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies. Accurately and rapidly prepares routine communications, reports, forms, and correspondence.  Coordinates production and dissemination of materials like presentations, course handouts, grant proposals, conference materials, complex reports, brochures, and displays. Promptly opens, routes and distributes incoming and outgoing materials in a timely manner. Monitors supply levels and orders accordingly.  Receives, stores, and distributes supplies.  Performs service and maintenance on minor equipment, like changing ribbons and toners or calling repairmen. Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures. Key Success Factors Knowledge of office procedures. Able to provide consistently excellent customer service with lenity, patience and confidence. Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments. Social skills to interact with a wide-range of constituencies. Skilled in document management , including sorting and filing techniques, and records retention to maintain accurate records. Able to communicate thoughts clearly; both verbally and in writing. Must be able to read, write and follow instructions and flow chart protocols. Able to stay calm and helpful under stress.  Take appropriate steps to resolve issues. Able to work carefully, with a high attention to detail. General computer skills, including but not limited to: Microsoft suite (Excel, Word, Powerpoint, Outlook, Teams), typing, information security, electronic medical documentation, hand held scanning and email. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 1 Year of Experience Healthcare experience preferred EPIC experience preferred Knowledge of procedure insurance authorizations a plus Knowledge of Microsoft Suite I.E. Excel, Word, Teams, etc. Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219467/scheduler-corporate-call-center https://alumnijobs.cofc.edu/jobs/rss/22219467/scheduler-corporate-call-center Hershey, Pennsylvania, Penn State Health  -  Penn State Health Corporation Location:  US:PA: Hershey Work Type:  Full Time FTE:  1.00 Shift:  Day Hours:  8:00a - 4:30p (8 hours) Recruiter Contact:  Nicole Cox at  nlaverty@pennstatehealth.psu.edu SUMMARY OF POSITION: Provides high quality scheduling experience for the patients of Penn State Health. Deploys excellent customer service engagement skills by phone. Schedules accurately for all specialty area supported in Phone Access Group against scheduling guidelines. MINIMUM QUALIFICATION(S): High School Diploma or equivalent required.  PREFERRED QUALIFICATION(S):   Associate's Degree in Healthcare Administration or a related field preferred.  Prior Call Center, Healthcare IT, or Healthcare operational experience preferred.  Prior Ambulatory practice site experience preferred.  Strong customer service background preferred.  WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well  with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. Be Secured  with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. Be Rewarded  with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. Be Supported  by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. WHY PENN STATE HEALTH CORPORATION? There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.  Within Penn State Health?s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.  YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health?s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination. Union:  Non Bargained Wed, 22 Apr 2026 00:54:55 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220044/patient-account-specialist-senior-business-office https://alumnijobs.cofc.edu/jobs/rss/22220044/patient-account-specialist-senior-business-office San Antonio, Texas, Description Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA?s business objectives. Documents and updates patient account information in TLRA?s collection software system timely and accurate to include appropriate account status. Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests. Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards. Performs research and analysis of account issues and strives to resolve problems timely and accurately. Ensure daily productivity standards are met. Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families. Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential. General hospital A/R accounts knowledge is required. Performs other special projects as required when assigned. Collections ? Insurance Maintains active knowledge of all collection requirements by payors. Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner. Ensures quality standards are met and proper documentation regarding patient accounting records. Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing. Collections ? Self Pay Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community. Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements. Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions. Physician Billing/Collections Ensure proper reimbursement for all services and to ensure all appeals are filed timely. Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices. Identify under and overpayments and take appropriate actions to resolve accounts. Validate commercial insurance claims to ensure the claims are paid according to the contract. Direct knowledge using Meditech and CollectLogix software. Monitor and communicate errors generated by other groups and evaluate for trends. Job Requirements: Education/Skills High School diploma or equivalent years of experience required. Experience 3-5 years of experience preferred. experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Licenses, Registrations, or Certifications None required.   Work Schedule: 5 Days - 8 Hours Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219481/medical-office-associate-family-practice-exeter-health https://alumnijobs.cofc.edu/jobs/rss/22219481/medical-office-associate-family-practice-exeter-health Reading, Pennsylvania, Penn State Health  -  Penn State Health Medical Group LLC Location:  US:PA: Reading Work Type:  Full Time FTE:  1.00 Shift:  Varied Hours:  Variable Recruiter Contact:  Monica Echeverri at  mecheverri@pennstatehealth.psu.edu SUMMARY OF POSITION: Penn State Health Exeter Family Practice is expanding its Clerical team! This office functions as primary care and oversees gynecology. It?s a busy clinic, seeing upwards of 200 patients/day, so each staff member is required to complete at least one late evening per week.  The selected Medical Office Associate (MOA) will check patients in and out of appointments, schedule appointments, and answer inbound phone calls. The MOA will assist patients with referrals, prior authorizations, and all other matters. Asynchronous administrative duties will also be delegated daily.  Due to high patient flow, prior experience in a healthcare administration setting is a plus. Join the Suite 202 team today!  MINIMUM QUALIFICATION(S): High School graduate or equivalent required PREFERRED QUALIFICATION(S): Six (6) months of customer service experience preferred WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well  with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Be Balanced  with Generous Paid Time Off, Personal Time, and Paid Parental Leave. Be Secured  with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. Be Rewarded  with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. Be Supported  by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. WHY PENN STATE HEALTH MEDICAL GROUP? #WeAre committed to providing patient- and family-centered care to all patients ?and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient?s healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future.  YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.  Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health?s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination. Wed, 22 Apr 2026 00:54:55 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220225/access-services-representative-2-part-time-sat-sun-6am-to-6pm https://alumnijobs.cofc.edu/jobs/rss/22220225/access-services-representative-2-part-time-sat-sun-6am-to-6pm Buda, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers. Essential Functions of the Role Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience. Interacts regularly with other areas and departments to provide information on patient delays and schedule changes. Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts. Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy. May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department. Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary. Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification. Conducts formal, documented training and serves as a resource to others. Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned. Key Success Factors 2 years of healthcare or customer service experience or education equivalency required. Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations. Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 2 Years of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220021/patient-account-specialist-senior-tlra-precollect https://alumnijobs.cofc.edu/jobs/rss/22220021/patient-account-specialist-senior-tlra-precollect Tyler, Texas, Description Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA?s business objectives. Documents and updates patient account information in TLRA?s collection software system timely and accurate to include appropriate account status. Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests. Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards. Performs research and analysis of account issues and strives to resolve problems timely and accurately. Ensure daily productivity standards are met. Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families. Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential. General hospital A/R accounts knowledge is required. Performs other special projects as required when assigned. Collections ? Insurance Maintains active knowledge of all collection requirements by payors. Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner. Ensures quality standards are met and proper documentation regarding patient accounting records. Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing. Collections ? Self Pay Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community. Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements. Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions. Physician Billing/Collections Ensure proper reimbursement for all services and to ensure all appeals are filed timely. Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices. Identify under and overpayments and take appropriate actions to resolve accounts. Validate commercial insurance claims to ensure the claims are paid according to the contract. Direct knowledge using Meditech and CollectLogix software. Monitor and communicate errors generated by other groups and evaluate for trends. Job Requirements: Education/Skills High School diploma or equivalent years of experience required. Experience 3-5 years of experience preferred. experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Licenses, Registrations, or Certifications None required.   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219259/infection-prevention-and-control-support-specialist https://alumnijobs.cofc.edu/jobs/rss/22219259/infection-prevention-and-control-support-specialist Gainesville, Georgia, Job Category: Administrative & Clerical Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Description Job Summary Serves the department, organization, patients, and other customers by providing a wide range of data entry and infection prevention and control support for the department. Candidate must have exceptional computer skills and ability to manage a high volume of data with accuracy and confidentiality. Performs intermediate to complex clerical work for the department under minimal supervision which may include; general office functions, basic correspondence, filing, data entry, answering phone calls, managing appointments, creating reports, editing or proofing documents or outgoing communication. Assists IPC team with promoting infection prevention and control practices, including isolation and hand hygiene rounding, environmental rounding and chart surveillance. Minimum Job Qualifications Licensure or other certifications: PCT, MA, or LPN Educational Requirements: High School Diploma Minimum Experience: Two (2) years of healthcare experience. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Healthcare setting Other: NGHS Core Competencies 1. I Show Vulnerability when I: trust others and assume positive intent. am emotionally accessible and transparent without hidden agendas. acknowledge weaknesses and accept responsibility for mistakes. am comfortable saying "I don't know" and asking for help. seek and accept feedback in a non-defensive manner. forgive others and give the benefit of the doubt. 2. I Display Empathy when I: seek to know others on a deeper level. work to ensure others feel included. accept others for who they are without judgment. show concern for the well-being and challenges of others. consider the human impact before making decisions. 3. I Demonstrate Courage when I: do not hold back on anything that needs to be said. do the right thing even when that is difficult. speak my own truth, even when that means standing alone. address potential conflict quickly and directly. commit to seeing a difficult conversation through to the end. 4. I Demonstrate Radical Listening when I: seek to understand the other person's viewpoint first, before expressing my own viewpoint. listen for the unsaid. ask questions to confirm understanding. accept others' perceptions as their truth. take action to help others feel fully heard and seen. pursue as many different viewpoints as possible and embrace the bearer of bad news. 5. I Promote Teamwork when I: treat others in a respectful manner, regardless of their position, identity, and background. encourage and support my coworkers. value and acknowledge others for their contributions to the success of the team and NGHS. put the good of the team and NGHS first. strive to find common ground to solve problems for the good of NGHS. cut across boundaries to get things done. 6. I Hold Others Accountable when I: provide clear, consistent, and frequent communication about what is most important. clarify what is less important to establish clear priorities. help others see their blind spots. look for every opportunity to provide reinforcing feedback. provide immediate and actionable corrective feedback. 7. I Strive for Continuous Improvement when I: hold myself personally responsible to seek improvements every day. experiment regularly with new ideas and approaches. demonstrate initiative and perseverance to overcome obstacles and resistance to change. embrace mistakes and pivot quickly if a new approach fails. seek to always be better tomorrow than today. Organization Expectations Quest: Demonstrates/utilizes Quest tools in department. Talent Development: Coaches and develops staff. Safety: Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or harm. Productivity: Meets productivity expectations. Regulatory Compliance: Ensures department's compliance with all regulatory, DNV, mandatory education, and similar requirements. Key Performance Indicators (KPI) Identifies unit/department level goals that align with the organization's Key Performance Indicators. HIPAA (Health Insurance Portability and Accountability Act) If, in the normal course of my duties and responsibilities, I am required to access protected health information (PHI) and electronic protected health information (EPHI) for the purposes of treatment, payment and operations within Northeast Georgia Health System, I will limit such access to only the minimum necessary amount of PHI and EPHI necessary to perform the functions of my job. If access is not required in the normal course of my duties and responsibilities, I will not access PHI or EPHI. Job Specific and Unique Knowledge, Skills and Abilities Accelerated computer skills- to include excel, power point, word; skilled with spreadsheets, database management and report writing Well organized and detail oriented with a track record of follow through, completeness, and accuracy Ability to manage high volume of data with high level of accuracy; must organize and maintain accurate records and files Must have excellent interpersonal and customer service skills Ability to exercise sound judgment and maintain strict confidentiality of protected health information Ability to prioritize duties and projects; willing to work flexible hours to meet the needs of the department Excellent written skills to compose meeting minutes and routine letters; edit and proof business correspondence and reports Essential Tasks and Responsibilities General knowledge of data systems utilized by the IP&C Department (Theradoc, Sharepoint, State Electronic Notifiable Disease Surveillance System- SENDSS, National Healthcare Safety Network- NHSN, National Respiratory and Enteric Virus Surveillance System-NREVSS, etc). Reviews daily labs in Theradoc system and assigns potential hospital associated infections to the appropriate Infection Control Practitioner. Reports notifiable diseases to the State of Georgia via state SENDSS database. Utilizes HPF to review the History and Physical to acquire clinical data required by the state related to notifiable diseases. Enters isolation monitoring round data into Sharepoint. Responsible for coordination of department meetings- sending meeting requests, agenda, attendance, minute taking and required follow-up. Evaluates isolation audit data on a monthly basis and follows up with units requiring corrective action plans as needed. Performs data entry for tracking/trending purposes. Enters data into organization variance system, when appropriate. Handles sensitive information relating to patients, physicians or staff in a confidential manner. Assesses needs and works closely with staff, management, and internal customers to prioritize requests. Appropriately consults other staff for additional information when required. Ensures that all data requests comply with department and hospital confidentiality requirements. Evaluates and plans daily workload with adaptability to re-prioritize as needed. Demonstrates the ability to learn new technologies and technical skills quickly and effectively. Completes special projects or assignments assigned by the department managers or director. Contributes to the success of the Department, Hospital and System by actively participating in activities that support accomplishment of department goals and objectives. Participates in performance improvement activities by contributing suggestions, experience and expertise to promote efficiency and excellent outcomes. Develops, reviews and updates standard work, department policies and procedures pertaining to individual duties and responsibilities to ensure department compliance with all state, regulatory and hospital requirements. Contributes routinely to his/her own professional growth and that of the department. Assists IPC team with promoting infection prevention and control practices, including isolation and hand hygiene rounding, environmental rounding and chart surveillance. Physical Demands Weight Lifted: Up to 20lbs, Occasionally 0-30% Weight Carried: Up to 20lbs, Occasionally 0-30% Vision: Heavy, Frequently 31-65% Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Environment and Working Conditions OSHA Category III: Job classifications in which the normal duties do not entail predictable or unpredictable contact with blood or other potentially infectious or hazardous materials. Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Wed, 22 Apr 2026 00:46:41 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220282/patient-services-specialist-2-bilingual-spanish https://alumnijobs.cofc.edu/jobs/rss/22220282/patient-services-specialist-2-bilingual-spanish East Dallas, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists. Essential Functions of the Role Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas. Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested. Helps in training, mentoring and providing help to junior staff as requested. Key Success Factors Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. Able to mentor and train staff. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 2 Years of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219254/precertification-specialist-longstreet-clinic-obgyn https://alumnijobs.cofc.edu/jobs/rss/22219254/precertification-specialist-longstreet-clinic-obgyn Gainesville, Georgia, Job Category: Administrative & Clerical Work Shift/Schedule: 8 Hr Evening - Morning Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Responsible for obtaining pre-certification/referrals from all insurance plans for services provided to NGHC patients as it relates to reimbursement. Verify insurance benefits and eligibility. Identify managed care contracts and referral patterns. Minimum Job Qualifications Licensure or other certifications: Educational Requirements: High School Diploma or GED. Minimum Experience: Other: Preferred Job Qualifications Preferred Licensure or other certifications: Medical Office Assistant certificate. Preferred Educational Requirements: Preferred Experience: Minimum of one (1) year in medical office or hospital setting with experience in pre-certification or referral. Other: Job Specific and Unique Knowledge, Skills and Abilities Demonstrates tact to deal effectively with patients, physicians and other employees of the practice Excellent verbal communication skills Initiative and drive to take a project from its inception to a successful conclusion Ability to maintain strict confidentiality regarding patient information Essential Tasks and Responsibilities Responsible for obtaining pre-certification/referrals from all insurance plans for services provided to THC patients as it relates to reimbursement. Verify insurance benefits and eligibility. Identify managed care contracts and referral patterns. Assist in processing insurance claims. Answer patient questions and inquiries regarding their accounts. Verify insurance eligibility and coverage guidelines as well as process benefit correspondence in system. Assist patients in completing necessary forms to obtain pre-certification from insurance companies. Maintain pre-certs for in office procedures and out of office procedures such as MRI, MRA, CT, PET and caths. Follow up with insurance companies ensuring that pre-certification is approved. Follow up with other doctors offices to ensure that referral has been obtained for office visits. Assist with maintaining Health Access Referrals (2 per month), assist with maintaining District 2 referrals, assist with maintaining Well Care. Assist in maintaining Medicaid REF and PROVIDER ID Tables as well as Referring Doctor Tables. Other duties as assigned. Add new insurance carriers into system as needed. Performs other related job duties or functions as requested or assigned. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Occasionally 0-30% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Wed, 22 Apr 2026 00:46:41 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219781/associate-access-specialist https://alumnijobs.cofc.edu/jobs/rss/22219781/associate-access-specialist Nashville, Tennessee, Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: CHOC Ped Appt Line 3 Job Summary: Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance. Schedules patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. . KEY RESPONSIBILITIES Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call. Ensures accuracy in answering questions and assisting customer with requests to meet their needs. Captures customer information and document using messaging system to clinic staff and/or providers. Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency, educating/advising patients and making safe, effective decisions. Provides information to customer regarding appointment location, process steps, parking, etc. The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES Customer Service (Fundamental Awareness): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs. Patient Scheduling (Fundamental Awareness): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic. Call Center Telephone Etiquette (Fundamental Awareness): Able to handle patient or provider calls and contribute positively to the call center working environment. Demonstrates good manners, decorum and appropriate protocols. Avoids and neutralizes conflicts and handles difficult callers in a positive and professional way. Patient Satisfaction (Fundamental Awareness): Participates in patient satisfaction related process improvement activities as well as providing high quality contact experience for the patient with every call. This position also has direct effect on ease of scheduling appointment and ease of getting clinic on the phone. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team. Core Capabilities : Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 1 year Education: High School Diploma or GED This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. Wed, 22 Apr 2026 01:01:36 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220082/billing-representative-business-office https://alumnijobs.cofc.edu/jobs/rss/22220082/billing-representative-business-office San Antonio, Texas, Description Summary: Processes and enters billing information into database. Completes billing process and distributes billing information. Verifies insurance benefits and assists with referrals. May prepare checks and cash for deposits. Monitors accounts receivable to maintain appropriate levels and reviews payments to maximize reimbursement. Interacts with patients, insurance carriers, the Billing Department and practice associates concerning patient accounts. Performs all functions in a courteous and professional manner. Assures all appropriate licensure, certifications and/or accreditations are secured according to policy to include all credentialing issues related to the service. Responsibilities: Coordinates all Insurance Authorizations for the service. Verifies and updates necessary information; enters patient demographics and insurance information into the computer. Review tickets for accuracy and completeness, determine appropriate fees for services rendered, calculate totals, collect appropriate amount from patients, properly record information. Responsible for posting hospital charges or other satellite services. Utilizes correct ICD9, CPT and HCPCS coding methods to determine the proper code for the services rendered. Processes payments received in person and by mail. Records, totals and prepares monies for deposit according to procedure. Handles collection efforts for all outstanding accounts including patient calls and sending correspondence. Takes necessary steps to establish acceptable payment schedules or refer appropriate accounts to collection agency. May post over-the-counter payments to accounts (or NSF checks) for outstanding balances, including discounts, adjustments and write-offs. Follows up to determine if payment arrangements are being met, contacts patients to resolve problems, responds to correspondence or telephone calls from patients about accounts. Follows up, either by telephone or in writing, with insurance companies and patients regarding the processing of outstanding claims and/or appeals. Reviews all Explanations of Benefits (EOBs) and initiates collection procedures for those with zero payments. Maintains NSF checks to ensure the applicable account is added back to accounts receivable, in accordance with NSF policies and procedures. Generates various reports necessary to manage accounts receivable, including denial reports, insurance follow up reports, NSF reports and month end reports. Educates staff on corrections, e.g. front-end entry errors in a positive, constructive manner. Identifies problem accounts and follows through to completion. Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues or payer trends to supervisor. Reviews credit balance reports for correct recipient of refund. Resolves patient billing complaints and questions, initiates adjustments as necessary. Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all areas including billing, insurance, fee schedules, credit/collections, purchasing, and data processing. Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Health Mission. Maintains established policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the CHRISTUS Health Mission and Values. Performs other related work as required. Requirements: Education/Skills High school diploma or GED Experience 2 years experience in physician practice 3 years accounts receivable experience Knowledge of billing and coding Licenses, Registrations, or Certifications N/A Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220079/patient-financial-representative-senior-patient-financial-services https://alumnijobs.cofc.edu/jobs/rss/22220079/patient-financial-representative-senior-patient-financial-services Longview, Texas, Description Summary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The Job works in a cooperative team environment to provide value to internal and external customers. The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's Mission, Philosophy, and core values of Dignity, Integrity, Compassion, Excellence, and Stewardship. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal, or electronic correspondence. Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers. Maintains working knowledge of all functions within the Revenue Cycle. Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution. Meets or exceeds customer expectations and requirements, and gains customer trust and respect. Compliant with all CHRISTUS Health, payer, and government regulations. Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines. Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures. Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Must have professional and effective written and verbal communication. Billing Review and work on claim edits. Works payor rejected claims for resubmission. Works reports and billing requests. Demonstrates strong knowledge of standard bill forms and filing requirements. Exhibits and understanding of electronic claims editing and submission capabilities. Collections Collect balances due from payors ensuring proper reimbursement for all services. Identifies and forwards proper account denial information to the designated departmental liaison. Dedicated efforts to ensure a proper denial resolution and timely turnaround. Maintain an active knowledge of all collection requirements by payors. Works collector queue daily utilizing appropriate collection system and reports. Demonstrates knowledge of standard bill forms and filing requirements. Identify and resolve underpayments with the appropriate follow-up activities within payor timely guidelines. Identify and resolve credit balances with the appropriate follow-up activities within payor timely guidelines. Identify and communicate trends impacting account resolution. Cash Reconciliation Ensures all payments are retrieved and posted accurately and timely through reconciliation of patient accounting system and bank statement. Researches submitted cash payments by verifying patient account numbers and appropriate facilities. Monitor and performs cash reconciliation to identify cash posting errors and ensures all receipts are applied and reconciles to daily bank deposit and monthly bank statements. Review and post cash corrections, including resolving patient complaints and inquiries from PFS, Finance, Facilities, and Vendor Partners. Resolve and Research unapplied cash, including continuous follow-up until payment identification is made for application of payment or refund. Job Requirements: Education/Skills HS Diploma or equivalent years of experience required. Post HS education preferred. Experience 3-5 years of experience preferred. Experience working within a multi-facility hospital business office environment preferred. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred. Licenses, Registrations, or Certifications None required.   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220126/care-management-assistant-care-without-delay-program-at-gwv-north-east-region https://alumnijobs.cofc.edu/jobs/rss/22220126/care-management-assistant-care-without-delay-program-at-gwv-north-east-region Wilkes-Barre, Pennsylvania, Job Summary Responsible for providing secretarial support for the department. Plays a key role in obtaining information about patients with medical and social needs and ensuring information is sent to discharge vendors. Acts as a resource to assist patients in navigating the health care system. Serves to facilitate linkage to community resources that will enable the patient to obtain optimal health outcomes and transition safely to the next level of care.CWD is a comprehensive, strategy-driven initiative designed to improve length of stay management and patient throughput by delivering the right care at the right time and in the right place. As part of this launch, we're offering Full-Time opportunities for care management assistant professionals to play a pivotal role in shaping this innovative model of care. This is your chance to get a first look at a program that’s set to redefine patient-centered care and make a lasting impact across our health system. Job Duties Screens for patients who are new admissions and who are identified using specified criteria. Completes the Care Management 55 Flow Document and Survey within scope: reviews the Electronic Medical Record, identifies admission diagnosis, identifies managing providers, validates insurance coverage and patient demographic information, and reviews the Care Team to determine if enrolled in outpatient Case Management. Releases Electronic Medical Record and coordinates services. Provides resource education, identifies gaps in care and social determinants, facilitates self-management, schedules appointments and identifies potential discharge needs. Hands off communication to appropriate staff to address any unresolved issues and coordinate needed community services. Coordinates outpatient dialysis services: releases Electronic Medical Record, arranges community transportation, schedules treatment days and times. Delivers Important Message from Medicare notice and Medicare Outpatient Observation Notice (MOON); completes appropriate documentation. Interacts with patients, family members, healthcare professionals, payers and community agencies in this effort. Aids in facilitating a patient’s discharge plan of care. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Hours: 11a - 7:30p, every other weekend, holiday rotation Benefit Highlights:     Full benefits (health, dental and vision) starting on day one   Three medical plan choices, including an expanded network for out-of-area employees and dependents    Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution   Company-paid life insurance, short-term disability, and long-term disability coverage    401(k) plan that includes automatic Geisinger contributions    Generous paid time off (PTO) plan that allows you to accrue time quickly    Up to $5,000 in tuition reimbursement per calendar year    MyHealth Rewards wellness program to improve your health while earning a financial incentive    Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones    Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more   Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance   Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 1 year-Related work experience (Required) Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Wed, 22 Apr 2026 01:11:06 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219914/surgical-scheduler-full-time-orthopedics-wayne https://alumnijobs.cofc.edu/jobs/rss/22219914/surgical-scheduler-full-time-orthopedics-wayne Wayne, New Jersey, Job Description Principal Accountabilities: 1. Interfaces with appropriate vendor staff to ensure all necessary equipment will be available on site for hospital based procedures. 2. Confirms patient's insurance and obtains prior authorization or communicates prior authorization to appropriate parties as needed. 3. Ensures all required documentation and pre-testing is completed, obtained and reviewed by clinical staff prior to surgery. 4. Ensures patients have proper medical clearance and pre-surgical testing as needed. 5. Completes all pre-procedure phone calls, confirms appointment time and place and communicates instructions to patient. 6. Acts as liaison between the patient and physician regarding the surgery. 7. Performs other related duties as assigned. Qualifications Required: 1. High School Diploma. 2. 1 to 3 years of prior experience. Preferred: 1. Prior experience in radiology or surgical scheduling. 2. Prior EMR experience. 3. Experience obtaining pre-authorizations with insurance companies. About Us Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) Life & AD&D Insurance. Short-Term and Long-Term Disability (with options to supplement) 403(b) Retirement Plan: Employer match, additional non-elective contribution PTO & Paid Sick Leave Tuition Assistance, Advancement & Academic Advising Parental, Adoption, Surrogacy Leave Backup and On-Site Childcare Well-Being Rewards Employee Assistance Program (EAP) Fertility Benefits, Healthy Pregnancy Program Flexible Spending & Commuter Accounts Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. About the Team Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission. Job Info Minimum Salary (Hourly Rate): 24.050000 Maximum Salary (Hourly Rate): 39.710000 Assignment Category: Full-time Hours per Week: 37.5 Primary Shift: Day Salary Admin Plan: CLE Wed, 22 Apr 2026 01:04:13 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220212/patient-services-specialist-2 https://alumnijobs.cofc.edu/jobs/rss/22220212/patient-services-specialist-2 Forney, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists. Essential Functions of the Role Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas. Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested. Helps in training, mentoring and providing help to junior staff as requested. Key Success Factors Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. Able to mentor and train staff. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220138/patient-access-scheduler-rehabilitation-therapy https://alumnijobs.cofc.edu/jobs/rss/22220138/patient-access-scheduler-rehabilitation-therapy Shamokin, Pennsylvania, Job Summary Provides appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences system-wide, using technology. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs using advanced writing, telephone, e-mail, and internet skills. Job Duties Schedules patient appointments system wide for providers including specialty and ancillary services. Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines. Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments. Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician-specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment. Processes requests for referrals and obtains the referrals for physician offices as require. Answers patient and referring physician questions pertaining to appointment status. Coordinates the hold and release of template slots for requests to occur within weeks. Facilitates and assures physician to physician or department contact. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Hours:   Full time, 40 hours a week. Hours will be (8:00am-4:30pm.) Schedule will be discussed in the interview. Required Experience:  Must hold one year of experience. Education requirement: Must hold a high school diploma or GED.   Benefits of working at Geisinger:   Full benefits (health, dental and vision) starting on day one    Three medical plan choices, including an expanded network for out-of-area employees and dependents     Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)     Company-paid life insurance, short-term disability, and long-term disability coverage     401(k) plan that includes automatic Geisinger contributions     Generous paid time off (PTO) plan that allows you to accrue time quickly     Up to $5,000 in tuition reimbursement per calendar year     MyHealth Rewards wellness program to improve your health while earning a financial incentive     Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones     Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.     Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance     Education High School Diploma or Equivalent (GED)- (Required), Associate's Degree-Business Administration/Management (Preferred) Experience Minimum of 1 year-Related work experience (Required) Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Wed, 22 Apr 2026 01:11:06 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219877/unit-associate-i-full-time-evenings-3pm-11pm-4-west-med-surge-chilton-medical-center https://alumnijobs.cofc.edu/jobs/rss/22219877/unit-associate-i-full-time-evenings-3pm-11pm-4-west-med-surge-chilton-medical-center Pompton Plains, New Jersey, Job Description Responsible for assisting a Registered Nurse/patient care team in providing a variety of nutritional, clinical and transportation services and activities to promote patient comfort and satisfaction. Contributes to a positive work environment as an active team member with a commitment to learning and skill development. Principal Accountabilities: 1. Maintaining inventory supply and stocking units according to established procedures and standards. 2. Transporting patients and equipment. Delivering records and specimens. 3. Assisting nursing and medical personnel in delegated direct/indirect patient care activities. 4. Perform other relevant duties as assigned. Qualifications Required: 1. HS Diploma or equivalent. 2. Six months of health care work experience, preferred. 3. Minimum 6 months of steady work history. Preferred: 1. Knowledge of and familiarity with hospital equipment, supplies and procedures. 2. Ability to identify clinical and environmental emergency/urgent situations and to follow established procedures. 3. Highly effective interpersonal communication skills to interace with inter-professional staff, patients, families, visitors, and other hospital employees. About Us At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Atlantic Health Morristown Medical Center, Morristown, NJ Atlantic Health Overlook Medical Center, Summit, NJ Atlantic Health Newton Medical Center, Newton, NJ Atlantic Health Chilton Medical Center, Pompton Plains, NJ Atlantic Health Hackettstown Medical Center, Hackettstown, NJ Atlantic Health Goryeb Children's Hospital, Morristown, NJ Atlantic Health CentraState Healthcare System, Freehold, NJ Atlantic Medical Group Atlantic Visiting Nurse Atlantic Mobile Health Atlantic Rehabilitation We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For." Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026. Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings. Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm. Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026. Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare - 2026. Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026. Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025. Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired. Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we've received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association's Get With The Guidelines(r)-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet(r) recognition from the American Nurses Credentialing Center. ANCC's Magnet Recognition Program(r) identifies superior quality in nursing care and is the highest national honor for nursing excellence. Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) Life & AD&D Insurance. Short-Term and Long-Term Disability (with options to supplement) 403(b) Retirement Plan: Employer match, additional non-elective contribution PTO & Paid Sick Leave Tuition Assistance, Advancement & Academic Advising Parental, Adoption, Surrogacy Leave Backup and On-Site Childcare Well-Being Rewards Employee Assistance Program (EAP) Fertility Benefits, Healthy Pregnancy Program Flexible Spending & Commuter Accounts Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. Job Info Minimum Salary (Hourly Rate): 20.050000 Maximum Salary (Hourly Rate): 33.110000 Assignment Category: Full-time Hours per Week: 37.5 Primary Shift: Evenings Salary Admin Plan: CLE Wed, 22 Apr 2026 01:04:13 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220350/patient-care-coordinator-onpoint-family-medicine-dakota-ridge https://alumnijobs.cofc.edu/jobs/rss/22220350/patient-care-coordinator-onpoint-family-medicine-dakota-ridge Littleton, CO, USA, OnPoint Medical Group Family Medicine at Dakota Ridge is searching for an outstanding Patient Care Coordinator to join our team! Come join a great group of medical professionals as our network continues to grow! About OnPoint: OnPoint Medical Group is a physician-led network, with a unique, progressive model of Physician Leadership in each of our family, internal medicine, OB-GYN and pediatric practices. OnPoint Medical Group is committed to expanding access to high-quality healthcare in our surrounding communities, in the most effective and affordable manner possible. About the Role: The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager. Responsibilities: Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information. Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules. Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette. Verify medical insurance coverage and assist patients with billing questions and payment processing. Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards. Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified. Skills: The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently. Minimum Qualifications: High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred. Proficiency in using computer systems and electronic health record (EHR) software. Strong communication skills, both verbal and written, with excellent telephone etiquette. Preferred Qualifications: Experience working in a primary care or outpatient clinic setting. Familiarity with healthcare compliance standards such as HIPAA. Certification in medical office administration or patient coordination. Ability to handle multiple tasks efficiently in a fast-paced environment. Knowledge of medical insurance processes, patient billing, and appointment scheduling. Proven experience in healthcare registration or front desk operations within a medical or clinical environment. Supervisor Responsibilities: This position has no supervisory responsibilities Job Elements and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. Occasionally required to walk; sit, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. BENEFITS OFFERED ⢠Health insurance plan options for you and your dependents ⢠Dental, and Vision, for you and your qualified dependents ⢠Company Paid life insurance ⢠Voluntary options for short-term disability, and long-term disability coverage ⢠AFLAC Plans ⢠Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately ⢠PTO accrued Salary: $20 - $24 / hour The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. This position will be posted for a minimum of 5 days and may be extended. Applicants can redact age information from requested transcripts. PI283988668 Wed, 22 Apr 2026 02:19:42 -0400 https://alumnijobs.cofc.edu/jobs/rss/22218872/patient-access-rep-mlk-health-center-floater-bilingual-preferred https://alumnijobs.cofc.edu/jobs/rss/22218872/patient-access-rep-mlk-health-center-floater-bilingual-preferred Houston, Texas, Job Number: 179456, Job Title: Patient Access Rep - MLK Health Center / Floater - Bilingual Preferred, Salary: $20.26 - $24.43 Martin Luther King Health Cent, Houston, TX, 77047, US --> Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet(r) nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston. Job Summary Patient Access Representative is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Excellent customer service and ensure that accurate information is collected. Informs patients and assures they are aware of their rights as determined by HIPAA regulations and Harris Health System policy. Ensures all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement. Minimum Qualifications: High School Diploma or GED. Work Experience: 1 year in customer service oriented environment. Communication Skills: a) Above Average Verbal (Heavy Public Contact) b) Writing/Composing Reports Proficiencies: a) PC b) MS Word Job Attributes Knowledge/Skills/Abilities: a) Mathematics b) Other Knowledge Skills or Abilities: People Interaction Work Schedule: a) Weekends b) Flexible c) Eligible for Telecommute d) Overtime e) Travel Other Special Requirements Other Requirements: Able to work with little supervision, handle stressful situations and have excellent people skills. Ability to communicate effectively with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of language of caring principles. Able to handle detail work accurately and rapidly. Must be able to effectively multi-task. Equipment Operated: Must have PC skills Wed, 22 Apr 2026 00:40:42 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220190/access-services-representative-3 https://alumnijobs.cofc.edu/jobs/rss/22220190/access-services-representative-3 Fort Worth, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Access Services Representative 3 gets current and accurate demographics and insurance information to register patients. They verify insurance benefits, negotiate, and collect patient financial responsibilities. This position helps with special projects, account maintenance, and reports. It serves as a mentor or trainer to other employees and may cover supervisory assignments as needed. Essential Functions of the Role Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience. Interacts regularly with other areas and departments to provide information on patient delays and schedule changes, both within and between departments. Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due according to financial policies. Establishes patient liability and advises on deposit requirements per policy. Negotiates payment arrangements with the patient as needed per policy. Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable. Adhere to compliance for order validation, cash policy, Government Payor, and patient safety requirements for proper patient identification. Relying on assignment, may perform cashiering duties according to policies and procedures. May also verify all cash deposits. Conducts quality audits, provides help on special projects, account maintenance and reports. Functions as a super-user, formal trainer, and subject matter expert of the department. Monitors daily workflows and notifies management of trends. Communicates trends and monitors workflow for an optimal patient experience. Depending on the assignment, may serve in an interim position covering supervisory roles. Key Success Factors 2 year of healthcare or customer service experience or education equivalency required. Proven ability to problem-solve, perform critical thinking. Proven to have good listening and communication skills, and professional telephone etiquette. Maintain a professional demeanor in stressful and emotional environments. This includes crime, behavioral health, suffering patients, and life or death situations. Must exhibit high empathy and communicate well with patients and families during trauma. Demonstrate exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - Associate's or 2 years of work experience above the minimum qualification EXPERIENCE - 2 Years of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220181/patient-services-specialist-3 https://alumnijobs.cofc.edu/jobs/rss/22220181/patient-services-specialist-3 Round Rock, Texas, JOB SUMMARY The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position handles more complex tasks and escalations, assists the supervisor in training staff, and serves as a backup supervisor in his or her absence. ESSENTIAL FUNCTIONS OF THE ROLE Assists in the hiring process and serves as a peer interviewer. Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones. Serves as an expert in handling more complex tasks and responding to escalated issues. Participates in process improvements initiatives. Facilitates or leads team meetings. Attends huddles, tracks metrics and maintains huddle boards. Mentors and trains staff in processes and procedures. Provides training on applications, website and other resource access. Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed. Serves as backup to supervisor in his or her absence, as required. Assists the supervisor in managing schedules, assigning employees tasks and following up on work results. Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor. Performs quality assurance audits. Orders supplies as requested. KEY SUCCESS FACTORS Excellent listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process. Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Ability to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment. Ability to mentor and train staff. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 2 Years of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219947/unit-associate-i-full-time-days-7a-7p-telemetry-atlantic-health-newton-medical-center https://alumnijobs.cofc.edu/jobs/rss/22219947/unit-associate-i-full-time-days-7a-7p-telemetry-atlantic-health-newton-medical-center Newton, New Jersey, Job Description Responsible for assisting a Registered Nurse/patient care team in providing a variety of nutritional, clinical and transportation services and activities to promote patient comfort and satisfaction. Contributes to a positive work environment as an active team member with a commitment to learning and skill development. Principal Accountabilities: 1. Maintaining inventory supply and stocking units according to established procedures and standards. 2. Transporting patients and equipment. Delivering records and specimens. 3. Assisting nursing and medical personnel in delegated direct/indirect patient care activities. 4. Perform other relevant duties as assigned. Qualifications Required: 1. HS Diploma or equivalent. 2. Six months of health care work experience, preferred. 3. Minimum 6 months of steady work history. Preferred: 1. Knowledge of and familiarity with hospital equipment, supplies and procedures. 2. Ability to identify clinical and environmental emergency/urgent situations and to follow established procedures. 3. Highly effective interpersonal communication skills to interace with inter-professional staff, patients, families, visitors, and other hospital employees. About Us At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Atlantic Health Morristown Medical Center, Morristown, NJ Atlantic Health Overlook Medical Center, Summit, NJ Atlantic Health Newton Medical Center, Newton, NJ Atlantic Health Chilton Medical Center, Pompton Plains, NJ Atlantic Health Hackettstown Medical Center, Hackettstown, NJ Atlantic Health Goryeb Children's Hospital, Morristown, NJ Atlantic Health CentraState Healthcare System, Freehold, NJ Atlantic Medical Group Atlantic Visiting Nurse Atlantic Mobile Health Atlantic Rehabilitation We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For." Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026. Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings. Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm. Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026. Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare - 2026. Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026. Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025. Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired. Since 1932, Newton Medical Center has been providing care to the people of Sussex and warren counties in New Jersey, Pike County in Pennsylvania and southern Orange County in New York. We are home to the Center for Breast Health, the only one of its kind in Sussex County, addressing all of a woman's breast health needs with state-of-the-art technology, resources, education, support and follow-up care. Newton Medical Center recently achieved the American Nurses Credentialing Center's Pathway to Excellence designation and is one of a select few health care facilities in New Jersey accredited by the Intersocietal Accreditation Commission (IAC) in all three echocardiography procedures: adult transthoracic, adult transesophogeal and adult stress. Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) Life & AD&D Insurance. Short-Term and Long-Term Disability (with options to supplement) 403(b) Retirement Plan: Employer match, additional non-elective contribution PTO & Paid Sick Leave Tuition Assistance, Advancement & Academic Advising Parental, Adoption, Surrogacy Leave Backup and On-Site Childcare Well-Being Rewards Employee Assistance Program (EAP) Fertility Benefits, Healthy Pregnancy Program Flexible Spending & Commuter Accounts Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. Job Info Minimum Salary (Hourly Rate): 20.050000 Maximum Salary (Hourly Rate): 33.110000 Assignment Category: Full-time Hours per Week: 37.5 Primary Shift: Day Salary Admin Plan: CLE Wed, 22 Apr 2026 01:04:13 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220074/clinic-patient-representative-senior-orthopedic-surgery https://alumnijobs.cofc.edu/jobs/rss/22220074/clinic-patient-representative-senior-orthopedic-surgery Texarkana, Texas, Description Summary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. Assists with answering phones, taking messages and assisting with patient and staff inquiries. Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. Schedules appointments for patients in accordance with physician guidelines. Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. Scheduled appoints according to clinician template and follows office scheduling policies. Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. Screens visitors and responds to routine requests for information. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health?s cultural diversity objectives. Supports and adheres to CHRISTUS Service Guarantee. Performs other related work as assigned by leadership. Requirements: High school diploma or equivalent. Knowledge of managed care preferred. Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. Excellent interpersonal and communication skills and good math knowledge essential. Some College Preferred Three or more years of experience in a health care organization. ICD9 and CPT coding (advanced skills) Preferred Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22219545/patient-biller-3 https://alumnijobs.cofc.edu/jobs/rss/22219545/patient-biller-3 Los Angeles, California, Description The patient biller position is critical to ensure the timely and accurate processing of medical billing and insurance claims, which directly impacts the organization's revenue cycle management. Filling this role is essential to maintain efficient billing operations, reduce claims denials, and ensure compliance with healthcare regulations. Without a dedicated patient biller, there is a risk of delayed payments, increased errors, and potential revenue loss, which could negatively affect the financial stability and operational efficiency of the practice. In this role, you will: Accurately process inpatient and outpatient claims to third-party payers, adhering to all mandated billing guidelines. Ensure compliance with Timely Filing guidelines and maintain quality control for paper claims. Handle tracers, denials, and related correspondence, including initiating appeals and drafting appeal letters addressing coding issues. Utilize patient accounting systems to perform all required billing and account-related tasks. Provide exceptional customer service, addressing and resolving patient concerns in a professional manner. Manage a high volume of incoming customer service calls in a call-center environment. Support business office functions with general knowledge and expertise. Demonstrate proficiency in Microsoft Office and other programs as required by management. Salary Range: $ 29.04 - $38.29/hour   Qualifications We’re seeking detail-oriented, self-directed professional with: Required - Minimum two years of recent medical billing experience in physicians’ office or clinic with Medi-Cal, Medicare, Managed Care, and PPO insurances Detailed knowledge of medical terminology and its applications Skill in reading correspondence, charged documents, EOB’s and all other insurance forms Knowledge of on-line registration procedures including payor data and financial classes Frequent use of computer, fax, copier, printer, calculator, telephone, other general office appliances Knowledge of MS Word and MS Excel software Wed, 22 Apr 2026 00:55:35 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220158/transplant-financial-coordinaor-1 https://alumnijobs.cofc.edu/jobs/rss/22220158/transplant-financial-coordinaor-1 Dallas, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Transplant Financial Review Coordinator 1 verifies transplant coverage and medical benefits. Acquires necessary referrals and authorizations. Submits medical records to insurance companies for prior authorizations for transplant services and Immune Effector Cell Therapies. Monitors transplant patients to update insurance documentation, attending physicians, authorizations, and providers. Close communication is required with patients, insurance companies, and physicians. Essential Functions of the Role Obtains and submits medical records, provided by the Transplant clinical team, to the patient's insurance company, as requested. Follows up with insurance companies to ensure timely review of patient cases. Initiates requests for contracts, letters of agreement, and single case agreements when necessary. Participates in patient orientation classes to educate on the transplant financial review process. Topics include patient financial obligations, non-covered transplant services, financial policies, and alternative resources for patients who do not meet financial guidelines. Works within Electronic Medical Record to complete new transplant patient referrals, patient transplant listings, and reauthorizations in designated work queues. Calculates if the patient's transplant coverage meets the financial requirements policy. Accountable for obtaining transplant evaluation and listing authorizations for many patients. Once authorization is obtained or the patient does not meet financial requirements, communicates to the Transplant clinical team. This function repeats as insurance changes occur. Monitors transplant patients through all phases to update insurance data, attending physicians, authorizations, and other providers. Ensures all stakeholders are updated on patient status, financial status, and financial hold. Accountable for coordinating transplant deposits for private-pay patients. Rotates through on-call after business hours to complete urgent inpatient evaluation or listing requests. Participates in weekly Transplant Selection Committee meetings. Accountable for providing financial information if requested by Committee Chair. Assists with annual reverification in January of each year of transplant coverage for all patients pre-transplant through one year post-transplant. Answers department office number to assist with patient, provider, and insurance company questions related to transplant services. Completes monthly financial reports. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - Associate's or 2 years of work experience above the minimum qualification EXPERIENCE - 2 Years of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22220118/care-management-assistant-days https://alumnijobs.cofc.edu/jobs/rss/22220118/care-management-assistant-days Scranton, Pennsylvania, Job Summary Responsible for providing secretarial support for the department. Plays a key role in obtaining information about patients with medical and social needs and ensuring information is sent to discharge vendors. Acts as a resource to assist patients in navigating the health care system. Serves to facilitate linkage to community resources that will enable the patient to obtain optimal health outcomes and transition safely to the next level of care. Job Duties Screens for patients who are new admissions and who are identified using specified criteria. Completes the Care Management 55 Flow Document and Survey within scope: reviews the Electronic Medical Record, identifies admission diagnosis, identifies managing providers, validates insurance coverage and patient demographic information, and reviews the Care Team to determine if enrolled in outpatient Case Management. Releases Electronic Medical Record and coordinates services. Provides resource education, identifies gaps in care and social determinants, facilitates self-management, schedules appointments and identifies potential discharge needs. Hands off communication to appropriate staff to address any unresolved issues and coordinate needed community services. Coordinates outpatient dialysis services: releases Electronic Medical Record, arranges community transportation, schedules treatment days and times. Delivers Important Message from Medicare notice and Medicare Outpatient Observation Notice (MOON); completes appropriate documentation. Interacts with patients, family members, healthcare professionals, payers and community agencies in this effort. Aids in facilitating a patient’s discharge plan of care. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Benefit Highlights:    Full benefits (health, dental and vision) starting on day one  Three medical plan choices, including an expanded network for out-of-area employees and dependents   Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution  Company-paid life insurance, short-term disability, and long-term disability coverage   401(k) plan that includes automatic Geisinger contributions   Generous paid time off (PTO) plan that allows you to accrue time quickly   Up to $5,000 in tuition reimbursement per calendar year   MyHealth Rewards wellness program to improve your health while earning a financial incentive   Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones   Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more  Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance  Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 1 year-Related work experience (Required) Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Wed, 22 Apr 2026 01:11:06 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217308/patient-financial-representative-senior-patient-financial-services https://alumnijobs.cofc.edu/jobs/rss/22217308/patient-financial-representative-senior-patient-financial-services San Antonio, Texas, Description Summary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The Job works in a cooperative team environment to provide value to internal and external customers. The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's Mission, Philosophy, and core values of Dignity, Integrity, Compassion, Excellence, and Stewardship. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal, or electronic correspondence. Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers. Maintains working knowledge of all functions within the Revenue Cycle. Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution. Meets or exceeds customer expectations and requirements, and gains customer trust and respect. Compliant with all CHRISTUS Health, payer, and government regulations. Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines. Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures. Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Must have professional and effective written and verbal communication. Billing Review and work on claim edits. Works payor rejected claims for resubmission. Works reports and billing requests. Demonstrates strong knowledge of standard bill forms and filing requirements. Exhibits and understanding of electronic claims editing and submission capabilities. Collections Collect balances due from payors ensuring proper reimbursement for all services. Identifies and forwards proper account denial information to the designated departmental liaison. Dedicated efforts to ensure a proper denial resolution and timely turnaround. Maintain an active knowledge of all collection requirements by payors. Works collector queue daily utilizing appropriate collection system and reports. Demonstrates knowledge of standard bill forms and filing requirements. Identify and resolve underpayments with the appropriate follow-up activities within payor timely guidelines. Identify and resolve credit balances with the appropriate follow-up activities within payor timely guidelines. Identify and communicate trends impacting account resolution. Cash Reconciliation Ensures all payments are retrieved and posted accurately and timely through reconciliation of patient accounting system and bank statement. Researches submitted cash payments by verifying patient account numbers and appropriate facilities. Monitor and performs cash reconciliation to identify cash posting errors and ensures all receipts are applied and reconciles to daily bank deposit and monthly bank statements. Review and post cash corrections, including resolving patient complaints and inquiries from PFS, Finance, Facilities, and Vendor Partners. Resolve and Research unapplied cash, including continuous follow-up until payment identification is made for application of payment or refund. Job Requirements: Education/Skills HS Diploma or equivalent years of experience required. Post HS education preferred. Experience 3-5 years of experience preferred. Experience working within a multi-facility hospital business office environment preferred. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred. Licenses, Registrations, or Certifications None required.   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217460/access-services-representative-2-prn https://alumnijobs.cofc.edu/jobs/rss/22217460/access-services-representative-2-prn Round Rock, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers. Essential Functions of the Role Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience. Interacts regularly with other areas and departments to provide information on patient delays and schedule changes. Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts. Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy. May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department. Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary. Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification. Conducts formal, documented training and serves as a resource to others. Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned. Key Success Factors 2 years of healthcare or customer service experience or education equivalency required. Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations. Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 2 Years of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217326/clinic-patient-representative-senior-primary-family-medicine https://alumnijobs.cofc.edu/jobs/rss/22217326/clinic-patient-representative-senior-primary-family-medicine Tyler, Texas, Description Summary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. Assists with answering phones, taking messages and assisting with patient and staff inquiries. Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. Schedules appointments for patients in accordance with physician guidelines. Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. Scheduled appoints according to clinician template and follows office scheduling policies. Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. Screens visitors and responds to routine requests for information. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health?s cultural diversity objectives. Supports and adheres to CHRISTUS Service Guarantee. Performs other related work as assigned by leadership. Requirements: High school diploma or equivalent. Knowledge of managed care preferred. Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. Excellent interpersonal and communication skills and good math knowledge essential. Some College Preferred Three or more years of experience in a health care organization. ICD9 and CPT coding (advanced skills) Preferred Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217351/patient-access-representative-admitting https://alumnijobs.cofc.edu/jobs/rss/22217351/patient-access-representative-admitting Marshall, Texas, Description Summary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. Verifies insurance eligibility and obtains necessary authorizations for services rendered. Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. Performs financial assessment for appropriate program assistance. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. Represents the Patient Access department in a professional, courteous manner at ALL times. Required to assist the hospital in the event of an internal or external disaster. Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. Supports the department in achieving established performance targets. Completes required training as needed and as mandated. Maintains the team discipline of following all elements of established standard processes Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. Performs other duties as assigned. Job Requirements: Education/Skills High School Diploma or equivalent experience preferred Experience 1 ? 3 years of experience preferred Licenses, Registrations, or Certifications None required   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217280/patient-account-specialist-senior-tlra-insurance https://alumnijobs.cofc.edu/jobs/rss/22217280/patient-account-specialist-senior-tlra-insurance Houston, Texas, Description Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA?s business objectives. Documents and updates patient account information in TLRA?s collection software system timely and accurate to include appropriate account status. Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests. Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards. Performs research and analysis of account issues and strives to resolve problems timely and accurately. Ensure daily productivity standards are met. Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families. Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential. General hospital A/R accounts knowledge is required. Performs other special projects as required when assigned. Collections ? Insurance Maintains active knowledge of all collection requirements by payors. Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner. Ensures quality standards are met and proper documentation regarding patient accounting records. Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing. Collections ? Self Pay Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community. Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements. Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions. Physician Billing/Collections Ensure proper reimbursement for all services and to ensure all appeals are filed timely. Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices. Identify under and overpayments and take appropriate actions to resolve accounts. Validate commercial insurance claims to ensure the claims are paid according to the contract. Direct knowledge using Meditech and CollectLogix software. Monitor and communicate errors generated by other groups and evaluate for trends. Job Requirements: Education/Skills High School diploma or equivalent years of experience required. Experience 3-5 years of experience preferred. experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Licenses, Registrations, or Certifications None required.   Work Schedule: 5 Days - 8 Hours Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22216921/sr-program-manager-faculty-affairs https://alumnijobs.cofc.edu/jobs/rss/22216921/sr-program-manager-faculty-affairs Nashville, Tennessee, Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Faculty Affairs Office Job Summary: JOB SUMMARY Senior Program Manager, Faculty Appointments The Senior Program Manager for Faculty Appointments partners closely with the Associate Dean for Faculty Affairs to oversee, coordinate, and ensure the accurate and timely processing of all faculty-related actions requiring institutional review and approval. This role serves as a central point of coordination between academic departments, faculty committees, and senior leadership, ensuring compliance with university policies, accreditation standards, and governance requirements throughout the faculty lifecycle. . KEY RESPONSIBILITIES Faculty Appointment and Promotion Coordination Collaborate closely with Department Administrators responsible for preparing documentation associated with faculty appointments and personnel actions. Upon receipt, conduct comprehensive reviews for completeness, accuracy, and policy compliance before preparing materials for presentation to the Associate Dean for Faculty Affairs. Faculty actions include, but are not limited to: New faculty appointments Promotions Track or tenure status changes Reappointments Faculty departures Salary and compensation change requests Documentation and Correspondence Management Ensure all faculty actions are supported by appropriate documentation. Draft formal correspondence, including appointment and promotion letters, and route materials for required approvals and signatures in accordance with institutional protocols. Systems Administration and Data Integrity Enter, update, and maintain faculty action records in institutional systems such as Interfolio, SharePoint, and the Faculty Information System (FIS), ensuring data accuracy, completeness, and consistency across platforms. Training and Development Support Actively contribute to the development, maintenance, and delivery of training materials and guidance for Department Administrators related to faculty affairs processes, policies, timelines, and documentation standards. Faculty Committee and Governance Coordination Coordinate the transition of eligible faculty actions to Committee Manager in partnership with the Senior Program Manager for Faculty Committees and Resource Coordinator. Ensure actions submitted for committee review are complete and compliant. Following committee deliberations, manage the preparation and submission of actions requiring approval by the Provost and the Chancellor. Tracking, Reporting, and Process Monitoring Track all faculty actions from initiation through final approval. Prepare timelines, status reports, and summary metrics as requested to support operational planning and leadership decision-making. Retired and Emeritus Faculty Actions Facilitate the review and completion of all Retired and Emeritus faculty nominations, ensuring adherence to institutional criteria and approval processes. Policy Consultation and Advisory Support Serve as a subject-matter resource for Department Administrators by providing consultation on faculty policies, procedures, and best practices related to onboarding, promotions, and ongoing faculty management. Quality Assurance and Compliance Audits Conduct routine quality assurance reviews and audits of faculty files to ensure documentation accuracy, policy compliance, and readiness for internal or external review. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. Wed, 22 Apr 2026 01:01:36 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217425/patient-services-specialist-2 https://alumnijobs.cofc.edu/jobs/rss/22217425/patient-services-specialist-2 Plano, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists. Essential Functions of the Role Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas. Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested. Helps in training, mentoring and providing help to junior staff as requested. Key Success Factors Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. Able to mentor and train staff. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217318/patient-access-representative-admitting https://alumnijobs.cofc.edu/jobs/rss/22217318/patient-access-representative-admitting Henderson, Texas, Description Summary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. Verifies insurance eligibility and obtains necessary authorizations for services rendered. Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. Performs financial assessment for appropriate program assistance. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. Represents the Patient Access department in a professional, courteous manner at ALL times. Required to assist the hospital in the event of an internal or external disaster. Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. Supports the department in achieving established performance targets. Completes required training as needed and as mandated. Maintains the team discipline of following all elements of established standard processes Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. Performs other duties as assigned. Job Requirements: Education/Skills High School Diploma or equivalent experience preferred Experience 1 ? 3 years of experience preferred Licenses, Registrations, or Certifications None required   Work Schedule: 7AM - 7PM Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217450/patient-services-specialist-2-referral-coordinator https://alumnijobs.cofc.edu/jobs/rss/22217450/patient-services-specialist-2-referral-coordinator Dallas, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. May assist in training and mentoring junior Patient Services Specialists. Essential Functions of the Role Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas. Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested. Helps in training, mentoring and providing help to junior staff as requested. Key Success Factors Excellent listening, social, and communication skills, both oral and written. Professional and respectful telephone etiquette. Ability to adjust communication style for different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records. Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. Able to mentor and train staff. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217245/patient-access-representative-admitting-full-time https://alumnijobs.cofc.edu/jobs/rss/22217245/patient-access-representative-admitting-full-time Longview, Texas, Description Summary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. Verifies insurance eligibility and obtains necessary authorizations for services rendered. Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. Performs financial assessment for appropriate program assistance. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. Represents the Patient Access department in a professional, courteous manner at ALL times. Required to assist the hospital in the event of an internal or external disaster. Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. Supports the department in achieving established performance targets. Completes required training as needed and as mandated. Maintains the team discipline of following all elements of established standard processes Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. Performs other duties as assigned. Job Requirements: Education/Skills High School Diploma or equivalent experience preferred Experience 1 ? 3 years of experience preferred Licenses, Registrations, or Certifications None required   Work Schedule: 7AM - 7PM Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217457/cbs-cash-posting-spec https://alumnijobs.cofc.edu/jobs/rss/22217457/cbs-cash-posting-spec Dallas, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary Ensure all payments and adjustments are posted to patient accounts for the CBS promptly and accurately. Essential Functions of the Role Responsible for all patient payments/adjustment postings for the entire Baylor Scott and White Healthcare System. Responsible for posting all lock box payments and related adjustments timely and accurately. Responsible for posting all over the counter payments from the Access departments at each entity timely and accurately. Ensures all payments and adjustments are accurate and balance to the EOB. Indexes all payments to the patient account at the time of posting. Ensure all patient balances are accurate after payments or adjustments are posted. This ensures proper billing to the patient or secondary insurance. Enters all credit card payments timely and accurately. Balances all payments to the current day workflow. Balances with Accounting on a monthly basis by Entity. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - Less than 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217386/patient-access-representative-emergency-department https://alumnijobs.cofc.edu/jobs/rss/22217386/patient-access-representative-emergency-department Danville, Pennsylvania, Job Summary Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. Job Duties Responsible for checking patients in for appointments and accurately verifying demographics. Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary. Reads and interprets insurance responses. Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter. Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures. Communicates financial obligations to patients and collects fees at time of service as appropriate. Communicates the purpose of and completes all necessary regulatory forms with patient. Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible. Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Ind ependently works work queues to ensure timely resolution of all accounts. M aintain productivity and quality performance expectations Must maintain high regard for confidentiality. Accurately performs medical record maintenance and releases. Assists with referrals and pre-certifications, at the time of encounter. Properly utilizes and maintains patient recall and reschedule lists. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one  Three medical plan choices, including an expanded network for out-of-area employees and dependents   Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)   Company-paid life insurance, short-term disability, and long-term disability coverage   401(k) plan that includes automatic Geisinger contributions   Generous paid time off (PTO) plan that allows you to accrue time quickly   Up to $5,000 in tuition reimbursement per calendar year   MyHealth Rewards wellness program to improve your health while earning a financial incentive   Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones   Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.   Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance   Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 1 year-Related work experience (Preferred) Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Wed, 22 Apr 2026 01:11:06 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217303/patient-financial-representative-senior-patient-financial-services https://alumnijobs.cofc.edu/jobs/rss/22217303/patient-financial-representative-senior-patient-financial-services Irving, Texas, Description Summary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The Job works in a cooperative team environment to provide value to internal and external customers. The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's Mission, Philosophy, and core values of Dignity, Integrity, Compassion, Excellence, and Stewardship. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal, or electronic correspondence. Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers. Maintains working knowledge of all functions within the Revenue Cycle. Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution. Meets or exceeds customer expectations and requirements, and gains customer trust and respect. Compliant with all CHRISTUS Health, payer, and government regulations. Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines. Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures. Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Must have professional and effective written and verbal communication. Billing Review and work on claim edits. Works payor rejected claims for resubmission. Works reports and billing requests. Demonstrates strong knowledge of standard bill forms and filing requirements. Exhibits and understanding of electronic claims editing and submission capabilities. Collections Collect balances due from payors ensuring proper reimbursement for all services. Identifies and forwards proper account denial information to the designated departmental liaison. Dedicated efforts to ensure a proper denial resolution and timely turnaround. Maintain an active knowledge of all collection requirements by payors. Works collector queue daily utilizing appropriate collection system and reports. Demonstrates knowledge of standard bill forms and filing requirements. Identify and resolve underpayments with the appropriate follow-up activities within payor timely guidelines. Identify and resolve credit balances with the appropriate follow-up activities within payor timely guidelines. Identify and communicate trends impacting account resolution. Cash Reconciliation Ensures all payments are retrieved and posted accurately and timely through reconciliation of patient accounting system and bank statement. Researches submitted cash payments by verifying patient account numbers and appropriate facilities. Monitor and performs cash reconciliation to identify cash posting errors and ensures all receipts are applied and reconciles to daily bank deposit and monthly bank statements. Review and post cash corrections, including resolving patient complaints and inquiries from PFS, Finance, Facilities, and Vendor Partners. Resolve and Research unapplied cash, including continuous follow-up until payment identification is made for application of payment or refund. Job Requirements: Education/Skills HS Diploma or equivalent years of experience required. Post HS education preferred. Experience 3-5 years of experience preferred. Experience working within a multi-facility hospital business office environment preferred. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred. Licenses, Registrations, or Certifications None required.   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217281/clinic-patient-representative-senior-obgyn https://alumnijobs.cofc.edu/jobs/rss/22217281/clinic-patient-representative-senior-obgyn Alice, Texas, Description Summary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. Assists with answering phones, taking messages and assisting with patient and staff inquiries. Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. Schedules appointments for patients in accordance with physician guidelines. Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. Scheduled appoints according to clinician template and follows office scheduling policies. Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. Screens visitors and responds to routine requests for information. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health?s cultural diversity objectives. Supports and adheres to CHRISTUS Service Guarantee. Performs other related work as assigned by leadership. Requirements: High school diploma or equivalent. Knowledge of managed care preferred. Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. Excellent interpersonal and communication skills and good math knowledge essential. Some College Preferred Three or more years of experience in a health care organization. ICD9 and CPT coding (advanced skills) Preferred Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217319/clinic-patient-representative-senior-primary-family-medicine https://alumnijobs.cofc.edu/jobs/rss/22217319/clinic-patient-representative-senior-primary-family-medicine Longview, Texas, Description Summary: Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate. Assists with answering phones, taking messages, and assisting with patient and staff inquiries. Responds to CBO requests for patient account corrections and/or maintenance in a timely manner. Schedules appointments for patients in accordance with physician guidelines. Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested. The following duties may also be performed: Checks in patients, verifies, and updates necessary information in the medical record. Assists patients with completing all necessary forms. Schedules appointments according to the clinician template and follows office scheduling policies.  Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims. Screens visitors and responds to routine requests for information. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control. Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health?s cultural diversity objectives. Supports and adheres to CHRISTUS Service Guarantee. Performs other related work as assigned by leadership. Requirements: Education/Skills Minimum Requirements: High school diploma or equivalent. Knowledge of managed care preferred. Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. Excellent interpersonal and communication skills and good math knowledge essential. Preferred Requirements: Some College Experience Minimum Requirements: Three or more years of experience in a health care organization. Preferred Requirements: ICD9 and CPT coding (advanced skills) Experience with charge posting or collections. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217287/clinic-patient-representative-senior-obgyn https://alumnijobs.cofc.edu/jobs/rss/22217287/clinic-patient-representative-senior-obgyn Alice, Texas, Description Summary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. Assists with answering phones, taking messages and assisting with patient and staff inquiries. Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. Schedules appointments for patients in accordance with physician guidelines. Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. Scheduled appoints according to clinician template and follows office scheduling policies. Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. Screens visitors and responds to routine requests for information. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health?s cultural diversity objectives. Supports and adheres to CHRISTUS Service Guarantee. Performs other related work as assigned by leadership. Requirements: High school diploma or equivalent. Knowledge of managed care preferred. Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. Excellent interpersonal and communication skills and good math knowledge essential. Some College Preferred Three or more years of experience in a health care organization. ICD9 and CPT coding (advanced skills) Preferred Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Wed, 22 Apr 2026 01:09:29 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217459/charge-integrity-analyst-1 https://alumnijobs.cofc.edu/jobs/rss/22217459/charge-integrity-analyst-1 Texas,, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.   Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Charge Integrity Analyst I performs duties of moderate complexity, judgment, and scope. The associate must know professional and technical charge editing processes. Hybrid position:  Candidate must live in the Baylor Scott & White service area (DFW, Temple/Waco, Greater Austin Area, and/or College Station).   Essential Functions of the Role Serves as an internal resource to clinical departments, revenue cycle operations, and other departments as needed to resolve charge errors. Accountable for claim edit and Discharged Not Billed (DNB) work queues in the patient accounting system. Accountable for professional charge review, claim edits, and follow-up edits in the patient accounting system. Maintains current knowledge of all professional and technical charge entry systems in the clinical and hospital billing systems. Maintains a basic to moderate knowledge of ordering processes, and how various systems flow for generation of charges for billing. Processes compliance audit corrections in the professional and/or technical charge review environment. Will report all potential compliance findings to management. Assists in the resolution of billing edits and denials. Acts as a liaison between management, billing, HIM, and clinical departments. Resolves errors related to professional or technical charge practices. Researches clinical documentation in the medical record to validate that charging activity is appropriate. Completes thorough and accurate documentation. Key Success Factors Working knowledge of hospital systems utilized in revenue cycle functions including registration, charge entry, order entry, and billing. Working knowledge of medical terminology. Ability to establish and maintain working relationships. Ability to communicate effectively and professionally with physicians, both in writing and orally; courtesy; initiative; resourcefulness. Excellent customer service skills. Proficient with MS Office applications. Must be willing to work varying hours according to work requirements, including nights and weekends. Proficient typing (35 wpm minimum)/keyboarding skills. Ability to multi-task. Must have revenue cycle experience in a healthcare setting. Experience with Epic is required. Collections experience Front-end and back end revenue cycle knowledge is essential. Access service experience is preferred.   Belonging Statement We believe that all people should feel welcomed, valued and supported.   QUALIFICATIONS EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - Less than 1 Year of Experience Wed, 22 Apr 2026 01:12:52 -0400 https://alumnijobs.cofc.edu/jobs/rss/22217289/clinic-patient-representative-urgent-care https://alumnijobs.cofc.edu/jobs/rss/22217289/clinic-patient-representative-urgent-care San Marcos, Texas, Description Summary: Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center?s operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital?s computer system. Responsibilities: Monitor the debit and credit of client accounts Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system Resolves client inquires and complaints on institutional billing transactions Perform order entry, registration, and other clerical duties Perform the training of all clerical staff in the proper registration and printing of patient reports Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts Also assists with scheduling patient appointments, answers phones and inform patients of their benefits Also, complete other duties as needed Requirements: High School Diploma Work Schedule: PRN Work Type: Per Diem As Needed Wed, 22 Apr 2026 01:09:29 -0400