https://alumnijobs.cofc.edu Latest ALUMNI CAREER CENTER Jobs Sun, 31 May 2026 03:16:10 Z https://alumnijobs.cofc.edu/jobs/rss/22304516/senior-director-membership https://alumnijobs.cofc.edu/jobs/rss/22304516/senior-director-membership Chicago, The Institute of Food Technologists (IFT) is seeking a Senior Director of Membership  to provide enterprise-level leadership for IFT’s global membership strategy, operations, and growth. This role is responsible for setting and executing a comprehensive, data-informed approach to member recruitment, retention, engagement, and value delivery across the full member lifecycle. Reporting to the Chief Operating Officer, the Senior Director partners closely with executive leadership, the Board of Directors, and cross-functional teams to ensure membership programs, systems, and experiences align with IFT’s strategic priorities and deliver sustainable growth. This role leads multiple Directors and managers across Membership functions and is accountable for organizational outcomes related to membership growth, revenue, engagement, and experience. The Senior Director models IFT’s core values, builds strong leadership bench strength, and fosters a collaborative, inclusive, and results-oriented culture. WHO WE ARE: Since 1939, the Institute of Food Technologists (IFT) has served as the voice of the global food science community. IFT advocates for science, technology, and research to address the world’s greatest food challenges, guiding our community of more than 200,000. IFT convenes professionals from around the world – from producers and product developers to innovators and researchers across food, nutrition, and public health – with a shared mission to help create a global food supply that is sustainable, safe, nutritious, and accessible to all. IFT provides its growing community spanning academia, industry, and government with the resources, connections, and opportunities necessary to stay ahead of a rapidly evolving food system as IFT helps feed the minds that feed the world. For more information, please visit our website . LEADERSHIP SCOPE: • Leads and develops a multi-layered Membership leadership team, including multiple Directors and managers across membership growth, engagement, sections/chapters, and operations. • Accountable for enterprise-wide membership outcomes, including growth, retention, engagement, and revenue performance. • Serves as a senior leader within the organization, contributing to enterprise planning, cross-functional alignment, and organizational change initiatives. • Serves as the Executive Director for the Feeding Tomorrow Fund that provides scholarships and builds a student pipeline for Food System talent, as well as the executive sponsor for the Higher Education Review Board (HERB) that assesses and approves undergraduate Food Science programs. WHAT WE OFFER: • Pay range between $165,000 to $180,000 per year. (Commensurate with experience and qualifications.) • Hybrid work environment. • Flexible schedule with a 40-hour work week. • Comprehensive benefits package designed to reward and energize our employees, so they can live a balanced life and maintain their well-being. We offer medical, dental, and vision plans at affordable rates. Life and Long-Term Disability insurance is completely free to all employees. Most benefits begin the first of the month following employee’s start date. • Potential Bonus eligibility. • Candidates must be in the Chicagoland area (preferred); no relocation benefits offered at this time. HIGHLIGHTS OF WHAT YOUR ROLE IS: • Establishes and leads the enterprise membership strategy, including recruitment, retention, engagement, and lifecycle management, aligned to IFT’s strategic plan, revenue goals, and long-term sustainability. • Leads and develops multiple Directors and managers through hiring, onboarding, performance management, coaching, succession planning, and professional development; cultivates a strong and productive employee experience. • Develops and executes data-informed growth strategies by analyzing membership trends, market and geographic opportunities, pricing and dues structures, and value propositions to increase engagement, retention, and revenue. • Establishes, monitors, and reports on key performance indicators for recruitment, retention, engagement, operational performance, and financial outcomes; provides clear, actionable insights and recommendations to executive leadership. • Oversees membership operations, systems, and data management processes to ensure efficient, accurate, member-centric delivery of services, including renewals, activation, and special membership requests. • Prepares, manages, and monitors membership-related budgets and revenue targets; ensures fiscal accountability, effective resource allocation, and alignment with organizational financial policies. • Partners cross-functionally with Marketing, Sales, Meetings, IT, Finance, CoDeveloper, Divisions, Science & Policy, Knowledge and Learning Experiences, Journals, and Strategy teams to deliver seamless, integrated member experiences and maximize the value of IFT products, programs, recognition initiatives, and events, including Section events and IFT FIRST. • Provides strategic leadership for sections/student chapters in partnership with volunteer leaders, ensuring alignment with IFT strategy and providing governance support that enables section and chapter success and consistent delivery of member value. • Strengthens volunteer leadership systems by ensuring leaders have the tools, training, resources, and best practices needed to drive engagement and growth. • Leads conversion, engagement, and retention strategies associated with major IFT programs and events, ensuring coordinated execution, strong member experiences, and measurable outcomes. • Builds brand loyalty and long-term relationships by ensuring high responsiveness to member and stakeholder needs and by continuously improving the end-to-end membership experience. • Serves as a senior advisor to executive leadership and regularly prepares and presents membership strategy, performance metrics, risks, and opportunities to the IFT Board of Directors and relevant committees. • Partners with the CEO, COO, CFO, CMO (Chief Marketing Officer), and CSO (Chief Science Officer) to ensure membership priorities align with organizational strategy and Board-approved goals. MORE DETAILS YOU’LL WANT TO KNOW: • Manages up to 6 team members. • The main office location is 433 West Van Buren Street, Suite 11-G Chicago, IL 60607. • Interviews will be conducted virtually and/or onsite. • Occasional domestic travel is expected including the ability to attend occasional evening, weekend, and overnight meetings consistent with IFT leadership roles. • This position, and all others at IFT, may be modified at any time. To ensure operational efficiency and meet the changing needs of our customers and our Business, other duties may be assigned as needed. CORE VALUES: • Community: We believe in the power of community. We collaborate across borders and scientific disciplines with public and private institutions. We are a convener of people and ideas. Teamwork is essential to our success. • Integrity: We want our scientific and operational integrity to be renowned. We honor and value the variety of perspectives and experiences within our community. We adhere to the highest level of professionalism and professional ethics. • Passion: We are passionate about the science of food. We are dedicated to expanding knowledge and advancing careers. We commit ourselves to finding solutions to the food challenges facing humanity. • Progress: We are dedicated to supporting the changing needs of our members and our community. We are committed to continuous improvement and to championing innovation. Learn More • Respect: We respect the scientific process and our peers. We are guided by the needs and demands of our members. We are committed to clear communication and responsiveness. • Inclusion: We promise to listen, learn, and invite input from everyone. We will create processes to reach shared agreements and ensure fairness in our community. Our decisions and actions are informed by intentionally challenging assumptions, beliefs, and practices that affect access and opportunity in society and science. WHAT WE REQUIRE: • Bachelor's degree in Business, Communications, or equivalent. • 7+ years of association management experience, particularly related to data analytics, CRM or membership platforms, performance measurement, and volunteer management. • Certified Association Executive (CAE) (preferred experience). • Experience in professional associations or mission-driven organizations (preferred experience). • Interest in - and experience with - applying AI solutions to member operations, data analytics, and member outreach and engagement. • Progressive leadership experience in membership, customer engagement, association management, or related fields. • Demonstrated success leading multi-level teams and complex, cross-functional initiatives at a senior or director level. • Demonstrated success in achieving growth in members, revenue, and engagement metrics in membership associations. • Experience partnering with executive leadership and Boards to drive strategy and organizational outcomes, including strong public speaking and presentation skills. • Strong nonprofit governance background. • Deep curiosity and ability to problem solve, take swift action, and build systems and processes that accelerate execution of business strategy. The Institute of Food Technologists is an Equal Opportunity Employer. AI may have been used during the recruiting process. Please visit here to learn how. Fri, 29 May 2026 11:46:12 -0400 https://alumnijobs.cofc.edu/jobs/rss/22295783/senior-director-membership https://alumnijobs.cofc.edu/jobs/rss/22295783/senior-director-membership Chicago, Illinois, The Institute of Food Technologists (IFT) is seeking a Senior Director of Membership  to provide enterprise-level leadership for IFT’s global membership strategy, operations, and growth. This role is responsible for setting and executing a comprehensive, data-informed approach to member recruitment, retention, engagement, and value delivery across the full member lifecycle. Reporting to the Chief Operating Officer, the Senior Director partners closely with executive leadership, the Board of Directors, and cross-functional teams to ensure membership programs, systems, and experiences align with IFT’s strategic priorities and deliver sustainable growth. This role leads multiple Directors and managers across Membership functions and is accountable for organizational outcomes related to membership growth, revenue, engagement, and experience. The Senior Director models IFT’s core values, builds strong leadership bench strength, and fosters a collaborative, inclusive, and results-oriented culture. WHO WE ARE: Since 1939, the Institute of Food Technologists (IFT) has served as the voice of the global food science community. IFT advocates for science, technology, and research to address the world’s greatest food challenges, guiding our community of more than 200,000. IFT convenes professionals from around the world – from producers and product developers to innovators and researchers across food, nutrition, and public health – with a shared mission to help create a global food supply that is sustainable, safe, nutritious, and accessible to all. IFT provides its growing community spanning academia, industry, and government with the resources, connections, and opportunities necessary to stay ahead of a rapidly evolving food system as IFT helps feed the minds that feed the world. For more information, please visit https://www.ift.org. LEADERSHIP SCOPE: • Leads and develops a multi-layered Membership leadership team, including multiple Directors and managers across membership growth, engagement, sections/chapters, and operations. • Accountable for enterprise-wide membership outcomes, including growth, retention, engagement, and revenue performance. • Serves as a senior leader within the organization, contributing to enterprise planning, cross-functional alignment, and organizational change initiatives. • Serves as the Executive Director for the Feeding Tomorrow Fund that provides scholarships and builds a student pipeline for Food System talent, as well as the executive sponsor for the Higher Education Review Board (HERB) that assesses and approves undergraduate Food Science programs. WHAT WE OFFER: • Pay range between $165,000 to $180,000 per year. (Commensurate with experience and qualifications.) • Hybrid work environment. • Flexible schedule with a 40-hour work week. • Comprehensive benefits package designed to reward and energize our employees, so they can live a balanced life and maintain their well-being. We offer medical, dental, and vision plans at affordable rates. Life and Long-Term Disability insurance is completely free to all employees. Most benefits begin the first of the month following employee’s start date. • Potential Bonus eligibility. • Candidates must be in the Chicagoland area (preferred); no relocation benefits offered at this time. HIGHLIGHTS OF WHAT YOUR ROLE IS: • Establishes and leads the enterprise membership strategy, including recruitment, retention, engagement, and lifecycle management, aligned to IFT’s strategic plan, revenue goals, and long-term sustainability. • Leads and develops multiple Directors and managers through hiring, onboarding, performance management, coaching, succession planning, and professional development; cultivates a strong and productive employee experience. • Develops and executes data-informed growth strategies by analyzing membership trends, market and geographic opportunities, pricing and dues structures, and value propositions to increase engagement, retention, and revenue. • Establishes, monitors, and reports on key performance indicators for recruitment, retention, engagement, operational performance, and financial outcomes; provides clear, actionable insights and recommendations to executive leadership. • Oversees membership operations, systems, and data management processes to ensure efficient, accurate, member-centric delivery of services, including renewals, activation, and special membership requests. • Prepares, manages, and monitors membership-related budgets and revenue targets; ensures fiscal accountability, effective resource allocation, and alignment with organizational financial policies. • Partners cross-functionally with Marketing, Sales, Meetings, IT, Finance, CoDeveloper, Divisions, Science & Policy, Knowledge and Learning Experiences, Journals, and Strategy teams to deliver seamless, integrated member experiences and maximize the value of IFT products, programs, recognition initiatives, and events, including Section events and IFT FIRST. • Provides strategic leadership for sections/student chapters in partnership with volunteer leaders, ensuring alignment with IFT strategy and providing governance support that enables section and chapter success and consistent delivery of member value. • Strengthens volunteer leadership systems by ensuring leaders have the tools, training, resources, and best practices needed to drive engagement and growth. • Leads conversion, engagement, and retention strategies associated with major IFT programs and events, ensuring coordinated execution, strong member experiences, and measurable outcomes. • Builds brand loyalty and long-term relationships by ensuring high responsiveness to member and stakeholder needs and by continuously improving the end-to-end membership experience. • Serves as a senior advisor to executive leadership and regularly prepares and presents membership strategy, performance metrics, risks, and opportunities to the IFT Board of Directors and relevant committees. • Partners with the CEO, COO, CFO, CMO (Chief Marketing Officer), and CSO (Chief Science Officer) to ensure membership priorities align with organizational strategy and Board-approved goals. MORE DETAILS YOU’LL WANT TO KNOW: • Manages up to 6 team members. • The main office location is 433 West Van Buren Street, Suite 11-G Chicago, IL 60607. • Interviews will be conducted virtually and/or onsite. • Occasional domestic travel is expected including the ability to attend occasional evening, weekend, and overnight meetings consistent with IFT leadership roles. • This position, and all others at IFT, may be modified at any time. To ensure operational efficiency and meet the changing needs of our customers and our Business, other duties may be assigned as needed. CORE VALUES: • Community: We believe in the power of community. We collaborate across borders and scientific disciplines with public and private institutions. We are a convener of people and ideas. Teamwork is essential to our success. • Integrity: We want our scientific and operational integrity to be renowned. We honor and value the variety of perspectives and experiences within our community. We adhere to the highest level of professionalism and professional ethics. • Passion: We are passionate about the science of food. We are dedicated to expanding knowledge and advancing careers. We commit ourselves to finding solutions to the food challenges facing humanity. • Progress: We are dedicated to supporting the changing needs of our members and our community. We are committed to continuous improvement and to championing innovation. Learn More • Respect: We respect the scientific process and our peers. We are guided by the needs and demands of our members. We are committed to clear communication and responsiveness. • Inclusion: We promise to listen, learn, and invite input from everyone. We will create processes to reach shared agreements and ensure fairness in our community. Our decisions and actions are informed by intentionally challenging assumptions, beliefs, and practices that affect access and opportunity in society and science. HOW TO APPLY: If interested, please forward your resume, along with a cover letter  (strongly preferred) , by visiting our careers page . The Institute of Food Technologists is an Equal Opportunity Employer. AI may have been used during the recruiting process. Please visit here to learn how.  WHAT WE REQUIRE: • Bachelor's degree in Business, Communications, or equivalent. • 7+ years of association management experience, particularly related to data analytics, CRM or membership platforms, performance measurement, and volunteer management. • Certified Association Executive (CAE) (preferred experience). • Experience in professional associations or mission-driven organizations (preferred experience). • Interest in - and experience with - applying AI solutions to member operations, data analytics, and member outreach and engagement. • Progressive leadership experience in membership, customer engagement, association management, or related fields. • Demonstrated success leading multi-level teams and complex, cross-functional initiatives at a senior or director level. • Demonstrated success in achieving growth in members, revenue, and engagement metrics in membership associations. • Experience partnering with executive leadership and Boards to drive strategy and organizational outcomes, including strong public speaking and presentation skills. • Strong nonprofit governance background. • Deep curiosity and ability to problem solve, take swift action, and build systems and processes that accelerate execution of business strategy. Fri, 22 May 2026 18:13:17 -0400 https://alumnijobs.cofc.edu/jobs/rss/22256510/director-of-membership-engagement https://alumnijobs.cofc.edu/jobs/rss/22256510/director-of-membership-engagement Northeast Atlanta, COMPANY OVERVIEW Conway Data is the contract association manager for the Industrial Asset Management Council (IAMC).  IAMC is the premiere manufacturing and industrial real estate trade association for professionals in the U.S. and abroad. Using a personable and forward-thinking approach, IAMC facilitates the best networking, knowledge sharing and professional development opportunities for its members. Through these channels, IAMC members are better able to create value for their respective companies, shaping the future of the industry. POSITION OVERVIEW IAMC is seeking a results-driven, relationship-first Director of Member Engagement to lead our member retention and engagement strategy. This is a high-impact, high-visibility role for someone who is energized by building genuine connections, moves with urgency and intention, and thrives as part of a collaborative team working toward shared goals. The Director of Member Engagement owns the member experience from onboarding through long-term retention. This person proactively identifies opportunities to deepen member relationships, drives participation across IAMC programs and committees, and partners closely across the IAMC staff team to ensure every touchpoint reinforces the value of IAMC membership. A critical distinction of this role: IAMC’s “Corporate” members are the anchors of the organization and must receive primary focus in all engagement and retention efforts. AREAS OF RESPONSIBILTY Member Retention & Relationship Management Proactively cultivate and maintain direct, ongoing relationships with current IAMC members through regular calls, emails, personal notes, and in-person visits, with a primary focus on Corporate members. Serve as the go-to staff contact for current members, ensuring needs are understood, addressed promptly and escalated when appropriate. Lead the membership renewals process in partnership with the accounting team, resolving member questions and concerns with a sense of urgency and care. Develop and execute a comprehensive member engagement and retention plan with specific, measurable goals and regular reporting on progress. Onboarding & New Member Experience Partner with the Director of Membership Development to design and deliver a best-in-class onboarding experience that sets new members up for long-term engagement from day one. Connect new members with relevant committees, programs, peer networks and leadership opportunities early and often. Programs, Committees & Events Serve as staff liaison to the Member Engagement Committee and a select number of other committees participating actively in calls, supporting deliverables and keeping initiatives on track. Lead and execute the Ambassador Program for bi-annual IAMC Forums, driving strong member participation and a welcoming experience. Lead and execute the annual IAMC Service Provider and Economic Developer of the Year Awards program. Promote IAMC Local Meetings to the membership and collaborate with the Director of Membership Development on attendance and outreach efforts at target-market events. Strategic Collaboration & Communications Partner with the Senior Director of Communications & Marketing to develop and deploy membership marketing strategies, print and digital materials, and engagement campaigns. Work with the President & CEO, Board of Directors, and IAMC staff to ensure the membership value proposition remains central to IAMC’s strategic planning. Prepare and present timely membership reports tracking critical data, analyzing trends and making actionable recommendations for improvement. Maintain accurate current member profiles in the IAMC database; oversee related administrative responsibilities with precision. Support IAMC Forums and other all-team initiatives that advance member value.   KNOWLEDGE, SKILLS AND ABILITIES Bachelor’s degree or equivalent experience required. 5+ years of experience in a nonprofit organization or professional association, with a track record of meaningful member or volunteer engagement. Demonstrated success managing member retention programs, committees or similar relationship-driven portfolios. Proactive & self-directed: You don’t wait to be told. You spot opportunities, take initiative and follow through with accountability. Relationship builder: You are genuine, warm and skilled at earning trust with diverse member personas from C-suite executives to emerging professionals. Collaborative by nature: You partner instinctively across teams and communicate proactively to keep everyone aligned. Data-savvy: You use data to inform decisions, measure impact and tell a compelling story about member engagement trends. Tech fluent: Experience with an AMS (NOAH or similar), Higher Logic or comparable community/engagement platforms and email marketing software. Organized & detail-oriented: You manage multiple priorities with precision and keep projects on track in a fast-paced environment. Excellent communicator: Strong written and verbal skills; confident presenting to leadership and engaging one-on-one with members. You care deeply about the member experience and take ownership of outcomes, not just activities. You bring energy, enthusiasm and a positive attitude to your team and to every member interaction. Wed, 06 May 2026 10:10:07 -0400 https://alumnijobs.cofc.edu/jobs/rss/22310543/director-of-membership-and-operations https://alumnijobs.cofc.edu/jobs/rss/22310543/director-of-membership-and-operations Washington, DC, Smithbucklin , a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for a  Director of Membership & Operations  to join our team in our  DC office  and serve our association management client organization  Vacation Rental Management Association (VRMA) .   The Vacation Rental Management Association (VRMA), a leading professional association in the vacation rental industry, is seeking a Director of Membership and Operations. In this role, the Director will enhance internal operations, increase member value, and ensure effective organizational performance. Reporting to the Executive Director, the position involves integrating strategy, operations, membership, and volunteer engagement for long-term growth and relevance. As a key partner to the Executive Director, the Director will align staff and systems, boost operational effectiveness, and ensure VRMA delivers valuable experience for members and stakeholders. At Smithbucklin, we embody a culture driven by  optimism, ambition, expertise,  and  thoughtfulness , where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.   What You Will Do: Strategic Leadership & Organizational Alignment Act as the primary operational strategist supporting the Executive Director, translating organizational priorities into coordinated, actionable plans. Maintain cross-functional operational oversight to ensure VRMA performs strongly in areas such as leadership alignment, member value creation, program quality, financial strength, and long-term growth positioning. Facilitate organizational focus and rhythm, ensuring decisions and resources align with strategic priorities. Membership Strategy, Growth, and Engagement Lead a comprehensive membership strategy that drives recruitment, retention, and increased member engagement, contributing to overall member and revenue growth. Continuously refine membership offerings using insights from data, market dynamics, competitive analysis, and member feedback. Strengthen the association’s market position and reputation by ensuring the member experience remains differentiated and high value. Partner with Marketing to enhance communications, onboarding, and engagement pathways that deepen membership and participation. Data Strategy, Governance & Systems Leadership Own membership data integrity and CRM performance, ensuring a single source of truth that accurately tracks pipeline, conversion, renewal, and engagement metrics Lead CRM and marketing automation configuration (segmentation, workflows, integrations) to execute acquisition, renewal, and engagement campaigns tied to membership growth targets Direct performance reporting and forecasting, establishing KPIs and translating results into specific actions to close gaps in growth, retention, and engagement Lead membership operations and systems, standardizing workflows, improving data accuracy, and strengthening infrastructure to support efficient, scalable service delivery Volunteer Leadership & Governance Support Build and sustain an effective volunteer ecosystem by leading recruitment, onboarding, training, and recognition efforts. Ensure committees and volunteer groups operate with clarity, purpose, and alignment with the association’s goals. Promote modern governance practices and support volunteers in delivering consistent, high-quality contributions Financial Oversight & Business Operations Partner with the Executive Director to develop the annual operating budget and ensure resource alignment with strategic goals. Oversee financial reporting, reconciliation, and monthly performance analytics, ensuring transparency and accuracy. Identify opportunities to strengthen financial resilience, support investment capacity, and improve operational margins. Staff Leadership & Performance Management Supervise designated staff providing clear direction, performance expectations, and professional development support. Foster a collaborative and results-driven culture that emphasizes accountability, communication, and service excellence. Ensure staff have the tools, clarity, and environment needed to thrive and deliver strong outcomes. Executive & Board Support Provide the Executive Director and Board of Directors with timely operational insights, performance updates, financial reporting, and membership analytics. Support organizational planning, risk assessment, and prioritization processes that keep VRMA future-focused and responsive. Prepare high-quality materials, dashboards, and reports that enhance decision-making and visibility across the organization. Basic Qualifications : Significant experience in association management, membership, operations, or related functions, with demonstrated results in growth, retention, and engagement Strong project and process management discipline, with the ability to translate strategy into coordinated execution across functions Proven ability to improve operational systems, enhance member value, and manage complex, multi-stakeholder initiatives Experience with CRM platforms (e.g., HubSpot, Salesforce), campaign execution, data management and performance reporting, as well as budgeting, financial analysis, and organizational performance management Excellent interpersonal and communication skills, with the ability to work effectively across staff teams, volunteer leaders, and external partners Familiarity with the vacation rental management industry is a plus Bachelor’s degree or equivalent experience required; advanced degree preferred   Where Do You Fit? Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.   Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday.  Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.   Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $110,000-$120,000.   Equal Employment Opportunity At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.   Smithbucklin will not sponsor applicants for work visas and as a precondition of employment. You must be authorized to work in the United States permanently. Fri, 29 May 2026 10:20:21 -0400 https://alumnijobs.cofc.edu/jobs/rss/22310717/member-experience-analyst https://alumnijobs.cofc.edu/jobs/rss/22310717/member-experience-analyst Washington, D.C., The National Association of Wholesaler-Distributors (NAW), the Washington, DC-based trade association representing the 35,000 company, $8.2 trillion revenue distribution industry, is seeking a motivated, detail-oriented, and collaborative Member Experience Analyst to join the team. We are seeking a strong communicator and detail-oriented individual to lead our Member Intelligence Initiative as a research analyst in the Member Experience Division. In this role, you will engage directly with member company executives and administrators to collect and analyze qualitative and quantitative information about organizations and their leaders, positioning NAW to optimize the delivery of services, content, and programming. In addition to contributing to the quality and maintenance of member data in collaboration with NAW’s Operations Department, you will support the Member Experience team in delivering value to members in alignment with your research and analysis. Essential Job Responsibilities Written and Verbal Communication with Executives : Utilize clear, accurate, and effective communications through phone, e-mail, and social media platforms to connect with member executives and gather business intelligence. Develop a strong command of the NAW member value proposition to inform interactions and respond to member inquiries. Data Management and Quality Assurance: Collaborate with NAW’s Operations Department to transfer collected business intelligence into NAW’s customer relationship management (CRM) platform in a manner that ensures completeness, accuracy, and organization. Implement data validation techniques and perform regular audits to maintain data integrity. Serve as primary liaison to IT department, ensuring data integrity, coordinating dashboards and reporting. Utilize the Salesforce platform and other relevant tools. Structured Research and Analysis: Design and deploy surveys to inform Member Experience and organizational priorities. Analyze member data to craft and update Member Experience annual plans for individual member companies. Conduct news searches and write summaries. Research companies and individuals and write summaries. Content Curation and Deployment: Collaborate with Member Experience team to curate, align, and help deliver NAW’s existing content, services, and programming to member executives, including aligning individuals to relevant peer communities and engagement opportunities. Liaison with other NAW departments to understand program offerings, including new launches, and actively connect member companies to specific program offerings based on interest. Work closely with the Member Experience team to deliver value throughout the year with regular touchpoints, news and policy updates, and event invitations and opportunities. Work creatively and collaboratively with policy expert colleagues to identify new areas of interest for members throughout NAW’s advocacy offerings. Executive Community Development and Engagement: Support the design, curation, and ongoing engagement of targeted executive communities aligned to key functional roles and strategic priorities across member organizations. Identify common themes, challenges, and opportunities across member companies to help shape relevant peer-to-peer engagement experiences. Facilitate meaningful connections among executives by aligning individuals with similar roles, priorities, and business challenges in a non-competitive environment. Partner with internal stakeholders to ensure insights gathered through community engagement inform NAW programming, content development, and member experience strategy. Innovation and Continuous Improvement Stay updated on industry trends, best practices, and emerging technologies related to member intelligence, member service, and executive communication. Continuously seek ways to enhance business processes, information acquisition, and member communication effectiveness to better serve members and the enterprise. Requirements: Strong organizational skills with attention to detail; ability to follow schedules and prioritize to meet deadlines and manage initiatives to completion. Strong written and verbal communication skills; experience engaging with executives preferred. Experience utilizing modern data management and communication tools (Microsoft Excel & Outlook, Salesforce, LinkedIn, ZoomInfo). Strong interpersonal skills, exhibiting a positive attitude and a professional demeanor. Exceptional customer service skills; a focused listener and problem solver Ability to work with creativity and flexibility in a fast-paced environment. Ability to work independently as well as collaboratively with internal and external stakeholders. Ability to create new processes and demonstrate sound judgment. A high degree of personal initiative Education and Experience: Bachelor’s degree and/or equivalent work experience required, concentration in sales, communications, marketing, or data management preferred. 3+ years of relevant work experience, required Other Qualifications Knowledge of the distribution industry, desirable Association experience including in member experience, member engagement and/or programs The position is based at NAW’s headquarters office in Washington, DC, near Metro Center. NAW is currently offering a hybrid work model, with employees expected to be in the office Tues - Thurs. Fri, 29 May 2026 14:42:15 -0400 https://alumnijobs.cofc.edu/jobs/rss/22307157/member-outreach-manager https://alumnijobs.cofc.edu/jobs/rss/22307157/member-outreach-manager Alexandria, Virginia, The Member Outreach Manager is responsible for driving growth and satisfaction of the association’s membership through targeted recruitment, structured onboarding, and ongoing retention and engagement activities. This role combines inside sales, account management, and member service to ensure a consistently positive experience across the member lifecycle. Core Responsibilities Execute a year-round member recruitment and onboarding plan aligned with organizational revenue and growth goals. Identify and qualify prospective member organizations through research, referrals, events, and inbound leads. Track leads, opportunities, and conversions in the Association Management System (iMIS), ensuring accurate, up-to-date records. Engage current members as ambassadors, leveraging testimonials, peer referrals, and success stories in recruitment efforts. Own the regular member onboarding process from application through first-year renewal to ensure a seamless, high-touch experience for new members. Conduct welcome calls or virtual orientations to explain key benefits, member programs, and engagement opportunities. Implement proactive retention strategies, including structured touchpoints prior to renewal dates for at-risk and key accounts. Conduct member satisfaction outreach (e.g., periodic check-ins, surveys, exit interviews) to gather feedback and identify opportunities to improve the member experience. Collaborate with the events and programs team to drive member attendance and participation in signature events, webinars, and volunteer opportunities.   POSITION REQUIREMENTS AND SKILLS:   Required Bachelor’s degree or equivalent combination of education and experience. 1–3 years of experience in membership, inside sales, customer success, account management, or related role—preferably in an association, nonprofit, or B2B environment. Strong relationship-building and communication skills (phone, video, and written), with comfort engaging senior-level executives at member companies. Goal-oriented and comfortable with outreach, pipelines, and conversion metrics. Collaborative, with the ability to work across departments and influence without authority. Flexible and adaptable, able to adjust to changing priorities and experiment with new tactics. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to proofread and edit reports, journals, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, members, and the general public.   Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of opinions and pull into a concise and achievable goal.   Skills: To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; ability to read financial reports; ability to utilize the iMis database; and the ability to utilize government affairs software.   Certificates and Licenses: None needed.   Work Environment: General office conditions.   Physical Demands: While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear.  The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.   Travel: To perform this job successfully, an individual may be required to travel, including travel over weekends.   The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.    Thu, 28 May 2026 15:18:56 -0400 https://alumnijobs.cofc.edu/jobs/rss/22304593/career-and-member-services-manager https://alumnijobs.cofc.edu/jobs/rss/22304593/career-and-member-services-manager Bellingham, WA, Join our team, sharing the latest scientific advances in light-based technologies from around the world, including biomedical optics, astronomy, lasers, solar, nanotechnology, and more!  Make a difference by doing important work with a successful, international not-for-profit organization. Full-time, 40 hours per week position, non-exempt, with flexible work hours.   Description of duties The Career and Member Services Manager is responsible for the conceptualization, development, and execution of innovative programs, resources, and events that support member engagement and career growth. This role identifies emerging member needs, designs new initiatives, and manages program delivery across conferences and year-round offerings. Success in this role requires a strategic, data-driven mindset with a focus on continuous improvement and member value.   Key Responsibilities Design, develop, and manage member services and career development programs delivered at SPIE conferences and throughout the year, including program strategy, budgeting, promotion, and evaluation Lead the evolution of the SPIE Student Chapter program, including new initiatives, resources, and events to foster growth, engagement, and long-term success Serve as staff liaison to the Early Career and Student Subcommittee, supporting collaboration and program alignment Establish and monitor metrics to evaluate program effectiveness and guide continuous improvement efforts Identify emerging member and workforce development needs and lead the design and launch of new programs, pilots, and services to address those needs Partner cross-functionally with internal teams (e.g., marketing, events, and technology) to ensure successful program delivery and promotion.   Core Competencies Ability to work both independently and collaboratively in a team environment Strong organizational and project management skills with the ability to manage multiple priorities Proven ability to meet deadlines and deliver results in a fast-paced environment   Education & Experience Requirements Experience in program management, member services, education programs, or a related field Strong business process improvement and project management skills Proficiency with CRM systems (e.g., Microsoft Dynamics), databases, email tools, and Microsoft Office Suite Technical aptitude and interest in AI and emerging technologies Ability to troubleshoot and solve problems, particularly in live event settings Excellent written and verbal communication skills Self-starter who takes initiative and drives results Demonstrated cultural awareness and commitment to customer service and inclusivity Bachelor’s degree in business administration or entrepreneurship preferred. Experience in project management and/or business development, including program design, proposal development, and launching new initiatives from concept through execution Experience interacting with international constituents; second language a plus but not required.   Compensation and Benefits package include:   Competitive wages, annual discretionary bonus. Pay Range $38.61/hr to $ 56.73/hr. Medical, dental & vision benefits provided (100% employer paid premium for the employee, 75% employer paid premium for the dependents). Defined retirement contribution: SPIE provides an automatic 5% contribution PLUS SPIE offers UP to 5% matching contributions and 25% vesting each year, 100% vested after 4 years. Paid Time Off plan begins at 31 days per year. Health savings accounts are partially funded by SPIE.  Flexible spending accounts for dependent care and dental/vision expenses available. Employee life & disability insurance provided, dependent life insurance & Long Term Care insurance available through payroll deduction.  Many learning & development opportunities including tuition reimbursement & leadership development.   Location: Physical work location in Bellingham, WA.  Applicants must be currently authorized to work in the United States on a full-time basis.  The employer will not sponsor applicants for work visas.   Culture: SPIE recognizes that diversity and inclusion drive innovation, excellence, and new knowledge. Bringing together people from different backgrounds, experiences, and perspectives makes us stronger and supports our mission. We offer a collaborative work environment and strive to create a culture of belonging for all our employees. Please apply online:  www.spie.jobs and include a resume & cover letter, indicating how your experience & qualifications match the requirements & why you will be successful in this position. All materials must be received by 5 p.m.  6/5/2026.   SPIE is committed to creating a diverse environment and is proud to be an equal opportunity employer.  SPIE provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.   Wed, 27 May 2026 14:13:03 -0400 https://alumnijobs.cofc.edu/jobs/rss/22304793/chief-operations-officer https://alumnijobs.cofc.edu/jobs/rss/22304793/chief-operations-officer Los Angeles, California, California Association of REALTORS® is looking for a Chief Operations Officer who is an extremely organized, strong strategic leader, and collaborative partner, who can help move C.A.R. forward. This person will work closely with the CEO and the Leadership Team to help drive organizational priorities, improve communication and coordination across departments, and ensure the organization is operating efficiently and effectively. The ideal candidate must be able to lead large-scale projects, manage complex operations, and build strong relationships with staff, leadership, and our volunteer members. We are looking for someone who is proactive, solution-oriented, and comfortable making decisions while also understanding the importance of culture, communication, and accountability. Association experience and the ability to work effectively with elected leadership are extremely important, as this role will help oversee key operational areas, improve organizational effectiveness, and ensure we continue delivering a high level of service to our 200,000 members.   POSITION SUMMARY The Chief Operations Officer of the California Association of REALTORS® is the senior vice president of operations and provides strategic leadership and operational oversight for the Association’s Operations Group, ensuring effective management of programs, resources, and organizational services. The COO is responsible for the management of Operations area budgets and overall performance overseeing Human Resources, Customer Contact Center operations and Meeting Services. Reporting directly to the CEO, and in partnership with a strong staff team, this COO partners with the CEO to translate long-term goals into actionable daily operations while assisting the CEO in supporting the Association’s elected officers. Compensation Range: $300,000 to $350,000 annually Benefits : Competitive benefits package including health, dental, vision, 401(k) retirement plan with company contribution, 12 Paid Holidays, PTO, and more!   KEY RELATIONSHIPS Reports to Chief Executive Officer Direct reports Vice President of Customer Experience and Operations Human Resources Manager Manager of Meeting Services (2) Leadership Engagement Manager Other key relationships Current and potential C.A.R. members National Association of REALTORS® and other related associations   IDEAL EXPERIENCE Association background Possess a strong understanding of association dynamics of membership-based organizations, including effective partnership with volunteer Boards of Directors and member leadership. Demonstrated senior leadership experience and business acumen Direct accountability for leading operational functions to align people, strategy, operations, budgeting, and service delivery to support organizational performance, member value, and support long-term organizational success; leadership experience in a membership organization context preferred. Experience with the California labor and employment laws Possess a strong understanding of California labor and employment laws, regulations, and workplace practices, including the ability to navigate complex employee relations and compliance matters in a dynamic organizational environment. Financial & Contract Oversight Experience with contract administration, benefits program oversight, budget management, and fiscal oversight responsibilities, including stewardship of organizational resources, vendor relationships, operational processes, and organizational accountability.   CRITICAL LEADERSHIP CAPABILITIES Strategic Thinking Works with the CEO to create a strategic plan based on current and future market realities, providing a “big picture” perspective informed by a clear understanding of the most pressing issues for the membership. Maintains an awareness of the challenges and opportunities for members and the broader industry and collects and analyzes data on the membership to help determine their ongoing needs. Adjusts the Association’s actions and approach as appropriate in order to help C.A.R. members navigate the changing industry context. Remains current on emerging technologies that are relevant for the industry and the association. Thinks 3-5 years ahead beyond the current defined strategy. Collaborating and Influencing Quickly engages and develops trusted relationships with a complex and diverse membership to build alignment on C.A.R.'s agenda. Articulates C.A.R.'s value proposition effectively and serves as a compelling and credible spokesperson to a range of stakeholders, including existing and prospective members, California policymakers and regulators, other related trade associations, non-governmental organizations (NGOs with a focus on private property rights), and the public. Leading People Engages, inspires, and empowers a motivated and high-performing team, bringing out each team member’s personal best while modeling passion for C.A.R.’s mission. Effectively communicates the organization’s long-term direction to all relevant stakeholders and collaborates with the team on how to reach it. Delegates strategic objectives to the whole team with clear and explicit intent and calls upon team members to contribute to the best of their ability; focuses on the team’s growth and development as a group and as individuals. Defines measurable goals and regularly collects data to track where the organization stands on its equity, diversity and inclusion efforts. Continues to promote a healthy organizational culture with independent and open communication among team members, the Board, and other stakeholders.   APPLICATIONS AND NOMINATIONS If you wish to submit application materials to apply for this position, please email: COOSearch@car.org   The California Association of REALTORS® is one of the country’s most influential statewide trade associations dedicated to the advancement of professionalism in real estate. Today, the California Association of REALTORS® includes 96 local member Associations and more than 200,000 REALTORS®, REALTOR®-associates and affiliate members who abide by a rigid code of professional ethics. The Association emphasizes the development and distribution of products, programs and services which assist members to achieve success in their individual real estate businesses, while continuing to be the premiere representative of private property rights and of real estate professionals in the public policy arena. C.A.R. Mission Statement Shape, promote and protect an environment for the entire real estate industry, one in which California REALTORS® can succeed in meeting the real property needs of consumers. C.A.R. Vision Statement C.A.R. drives innovation and opportunity in the real estate profession and market. C.A.R. Operating Values Property Ownership. We believe property ownership builds financial security and thriving, sustainable communities. We strive to make property ownership attainable for all who are committed to working toward it. Property Rights. We believe that the freedom to buy, sell, maintain, and improve real property is a fundamental right. Inclusion. We believe that a conscious, persistent effort to further diversity, equity, inclusion and belonging within our community and our organization will drive greater success and innovation through the contribution of different perspectives and ideas.   The REALTOR® Difference. We believe that REALTOR® signifies: Professionalism : a commitment to the highest ethical standards in the real estate profession. Competence : a commitment to lifelong learning and a high level of knowledge and expertise in the ever-changing profession of real estate. Trust : reliable, credible real estate guidance and accurate, comprehensive data. Community : belief in the power of community and the commitment to engage, contribute, educate and lead. Collaboration and Trust. We believe we are stronger when we collaborate and form relationships based on mutual goals, open communication, fairness, and transparency.   Key C.A.R. Programs and Services Legal services : Provides summaries of legislation and real estate cases, as well as a Legal Hotline for transaction questions. Political advocacy : C.A.R. advocates for REALTOR® issues in Sacramento and Washington D.C. and works with local associations to advocate for property rights. Transaction support : Development and continuous updating of standard forms available to members. Education : Develops and supports a wide array of real estate educational courses and certifications. Meetings and events: Virtual and in-person educational and networking events, including the annual REimagine! Real Estate Conference & Expo, AI NOW and Woman Up! Knowledge center : Centralized information on California’s housing market, economy, and issues impacting the industry. MLS and professional standards : Guidelines about MLS rules and professional standards. Community and foundation programs : A range of programs in which C.A.R. members may participate, including Californians for Homeownership, the Scholarship Foundation, and Diversity and Inclusion Programs. Marketing tools and resources : Develops and partners with third parties to provide materials to educate consumers about the intricacies of buying and selling a home and the value of using a REALTOR® as well as tools to help members personalize their own marketing.   FURTHER INFORMATION The California Association of REALTORS® is headquartered in Sacramento, California, with a staff of 160. For further information, please visit https://www.car.org/.  Competitive benefits package including health, dental, vision, 401(k) retirement plan with company contribution, 12 Paid Holidays, PTO, and more! Wed, 27 May 2026 21:07:17 -0400 https://alumnijobs.cofc.edu/jobs/rss/22301973/marketing-operations-manager https://alumnijobs.cofc.edu/jobs/rss/22301973/marketing-operations-manager Chicago, IL, Title:  Marketing Operations Manager   Department:  Marketing   Reports To:  Director of Marketing   Location : Chicago, IL – Hybrid Schedule (3 days in-office/2 days remote)     About ASUG   Founded in 1991, Americas’ SAP Users’ Group (ASUG) is the world’s largest SAP user group, serving 2,300+ businesses through company-wide memberships. ASUG helps people and organizations maximize the value of their SAP investments through in-person and virtual events, customer advocacy, peer networking, research, and educational opportunities.   Our Values:   Inspire Trust: ?We build trust through transparency, integrity, and respect. Join us to be part of a team that values honesty and ethical behavior.   Lead the Charge: ?We are pioneers in our field, always striving for innovation and excellence. Be a part of a forward-thinking organization that encourages leadership at all levels.   Join Together: ?Collaboration is at the heart of what we do. Work with a diverse group of professionals who support and uplift each other.   Work Fearlessly: ?We embrace challenges and are not afraid to take risks. If you are bold and ambitious, you will thrive here.   Celebrate Customers: ?Our members are our top priority. Help us create exceptional experiences and celebrate their successes.   Position Summary   ASUG is seeking a strategic, detail-oriented, and execution-focused Marketing Operations Manager to support and optimize the organization’s demand generation, lifecycle marketing, and marketing technology initiatives.   Reporting to the Director of Marketing, this role will own and optimize ASUG’s marketing operations infrastructure, including marketing automation, campaign execution processes, lead management, lifecycle workflows, reporting, and marketing technology systems. This individual will partner closely with Sales, Marketing, Membership, IT, and cross-functional stakeholders to improve operational efficiency, campaign performance, lead visibility, and overall customer experience.   The ideal candidate combines strong technical marketing operations expertise with process thinking, analytical problem-solving, and the ability to execute and scale operational initiatives across the organization.   The Marketing Operations Manager is responsible for managing and optimizing ASUG’s marketing technology ecosystem to support acquisition, engagement, retention, and revenue growth initiatives.   Essential Duties & Responsibilities:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.   Marketing Operations & Automation   Own and co-manage HubSpot, including workflows, automation, lead routing, lifecycle stages, segmentation, reporting, and campaign infrastructure   Assess current marketing operations processes and identify opportunities for optimization, scalability, and operational efficiency   Maintain and improve marketing data quality, governance, documentation, and system processes   Troubleshoot platform, workflow, reporting, and integration issues across marketing systems   Campaign & Demand Generation Operations   Support the execution of demand generation and acquisition campaigns across email, landing pages, webinars, paid media, content syndication, social media, and event marketing channels   Build and QA marketing assets, workflows, lists, forms, and automation supporting campaign initiatives   Partner with internal stakeholders to operationalize marketing campaigns and audience segmentation strategies   Partner with the Paid Ads lead on optimizing and strategizing campaigns for Google, LinkedIn, Microsoft, Reddit, and other digital channels   Support testing and optimization initiatives to improve campaign performance and conversion rates   Lifecycle & Revenue Operations   Partner with Sales and Marketing leadership to optimize lead management, funnel progression, lifecycle stages, and handoff processes   Develop and maintain automation supporting acquisition, onboarding, engagement, renewal, and retention initiatives   Support lead scoring, segmentation, nurture strategies, and customer/member journey optimization   Help define and improve operational processes supporting MQL, SQL, pipeline, and campaign reporting   Reporting & Analytics   Develop and maintain dashboards, attribution reporting, and operational performance reporting within HubSpot   Analyze marketing and funnel performance to identify trends, gaps, and optimization opportunities   Provide data-driven recommendations to improve campaign effectiveness and operational performance   Support leadership reporting and visibility into marketing performance and pipeline contribution   Technology & Cross-Functional Enablement   Research, scope, and support adoption of new marketing technologies, integrations, and HubSpot beta features   Provide operational guidance, documentation, training, and support for internal stakeholders utilizing marketing systems and processes   Collaborate cross-functionally with Sales, Marketing, Membership, Chapters, Volunteers, and IT teams to support organizational initiatives and operational improvements     Qualifications:   8+ years of experience in Marketing Operations, Demand Generation, Sales Operations, Revenue Operations, Campaign Operations, or related B2B marketing roles   Strong experience administering and optimizing HubSpot   Familiarity with account-based marketing and targeted segmentation strategies   Experience with workflow automation, lead management/routing, segmentation, lifecycle marketing, and reporting   Experience supporting cross-functional marketing and sales initiatives   Strong analytical, organizational, and problem-solving skills   Ability to manage multiple priorities in a fast-paced environment   Experience with marketing technology integrations, campaign operations, and reporting frameworks     Preferred Qualifications:   Experience with acquisition, lifecycle, onboarding, renewal, and/or retention marketing   Familiarity with platforms such as:   ZoomInfo SalesOS   Cvent   Google Analytics / GA4   Monday.com   ON24   Experience with conversion tracking, paid media operations, and landing page optimization   Experience with CRM integrations   Experience with SaaS marketing, B2B marketing, and/or association or membership-based organizations     ASUG is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to fostering a workplace where everyone feels respected, valued, and empowered to contribute.   Tue, 26 May 2026 10:00:14 -0400 https://alumnijobs.cofc.edu/jobs/rss/22295612/membership-data-awards-program-specialist https://alumnijobs.cofc.edu/jobs/rss/22295612/membership-data-awards-program-specialist Alexandria, VA, The Society of American Military Engineers (SAME) is looking for a  Membership Data & Awards Program Specialist to join our growing team. SAME represents the public sector architecture/engineering/construction industry – our 20,000+ members literally build and support America’s infrastructure and national security. We are a small organization (about 30 staff) that places a high value on teamwork, collaboration, and continually improving the products and services we deliver to our members. At SAME, we do work hard but we have a lot of fun doing it and enjoy working with one another. Everyone on our team is encouraged to take initiative, offer fresh perspectives, and be entrepreneurial. If you’re a team player who strives to do your best each day, please read on for a great opportunity with our great organization! Please submit your letter of interest and resumes to applysame@same.org . POSITION SUMMARY The Membership Data & Awards Program Specialist supports our Membership Department and leads the administration of SAME’s national recognition programs. This individual will play a key role in maintaining accurate membership data, identifying potential new members and organizational partners through data mining, as well as serving as a back-up to the Membership Specialist. This position also coordinates two annual awards programs — the National Awards Program and the Uniformed Service Awards Program. This position is required to physically work in the office a minimum of three days each week. This position also requires a valid driver’s license and the ability to occasionally use a personal vehicle for SAME business. ESSENTIAL RESPONSIBILITIES: To perform this job successfully, each essential duty and responsibility must be performed satisfactorily.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.  Other duties may be assigned to meet business needs. Membership Support Maintain the integrity of member records in the Society’s membership database. Data updates include but are not limited to address changes, demographic updates, company representative changes and Chapter affiliations. Data updates may also include global changes for the purpose of streamlining web applications or reports. Perform data mining and analysis to identify individual and corporate membership prospects. Assist with member communications, renewals, and new member onboarding processes. Maintain accurate records and support membership reporting and analytics. Provide customer service and technical support to current and prospective members via phone and email. Provide exceptional service to individual and company members This includes: Sending welcome correspondence. Sending renewal reminder notices, last chance notices, cancellation notices and inactivating the non-compliant members. Working with the Associate Director and marketing team to create action plans in order to target reactivation potential. Verifying company data to ensure all individuals end dates match the company. Follow-up with “abandoned carts” for member purchases to encourage joining. Assist company National Point of Contact (NPOC) with website navigation and company account. Maintain expert knowledge of AMS and processes and document processes for future use and reference. Work with membership team to document standard operating procedures related to membership, using the AMS, and other related procedures. Work with the membership team to review membership-related processes, procedures, and policies and recommend changes, updates, and new efficient ways to better serve and support SAME members. Assist with the retention and recruitment efforts and the promotion of member benefits. Collect, analyze, and report member feedback. Serve as support to relevant communities of interest, councils, and committees. Awards Program Coordinate all aspects of the National Awards Program and Uniformed Service Awards Program. Manage the application and nomination processes, including Work with the communications and marketing teams to promote awards Create, test and deploy nomination forms Collect award submissions and review for accuracy prior to judging Manage and execute nomination review process including coordination of review teams. Serve as the primary point of contact for award recipients including: Notification of selection Logistics for award recipients’ registration, hotel and travel Communicating on-site logistics for award recipients Notification of non-selects Serve as liaison to awardees including notification of award; processes and procedures to participate in awards ceremony; and managing all activities related to stipends. Work with Office Manager to manage inventory. Work with events and communications teams on the design and execution of awards ceremony at national events. Assist with on-site execution of SAME events as assigned, including awards ceremonies. Represent SAME at strategic partner or Post events as assigned. REQUIRED EXPERIENCE: 2+ years of relevant nonprofit or related experience. Expertise using association management systems and relational databases; experience using Salesforce, Open Water, and Higher Logic a plus. Familiarity with data analytics or reporting tools KNOWLEDGE, SKILLS AND ABILITIES: Superior organizational skills and attention to detail. Excellent interpersonal skills that inspire trust, motivation, and confidence in internal and external stakeholders. Excellent written and verbal communication skills. Possess a positive attitude with ability and willingness to provide excellent customer service to internal and external stakeholders. Ability to work in a team environment, be a self-starter, and demonstrate initiative. Ability to work on multiple projects and tasks simultaneously, and know how to prioritize, adjust as needed, and meet deadlines. Ability to problem solve and think creatively and broadly to enable and implement a project or event. Desire to learn and be adaptable. Proficiency in Microsoft Office Suite (Teams, Word, Outlook, Excel and PowerPoint.) Commitment to professional growth and organizational excellence. Ability to travel throughout the year to conferences to support on-site activities and awards programs. Fri, 22 May 2026 11:42:43 -0400 https://alumnijobs.cofc.edu/jobs/rss/22295643/sr-vice-president-investor-relations-engagement https://alumnijobs.cofc.edu/jobs/rss/22295643/sr-vice-president-investor-relations-engagement Tallahassee, Florida, The Sr. Vice President Investor Relations & Engagement, at the Florida Chamber of Commerce Enterprise will draw from a strong passion around securing Florida’s future to proactively build relationships and drive sales to grow revenue through new memberships, upgrades, event sponsorships and overall profitability of events. The Sr. Vice President Investor Relations & Engagement will lead, grow, and mentor a team that is poised for aggressive growth. Valuable member of the Florida Chamber of Commerce team as they work strategically to meet the growing needs of Florida’s businesses. As the Vice President Investor Relations & Engagement of the Florida Chamber Investor Relations department, you will be instrumental in how this organization drives revenue and provides superior member engagement opportunities. In this influential role you will be positively impacting the lives and quality of living for all Floridians as you will be strategically working toward the greater goals of the organization by championing free enterprise and the Florida 2030 Blueprint. Become an integral driver within the team as the organization works strategically to meet the growing needs of Florida’s businesses, aggressively advocates for job creation and industry diversification and provides services and infrastructure critical to supporting the growth of business within Florida. Lead, inspire, and develop Investor Relations team members to grow our business through the work they are doing in tandem with other department’s revenue growth activity. As the program grows through your revenue growth activity, you will be able to grow the team. Feel like you are positively impacting the lives and quality of living for all Floridians as you will be working toward the greater goals of the Florida Chamber of Commerce’s Vision 2030 blueprint.   Essential Responsibilities: Secure top line revenue to meet membership dues goals. Secure top line revenue to meet enterprisewide event sponsorship goals Ensure enterprise events are profitable with overall net gain for all events Plan and implement sales and retention goals and drive effective execution of those plans Lead, motivate and develop a best-in-class team to execute sales strategies and deliver on agreed upon growth and retention and member outreach Proactively engage with direct reports and management teams at all levels of the business to ensure ownership and accountability for achieving enterprise revenue goals and member engagement Oversees/Manage Protech CRM system Oversee and provide direction/insight to all financial lines of revenue under corporate outreach department Work with Marketing & Communications department to leverage for revenue generation. Build relationships with Board of Directors, Regional Chairs, Board of Governors by region or industry to network and make connection points to bring in new members, upgrade existing members and gain renewals Work with board members to secure each region’s targeted goals Grow CEO Roundtable by sharing the vision that the organization is the most visionary, collaborative, influential, powerful and effective business advocacy organization in the state Conduct weekly and monthly internal strategy sessions Conduct quarterly and annual employee performance reviews of direct reports       Experience/Knowledge – What previous experience/knowledge is necessary to be successful in this position? What additional experience/knowledge is preferred? Educational requirements? Previous experience interfacing with C-level suite, selling memberships experience Previous experience leading within a mission-based advocacy organization or movement        Ability to proactively identify local opportunities and develop supporting programs Ability to effectively communicate verbally and in writing, both internally and externally Strong organizational skills and ability to handle multiple tasks and meet deadlines Able to excel in a fast-paced environment with changing priorities and able to take a positive team approach. Maintain a professional demeanor during stressful situations Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks Positive, driving results, team leader             Assist membership and revenue generation effort by positively communicating and             promoting the value of our work.    Skills – What abilities are necessary to successfully perform in this position? 7+ years of experience in membership business development and/or forging business relationships with C-suite individuals Must have experience in effectively presenting information to C-Level and senior management, prospects, and/or public groups Strong interpersonal skills and ability to build successful relationships Must have excellent written and verbal communications, planning and problem-solving skills Proven organizational skills including attention to detail and multi-tasking skills Motivated positive team builder Strong working knowledge of CRM Strong working knowledge of Microsoft Office Suite                 Educational Requirements: ·         Bachelor’s Degree in Sales/Marketing, Communications or Business Operations or a related field     Compensation: ·         Competitive compensation package.   Benefits: ·         Medical Insurance ·         Dental Insurance ·         5 hours of PTO per month to volunteer at the non-profit of your choice ·         Life Insurance ·         Long-Term Disability (Short-Term Disability also available) ·         Flexible Spending Accounts ·         401(k) ·         Tuition Reimbursement ·         Paid Time Off (Holidays, Vacation, Sick Time) ·         Free parking   Relocation: ·         Relocation package may be available for a fully qualified candidate   Fri, 22 May 2026 12:46:06 -0400 https://alumnijobs.cofc.edu/jobs/rss/22293068/manager-membership-services https://alumnijobs.cofc.edu/jobs/rss/22293068/manager-membership-services Wahington , D.C., Job Overview The Manager, Membership Services will partner with the Director of Membership & Engagement to drive membership growth, enhance data quality and control, and evaluate the effectiveness of the customer service function. Accountabilities (are the critical activities and results the position is held accountable to produce) Support ASM Business Units           Drive Membership & Engagement  Support Volunteer Organization & Events Program Management Project Management Essential Functions (defines the critical end results expected of the jobholder related to the accountabilities above) Lead Customer Service operations to ensure consistent, accurate, and timely support, while capturing and synthesizing member feedback to inform strategic decisions. Oversee the annual membership renewal cycle, including execution, performance tracking, and continuous improvement efforts. Partner cross-functionally with IT, Finance, and other departments as needed to enhance the digital member experience, optimize systems and workflows, and align organizational priorities. Establish and maintain data governance standards and oversee data quality to ensure accuracy, consistency, and integrity of membership records. Analyze membership data and key performance metrics to identify trends, risks, and opportunities that drive retention, engagement, and growth. Contribute to membership strategy by supporting member benefits, engagement programs, and acquisition and retention initiatives to support membership growth. Oversee membership presence at events including membership booth operations, staffing and onsite engagement and perform additional responsibilities as needed to support evolving business priorities. This position description should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned. Technical Competencies ( are applied or practical knowledge and skills needed for effective technical performance) Domain Knowledge – Demonstrates professional/technical knowledge, skills, and expertise within functional areas. Stays current on best practices and the ability to apply that knowledge and/or skill in a variety of work situations. Project Management Skills – Plans, initiates, executes, controls, and closes projects. Tracks and manages resources, timeliness, costs, deliverables, and performance, and implements contingency plans, if necessary, to ensure projects are successfully completed. Organizational Knowledge – People who are organizationally “savvy”, like to dive into the deep dive with regard to internal and external developments, excel in dynamic environments with many stakeholders, projects, and processes. Presentation & Written Communication Skills – either “one-on-one" or within a group setting, employing the use of various media to share ideas, convey information, and obtain necessary inputs in a clear and concise manner. Enterprise Processes and Technologies – Understands and effectively uses standard office equipment such as personal computers/laptops, and office automation software. Uses new, specialized or the organization-specific equipment, technologies, software, databases, and systems, as required, in accordance with the organization policies. Up to date on social media and uses it appropriately on behalf of ASM. Behavioral Competencies ( are observable behaviors and skills that matter most for success) Instills Trust (Respect/Honor) – Gaining the confidence and trust of others through honesty, integrity, and authenticity. Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels. Drives Results – Consistently achieving results, even under tough circumstances. Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. Values Differences – Recognizing the value that different perspectives and cultures bring to an organization. Decision Quality - Making good and timely decisions that keep the organization moving forward. Courage - Stepping up to address difficult issues, saying what needs to be said. Ensures Accountability – Holding self and others accountable to meet commitments. Build Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Business Insight - Applying knowledge of the industry and the marketplace to advance the organization's mission. Supervisory Responsibility For employees reporting directly to this position, the incumbent is responsible for making hiring decisions, managing the annual performance appraisal process, coaching, mentoring, and providing approval for vacation & time-off requests All facets of this position are self-directed within the policies and procedures approved by the Board of Directors, and guidelines established by the department’s Director in partnership with the organization’s Senior Leadership team In partnership with the department’s Director, this position is responsible for departmental decision-making regarding personnel actions, the acquisition and utilization of resources, procedures, and control systems This position supports the department’s Director in overseeing the development of budgets for all existing programs and new proposals, providing signatory approval for expenditures, contracts, subcontracts, and personal service agreements Physical Demands This role is primarily sedentary and involves prolonged periods of sitting and extensive use of computers and other digital devices. Employees may be required to engage in repetitive motions such as typing and mouse use. Occasional movement may be necessary to access office supplies or equipment within a home or remote workspace. This requires a reliable internet connection and a suitable home office setup, including standard equipment such as a computer, monitor, keyboard, mouse, and headset. Ergonomic considerations are encouraged to promote comfort and reduce physical strain during extended work hours. Equal Opportunity Employer ASM is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind and make employment decisions without regard to race, color, religion, age, sex (including pregnancy), national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. Reasonable Accommodation ASM is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to participate in the application or interview process, please contact hr@asmusa.org so we can engage in an interactive process to support your participation. Pay Transparency Statement This position has a salary range of $105,024 – $139,162 . Actual compensation will be determined based on factors including relevant experience, skills, qualifications, internal equity, geographic considerations, where applicable, and market data.  In addition to base compensation, ASM offers a comprehensive benefits package, that includes medical, dental, and vision coverage, retirement benefits, paid time-off, and other employee wellness programs. 0"> Required Three (3) years supervisory experience in customer service role 0"> Preferred Systems experience (NeForum preferred) in an AMS or CRM system, ticketing platform (ZenDesk preferred) and/or email marketing system (PropFuel, Informz, VideoRequest). Seven (7) or more years of professional experience, prior experience working in non-profit organization preferred Thu, 21 May 2026 13:29:39 -0400 https://alumnijobs.cofc.edu/jobs/rss/22286939/membership-sales-sponsorship-manager https://alumnijobs.cofc.edu/jobs/rss/22286939/membership-sales-sponsorship-manager Remote, Position Summary This role is responsible for supporting the growth of NTCA membership across contractor, distributor, manufacturer, retailer, consultant, and allied categories while helping improve member retention, onboarding consistency, and long-term engagement. The position also contributes to sponsorship, partner, and strategic account revenue efforts by building and maintaining strong relationships with members, prospects, and industry partners. In addition, the role requires maintaining strong CRM discipline, reporting, and opportunity follow-up, while supporting NTCA’s visibility and effectiveness at events, programs, and industry gatherings. Key Responsibilities Oversee membership recruitment, retention, and re-engagement efforts across key member categories. Manage membership prospecting and follow-up activity, from lead generation through onboarding support. Conduct regular outreach to prospective members, renewing members, former members, CTIs, referral sources, and other target audiences. Help ensure a strong and welcoming onboarding experience for new members, with special attention to high-value prospects and priority accounts. Help support annual partner renewals and expansion opportunities. Participate in account planning, pipeline development, and revenue tracking efforts. Support the promotion and growth of NTCA member benefit and value-added programs that reinforce retention and return on membership. Organize and lead biannual Membership Meetings, along with overseeing the Membership Committee and collaborate with the chairperson and members on engagement initiatives, member feedback, and growth opportunities. Assist in strengthening NTCA’s volunteer pipeline through support of the Ambassador Program, State Director outreach, and prospective leadership identification. Support member-facing and partner-facing initiatives tied to education, visibility, and engagement. Responsible for sponsorship sales  Support membership and sponsorship efforts tied to NTCA events and major industry gatherings, including TISE, Coverings, Total Solutions Plus, and other approved meetings. Help with prospect engagement, member welcoming, exhibitor relationship support, and sponsor follow-up at events. Represent NTCA professionally in the field and help build strong industry relationships. Work closely with marketing, finance, operations, and membership support staff to support a seamless member and partner experience. Maintain accurate CRM records, account notes, pipeline stages, and follow-up activity. Provide regular updates, market feedback, and observations to leadership. Partner with coordinator-level staff or internal support staff to ensure timely execution of membership processing, renewal logistics, sponsor fulfillment, invoicing coordination, and related administrative tasks. Preferred Qualifications Bachelor’s degree preferred, or equivalent relevant professional experience. Experience in membership, sales, account management, business development, sponsorship support, association management, or a related field. Strong relationship-building and communication skills. Experience with CRM systems, reporting, and follow-up tracking. Key Competencies Organized, proactive, and accountable. Strong communicator and relationship builder. Positive, collaborative, and professional. Comfortable balancing engagement, outreach, and growth responsibilities. Able to work with both strategy and execution. Motivated to grow into broader responsibility over time. Tue, 19 May 2026 14:52:19 -0400 https://alumnijobs.cofc.edu/jobs/rss/22289783/director-of-member-engagement-business-development https://alumnijobs.cofc.edu/jobs/rss/22289783/director-of-member-engagement-business-development Glen Allen, Virginia, Director of Member Engagement & Business Development Reports to:   President & CEO Status:  Full-Time Position Summary: The Director of Member Engagement & Business Development is responsible for driving membership growth, engagement, sponsorship, and non-dues revenue by aligning member needs with high-value programs, partnerships, and experiences. This role leads member engagement strategy, sponsorship growth, and member communications while supporting organizational revenue goals and strengthening member value across the continuum. The Director supervises the Education & Membership Coordinator and the Associate Director of Education & Events to ensure a coordinated and high-quality member experience. Key Responsibilities: Membership Growth & Retention • Develop and execute membership recruitment and retention strategies • Define and communicate the member value proposition across the continuum • Establish and track key membership metrics including recruitment, retention, engagement, and utilization • Identify opportunities to increase member participation and engagement • Support development and coordination of member networks and affinity groups Sponsorship & Non-Dues Revenue • Develop and oversee sponsorship strategy, pricing, packaging, and partner engagement • Establish annual sponsorship and exhibit revenue goals • Recruit and maintain relationships with sponsors, exhibitors, and business partners • Monitor sponsorship pipelines, forecasting, and fulfillment activities • Support alignment of Services & Solutions initiatives with member engagement and organizational priorities Member Engagement & Communications • Develop strategies to promote membership, sponsorships, events, and member benefits • Oversee membership communications, engagement campaigns, and outreach efforts • Collaborate with staff to ensure consistent messaging across organizational initiatives • Evaluate member satisfaction and engagement outcomes Organizational Collaboration • Partner with Associate Director of Education & Events to align conference and event experiences with member engagement and sponsorship goals • Collaborate with VP & Legislative Counsel and organizational leadership on strategic priorities and member initiatives • Support organizational visibility and relationship-building efforts across the aging services continuum Leadership & Supervision • Supervise Education & Membership Coordinator and Associate Director of Education & Events • Establish goals, priorities, and accountability measures • Foster a collaborative, member-focused, and growth-oriented team culture Qualifications • 7–10 years of experience in associations, membership, sponsorships, or related field • Experience driving revenue growth and member engagement • Strong management and communication skills • Ability to manage multiple priorities and lead collaborative initiatives • Excellent communication and interpersonal skills, with the ability to engage and influence a diverse range of stakeholders. • Creative thinking and problem-solving abilities, with a strategic mindset for driving organizational growth and innovation. • Proficiency in association management software, as well as Microsoft Office Suite. • Demonstrated commitment to valuing diversity and contributing to an inclusive working environment. • Ability to travel, including overnight stays, for Association needs. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Wed, 20 May 2026 11:36:01 -0400 https://alumnijobs.cofc.edu/jobs/rss/22286871/member-retention-lead-fully-remote-not-for-profit-association https://alumnijobs.cofc.edu/jobs/rss/22286871/member-retention-lead-fully-remote-not-for-profit-association D.C., The Membership Retention Lead plays a key role in supporting member retention, engagement, and overall member experience across the organization. This position combines relationship-building, operational coordination, and data-informed outreach to support renewal efforts for school and individual members. Working closely with teams across the organization, the Membership Retention Lead helps ensure members receive timely support, remain connected to AMS resources and programs, and experience consistent, responsive service throughout the membership lifecycle.  In this role, you will play a vital role in:  Strengthening member retention through proactive outreach, relationship management, and renewal engagement   Supporting a high-quality member experience across membership services, communications, and engagement touchpoints  Managing membership operations related to renewals, invoicing, event registration support, and member records Key Responsibilities:  Member Retention and Renewal   Partner with the Senior Director to execute and continuously refine renewal outreach strategies for school and individual members, including targeted engagement plans for at-risk members   Lead proactive outreach to members including onboarding check-ins, mid-year touchpoints, and pre-renewal engagement to strengthen member satisfaction, connection, and long-term retention  Monitor renewal activity and member engagement trends, identify retention risks and opportunities, and share insights and recommendations to support retention planning and decision-making Collaborate with the Senior Director and Marketing team on the development, implementation, and assessment of retention campaigns and member communication strategies Maintain accurate renewal records, oversee timely processing of renewals, and help identify opportunities to improve renewal processes, workflows, and member experience operations  Member Experience and Engagement  Serve as a primary point of contact for member questions, concerns, and support needs  Monitor shared inboxes and ensure timely, clear, and helpful responses Identify gaps in member understanding or engagement and recommend improvements Support engagement initiatives including AMS Connect, Resource Library, and other member benefits Monitor member interactions and conversations to surface trends, needs, and opportunities for outreach  Membership Operations Support  Process membership applications, renewals, and account updates with accuracy and timeliness  Manage invoicing, payments, and follow-up on outstanding balances i Maintain accurate member records and documentation within the database Assist with data tracking and reporting related to retention and engagement Support continuous improvement of workflows by identifying inefficiencies  Events and Cross-Functional Support  Support membership-related aspects of event registration, including member inquiries, registration support, and reporting  Collaborate with Events and Marketing teams to ensure alignment in member communications and experience Participate in the execution of the Annual Conference and other events with a focus on member experience  Other Responsibilities  Support special projects as assigned  Contribute to a collaborative, responsive, and member-focused team environment  WHEN APPLYING, PLEASE INCLUDE COVER LETTER. While AI tools may be used for proofreading or editing, we are most interested in hearing your authentic voice to understand why this position is a strong fit for you. Experience in membership services, customer success, account management, client services, nonprofit engagement, admissions/enrollment, hospitality, or another relationship-focused role   Demonstrated ability to build positive relationships, support retention efforts, and provide high-quality service in a fast-paced environment  Strong written, verbal, and interpersonal communication skills Ability to manage multiple priorities simultaneously while maintaining strong attention to detail, accuracy, and follow-through  Strong organizational and problem-solving skills with the ability to work independently, take initiative, and identify opportunities for improvement  Experience working with databases, CRM platforms, association management systems, or similar technology tools to maintain records, track activity, and support reporting  Proficiency in Microsoft Office Suite and comfort learning and navigating new technology platforms and systems  Ability to analyze information, identify trends or gaps in member engagement, and recommend solutions that improve member experience and retention  Experience supporting invoicing, payment follow-up, collections, or account reconciliation preferred  Demonstrated ability to communicate effectively with constituents, including a pleasant, friendly, and courteous telephone manner; strong customer service skills; demonstrated ability to maintain records and information in an organized manner AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off. The American Montessori Society is an equal opportunity employer and does not discriminate on the basis of sexual orientation, gender identity or expression, race, color, religion, national origin, sex, age, marital status, disability, veteran status, genetic information, family responsibility, political affiliation or any other status protected by applicable laws. Sun, 24 May 2026 12:31:06 -0400 https://alumnijobs.cofc.edu/jobs/rss/22270732/manager-membership-sales-manager https://alumnijobs.cofc.edu/jobs/rss/22270732/manager-membership-sales-manager D.C., The American Association of Exporters and Importers (AAEI) seeks a fundraising and membership professional to drive the development, engagement, retention, and growth of AAEI’s membership.  For more than a century, AAEI has established itself as a cornerstone institution in American international trade. AAEI’s membership includes 200+ multinational corporations, representing a diverse range of industry sectors within the global trade landscape.  The Membership Managers leads the membership development sales pipeline and is responsible for engaging with senior-level executives to recruit them to membership in order to meet an annual revenue goal. The successful candidate is a team player who thrives on developing deep partnerships and leveraging those relationships to deliver member value and drive revenue growth. The Manager will report to the Chief Executive Officer. RESPONSIBILITIES: Manage AAEI’s membership marketing, sales, engagement, and retention plan. Manage pipeline to meet or exceed monthly and quarterly pacing targets to achieve new member revenue goal. Meet or exceed annual revenue and retention goals. Forge deep partnerships with member executives to deliver value, through regular connections and touchpoints, news and policy updates, and event invitations and opportunities. Working creatively and collaboratively with AAEI’s Marketing team to constantly identify non-dues revenue opportunities. With finance and operations colleagues, drive revenue forecasting, renewal planning, invoicing, and engagement tracking, using customer relations software (CRM) and other tools. Bachelor’s degree and 5+ years’ experience in fundraising/sales or member/client relations; political, legal, or policy related experience, preferred. Demonstrated success in business development or fundraising, with a track record of hitting goals. Strongest client service ethic. Persuasive communication skills and self-possession in presentation; exceptional writing, editing, and verbal skills. Ability to explain complex legal and policy issues in simple, easy-to-understand terms. Ability to forge relationships with stakeholders at all levels. Desire to work collaboratively within a fast-paced, entrepreneurial team environment. Comfort with ambiguity and the ability to manage complex and changing program and policy elements with ease. Experience using CRM, association membership databases, and proficiency in Microsoft Office, particularly Excel and PowerPoint. Salary range based on experience. Sales Bonus Eligible Tue, 12 May 2026 14:57:19 -0400 https://alumnijobs.cofc.edu/jobs/rss/22270553/director-marketing-and-membership https://alumnijobs.cofc.edu/jobs/rss/22270553/director-marketing-and-membership Chicago, The Association Forum has a unique and exciting opportunity for an experienced and innovative expert to shape and lead our Marketing and Membership efforts! The newly defined Director, Marketing and Membership is the strategic owner of narrative, segmentation, calendars, standards, and governance. This role exists to do three things extremely well:   Tell a clear, compelling story of how Association Forum’s resources and tools empower individuals to fuel associations and lead into the future.   Build and maintain a marketing + member engagement ecosystem that blends operating systems and engagement data into repeatable, revenue-supporting campaigns and initiatives.   Protect brand trust through strong corporate communications and a durable publications system (BOLD Times and related resources), executed with a small team and a volunteer editorial workforce.   This position will develop and drive one narrative with many touchpoints; focus on membership growth and retention; develop and engage through an ecosystem of communication tools and touchpoints that speak to multiple audiences and their needs; innovate marketing resources and tools that drive members and the broader association community to action; and ensure communications are clean, concise, and reach the market quickly.     Success of the Director, Marketing & Membership will be measured in the following areas:     Story Architecture – Narrative + Brand Trust -  Own and evolve the AF Brand narrative into a usable message map by audience segment (CEO, leaders, emerging, specialists, and supporting members/partners).   Translate strategy into campaign-ready messaging: headlines, value propositions, proof points, and calls-to-action that are recognizable and repeatable.   Maintain and enforce brand voice and visual standards across channels.     Corporate Communications – Press Releases + Official Messaging -  Own Association Forum’s corporate communications posture and execution standards (press releases, official announcements, and priority organizational messages).   Coordinate approvals and inputs with the CEO and relevant leaders; ensure messaging accuracy and brand alignment.   Maintain a reusable press release workflow and template set to reduce cycle time and rework.   Membership and Partnership Engagement .   Publications System – Build for Engagement -  Own the publication operating model and standards for BOLD Times (structure, voice, segmentation rhythm, and conversion CTAs).   Lead and enable the Publications Working Group as an Editorial Council: topic scouting, voice sourcing, and quarterly editorial planning (not production).   Maintain editorial integrity for recurring series (e.g., FIRE Signals) and ensure sponsor-related placements protect member trust.     Digital Brand & Social Media Strategy -  Own digital brand presence across web/email/social/digital publications and keep voice/visual identity consistent.   Set a 12?month social strategy aligned to the FY27 campaign calendar and publication rhythm (BOLD Times).    Maintain reusable templates to reduce rework (aligned to Template Library + backbone logic).    Direct paid/targeted digital activation via external support where used (your outsourcing strategy explicitly includes paid ads + targeting + reporting).     Engagement Ecosystem – Newsletter + Annual Report + Resource Hub -  Design a system that turns major organizational resources (e.g., Annual Report) into repeatable engagement assets that feed the newsletter and member actions.   Set standards for how resources are packaged, surfaced, and measured across email, web, and community touchpoints.   Use engagement insights to refine what content/resources are emphasized and how audiences are prompted to act.     Marketing Operating System + Data Discipline -  Own the campaign calendar + backbone calendar; enforce lane designations and the two-campaign cap. Maintain the Template Library and “Gold Standard” assets (email + social + landing page scaffolds) to reduce rework and accelerate throughput. Blend operating systems and engagement data into a single operating view (workflow tracking, email performance, CRM/AMS insights, community signals, web analytics) to drive decisions. Establish QA checklists and reporting logic (tagging, naming conventions, testing discipline) so results are reliable.     Membership Growth Strategy – Lifecycle + Segmentation -  Own membership acquisition and retention strategy (with segmented journeys for priority audiences).   Lead and enable the Membership Engagement Committee and set direction and strategy for membership engagement tools (MyForum communities, SIGs, meet-ups like Forum After Dark and membership house calls)    Partner with frontline support and the Manager to close feedback loops and improve onboarding/renewal experiences.   Use data to identify conversion drop-offs and optimize journeys.     Revenue Marketing Support – Commercial Fundraising / Partner Assets -  Create messaging frameworks and proof assets that support partner/advertising products (in coordination with VP, Business Operations and sales resources).   Protect editorial integrity and audience fit while enabling revenue through clear packaging and measurable value.   Coordinate marketing support for priority revenue platforms and de-emphasize low-return work.     Grassroots Engagement -  Support the work of the Public Policy Advisory Committee (PPAC).     Leadership & Delegation -  Lead and develop the Manager, Marketing & Membership and Frontline Customer Service Coordinator; set definitions of done and handoffs; delegate execution fully.   Ensure SIG management and Membership Engagement Committee operations are executed through standardized processes owned by the Manager (with specialist coordination support).   Direct vendors through briefs and standards; hold them accountable to deliverables; prevent internal shadow work.   For consideration, candidates must possess the following: 7–10+ years leading marketing/communications and engagement strategy (association or mission-driven org preferred).   Demonstrated ability to build repeatable marketing operating systems (calendars, templates, workflows, QA, analytics).   Strong executive-level writing and storytelling; can translate complex value into clear, compelling language.   Data fluency: comfortable working across email platform, CRM/AMS, web analytics, and community insights; uses data to drive decisions.   Experience working with volunteers as a structured contributor base (e.g., editorial council, committee leadership). Demonstrated ability to incorporate AI tools into daily workflows to improve throughput and quality control.   The salary range for this position is  $130,000 to $140,000  annually.   Association Forum offers a hybrid work environment and is proud to be an equal opportunity employer. We realize the key to creating a company with a world class culture and employee experience comes from who we hire, as well as creating and maintaining a workplace that celebrates everyone.   We proudly consider qualified applicants without regard to race, color, religion, creed, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, veteran or military status, or any other legally protected category.   Tue, 12 May 2026 10:34:54 -0400 https://alumnijobs.cofc.edu/jobs/rss/22270519/sr-analyst-continuing-education-quality-compliance https://alumnijobs.cofc.edu/jobs/rss/22270519/sr-analyst-continuing-education-quality-compliance D.C., Under the direction and guidance of the Director, CE + Experience, the Senior Analyst, CE Quality & QA serves as the operational lead for CFP Board’s Continuing Education (CE) quality, compliance and integrity framework. This role will assist in the design and implementation of a comprehensive, risk-based oversight model that ensures consistency, credibility, and adherence to CFP Board standards, while strengthening trust across the CE ecosystem. Additionally, this role identifies systemic risks, informs CE policy evolution, and enhances the experience and effectiveness of CE Sponsors through clear guidance, proactive communication, and continuous improvement. This position requires cross-functional collaboration to uphold CE program integrity, drive policy alignment, and deliver measurable impact. The Senior Analyst serves as the central point of accountability for CE quality and compliance, ensuring consistency and effectiveness across all related initiatives. This role operates as a highly collaborative partner across Certification, Education, Legal, and Technology functions, ensuring alignment of CE standards, processes, and systems with CFP Board’s broader certification strategy. Key Responsibilities: CE Quality & Compliance Strategy Ensure alignment of CE quality and compliance framework with organizational priorities and industry standards. Identify systemic risks and gaps across CE program design, delivery, and reporting; recommend solutions to strengthen program integrity. Translate audit findings and stakeholder feedback into actionable insights to inform CE policy, standards, and operational improvements. Partner cross-functionally to align CE compliance practices with broader content and certification strategies. Compliance Program Management & Audit Execution Implement and lead a formal CE audit program within a broader quality and compliance framework, ensuring a risk-based, consistent, and defensible approach. Establish and maintain audit protocols, including sample sizes, frequency, documentation standards, and escalation procedures. Manage standardized audit tools, templates, and sponsor communication workflows. Oversee the full lifecycle of the CE compliance program, from planning and implementation through monitoring and continuous improvement. Review and refine audit methodologies to balance rigor, efficiency, and the CE Sponsor experience. Process and Policy Design Documentation audit, workflows, and quality benchmarks to support consistent and defensible outcomes. Collaborate with Legal, Education, and Technology teams to integrate compliance processes into systems and policies. Maintain a centralized, trackable compliance history to support trend analysis, reporting, and enforcement decisions. Evaluate existing CE policies to improve clarity, consistency, and alignment with organizational priorities. Provide data-driven recommendations to leadership on CE policy enhancements based on audit outcomes, industry trends, and stakeholder feedback. Compliance Monitoring & Quality Assurance Ensure CE programs adhere to NCCA accreditation standards and CFP Board policies and guidelines. Maintain full audit coverage of non-registered, self-reported CE activities. Track audit results, issue findings, and recommend corrective actions or enforcement as appropriate. Identify recurring compliance issues and trends; recommend updates to policies, guidance and quality standards. Implement measurable quality assurance standards to ensure consistency, objectivity and a clear, predictable Sponsor experience. Advisory Group Management Manage a peer-based CE Advisory Group to support content quality review and re-review of complex or high-impact programs under the leadership of the Director, Continuing Education and Experience. Facilitate ongoing engagement to ensure diverse professional perspectives inform audit decisions and quality thresholds. Integrate Advisory Group insights into CE and experience quality standards, audit criteria, and policy interpretation. Stakeholder Engagement & Support Lead training and guidance for CE Sponsors on compliance expectations, audit readiness, and best practices. Serve as a subject matter expert on CE policy interpretation, audit findings, and trends. Act as the primary contact for audit-related inquiries from internal and external stakeholders. Develop proactive communication and education strategies to improve Sponsor understanding and compliance. Enhance the CE Sponsor experience through greater clarity, transparency, and consistency in expectations and processes. Collaborate with internal teams across Professional Practice, Education, Legal, and Technology to ensure consistent interpretation, application, and execution of CE standards and policies. Establish feedback loops to identify Sponsors’ pain points and inform continuous improvement efforts. Reporting & Continuous Program Improvement Deliver regular reporting on audit outcomes, trends, and policy impact for internal leadership and accreditation bodies. Define and track key performance indicators (KPIs) related to CE quality, compliance, and Sponsor performance. Use data and insights to inform strategic decisions, improve CE program effectiveness, and support leadership reporting. Monitor industry trends and best practices to ensure CFP Board’s approach remains proactive, effective, and credible. Lead initiatives to refine audit methodologies, address emerging risks, and strengthen overall program performance. Synthesize insights across functions to inform enterprise-level decisions related to CE quality, policy, and program design. Qualifications & Experience Bachelor’s degree in education, public policy, business administration, compliance, or a related field. 4+ years of progressive experience in compliance auditing, program evaluation, or continuing education operations, preferably within a credentialing or regulated environment. Demonstrated experience designing and implementing compliance systems, processes, or oversight functions. Proven ability to manage compliance programs, including audit processes and quality standards. Strong understanding of continuing education, adult learning principles, and accreditation standards (e.g., NCCA or ANSI). Excellent project management, organizational, and analytical skills with the ability to manage multiple priorities independently. Effective written and verbal communication skills with experience engaging diverse stakeholders. Ability to operate effectively in a cross-functional environment and contribute to long-term strategy and outcomes. Preferred Background and experience working in and with associations Experience managing advisory groups or peer review processes Familiarity with CFP® certification and CE requirements Experience with compliance tracking systems, data analysis tools, or LMS platforms Experience within a certification or licensing organization Tue, 12 May 2026 09:38:27 -0400 https://alumnijobs.cofc.edu/jobs/rss/22262375/ams-data-performance-manager https://alumnijobs.cofc.edu/jobs/rss/22262375/ams-data-performance-manager Denver, Colorado, The International Association for the Study of Lung Cancer (IASLC) is the premier international membership association for physicians, researchers, and medical professionals, who are dedicated to conquering lung and thoracic cancers worldwide.  We are currently looking for an AMS & Data Performance Manager to join our team of dedicated professionals. Day to day, the AMS & Data Performance Manager is the primary owner of the IASLC’s Association Management System (AMS), Fonteva, and is responsible for system performance, data integrity, functionality, upgrades, and integrations.  This position will also work closely with the Membership and Marketing & Communications teams to effectively use data to drive stronger business performance. The Manager will analyze data, generate business insights, and translate findings into actionable recommendations to support membership growth, engagement, and marketing effectiveness. This nonsupervisory, exempt position is physically based in our downtown Denver, CO office on a hybrid work schedule. This position reports to the Chief Marketing & Membership Officer (CMMO). This position is not eligible for sponsorship or relocation assistance. In this role, you will: Serve as the business owner and lead administrator of the IASLC’s AMS (Fonteva), in partnership with IT, ensuring system performance, data integrity, and alignment with membership and marketing business needs. Partner with the CMMO and functional leads to define and manage priority KPIs across membership acquisition, retention, engagement, and lifecycle performance. Analyze data to deliver performance insights and actionable recommendations that support leadership decision-making and drive membership growth, engagement, retention, and overall member value. Support regular performance reporting cadence (e.g., monthly/quarterly), ensuring data is translated into clear actions and measurable outcomes. Build and maintain dashboards and reporting frameworks aligned to departmental and organizational priorities. Partner with Marketing & Communications to track and analyze performance across campaigns, channels, and digital platforms. Analyze and report on global membership trends across regions, specialties, and career stages to support inclusive growth and engagement strategies. Generate and report on membership data insights, including analysis of trends, behaviors, segmentation, and lifecycle performance, to inform decisions and drive growth and retention. Identify and implement system enhancements, new functionalities, and integrations, in collaboration with IT and external partners, to improve data capabilities and business performance. Support user training and documentation to ensure effective system adoption and usage. What makes the IASLC the place for you? A meaningful mission. Your work will support global efforts to find effective treatments for lung cancer, one of the most prevalent and deadly forms of cancer worldwide. Opportunity to work with leading physicians and researchers. You will meet and promote the activities of the world’s brightest minds in the field of thoracic oncology and exciting new scientific advancements. A positive work culture. Our people make the IASLC a special place to work.  We are committed to living out our company values at all levels on a daily basis. Belong to a collaborative team. Our small team creates a lot of magic through our collaborative approach to work.  Your work will provide many opportunities to work cross-functionally across the organization. Great employee benefits. Full-time employees are eligible for a comprehensive package of benefits, including medical, dental, vision, life, and disability insurance benefits. We also offer a generous 401(k) match, paid vacation and sick time, paid holidays, professional development, and other perks.  In addition, some positions will have opportunities to travel domestically and internationally. Hybrid work schedule. Employees are based in our Denver office and are allowed to work remotely 2-3 days per week. Compensation: $75,000-80,000 annually, depending on related skills and experience. We believe the best solutions come from diverse teams.  We strive to have an environment where everyone has an opportunity to be successful regardless of any lawfully protected status. A successful candidate will have the following qualifications: A deep commitment to the mission of the IASLC and compassion for those living with a lung cancer diagnosis. Bachelor's degree or equivalent certifications & experience. Minimum of 3 years of experience in database administration, data analytics, reporting, or business intelligence. Exceptional attention to detail and highly organized. Previous administration or maintenance of AMS or CRM platforms, including supporting system functionality, enhancements, or integrations. Proficiency in using data visualization tools (e.g., Power BI, Tableau, GA4) for reporting and creating dashboards. Strong analytical skills with the ability to interpret data and translate findings into actionable business insights. Strong communication and cross-functional collaboration skills, with the ability to present data and insights to non-technical audiences. Must be eligible to work in U.S. without sponsorship (U.S. citizen or permanent resident). Periodic domestic or international travel in support of IASLC programs may be required ( Strong work ethic, positive attitude, dependable. Proactive customer service orientation, relationship building skills and flexibility. Ability to work independently and collaboratively in a dynamic, team-oriented environment. Depends on relevant skills, experience and education. Fri, 08 May 2026 16:08:50 -0400 https://alumnijobs.cofc.edu/jobs/rss/22256586/director-retreat-and-evaluation-services https://alumnijobs.cofc.edu/jobs/rss/22256586/director-retreat-and-evaluation-services Washington, D.C., Join ACCT as Director, Retreat and Evaluation Services and make a meaningful impact. In this client-focused role, you’ll design, manage, and deliver innovative professional development programs for community college governing boards across the country. As the primary point of contact for member boards, you’ll foster responsive, trusting relationships and lead projects from proposal through evaluation, ensuring services are tailored to each board’s needs and aligned with ACCT’s mission and strategic priorities.   Key Responsibilities: Design, coordinate, and deliver professional development retreats, trainings, and board assessment services. Develop retreat agendas, assessment tools, evaluation summaries, and educational resources. Analyze board performance data and prepare written reports. Respond to Requests for Proposals (RFPs), draft proposals, and manage supporting documentation. Negotiate and draft contracts, ensuring clarity and accountability. Assign, coordinate, and support consultants, maintaining strong relationships and clear communication. Manage project schedules and deliverables, ensuring timely and high-quality service. Write, edit, and copyedit reports, proposals, contracts, and presentations. Collaborate with communications to develop materials highlighting ACCT’s governance expertise. Promote ACCT initiatives and project outcomes through written and digital channels. Oversee administrative functions for retreats and grant-funded projects, reviewing budgets and monitoring financial projections. Build and maintain strong relationships with ACCT members, constituent organizations, funders, and consultants. Represent ACCT and support relationship?building efforts at events including the Annual Leadership Congress and National Legislative Summit. Supervise and support the Board Assessment Associate.   What We’re Looking For: Exceptional written and interpersonal communication skills. Strong organizational skills and attention to detail. Minimum 7 years of experience in administration or program management Bachelor’s degree required. Must have supervisory experience. Must have budget management experience. Interest in nonprofit work and community college governance. Proficiency in Microsoft Office; familiarity with survey/assessment tools.   What We Offer: Competitive salary: $115,000 - $130,000, based on skills and experience. Comprehensive benefits: medical, dental, vision, life and disability insurance, retirement plan, flexible spending account, paid time off, and a 37.5 hour work week.   For the full position description, please visit the ACCT’s Career Page . To apply, please email a resume and cover letter to hr@acct.org. Final candidates are subject to a post-offer background check consistent with applicable law, and professional references check. This position will have a target start date after August 3. Wed, 06 May 2026 12:36:16 -0400 https://alumnijobs.cofc.edu/jobs/rss/22253519/chief-membership-and-engagement-officer https://alumnijobs.cofc.edu/jobs/rss/22253519/chief-membership-and-engagement-officer Philadelphia, Pennsylvania, The Executive Office Division of the American College of Physicians (ACP) is seeking a Chief Membership and Engagement Officer (CMEO). ACP, a national organization of internal medicine physicians with headquarters in Philadelphia, is the largest medical specialty organization and the second-largest physician group in the United States with 163,000 members worldwide. This is a hybrid position with 2 days a week in-office required. Reporting to the Chief Operating Officer (COO) the CMEO provides leadership, departmental strategic direction, and business development planning for ACP’s domestic and global membership recruitment, retention, and engagement efforts. Primary responsibilities include: Membership Strategy and Revenue Optimization – Developing and executing comprehensive membership revenue strategies; consistently reviewing revenue streams and proactively recommending strategies to meet or exceed annual operating budget targets. Performance Monitoring and Reporting – Routinely reviewing membership revenue and performance metrics and providing clear, high-level reporting and insights related to membership acquisition and retention. Data-Informed Business Planning – Collaborating with ACP’s internal departments and external partners to acquire and analyze data related to member and non-member needs, perceptions, and behaviors; using insights to inform new or revised membership business plans. Membership Programming and Innovation – Overseeing department staff in the launch, execution, and evaluation of membership programs and initiatives; partnering across the College to assess program effectiveness and recommend enhancements, new initiatives, or sunsetting strategies as warranted. Marketing, Engagement, and Value Proposition Leadership – Initiating and sustaining close collaboration with Marketing, Communications, and Public Relations leadership to co-create and deliver integrated sales and marketing campaigns that articulate the value and benefits of ACP membership across multiple member segments. Team Leadership and Talent Development – Providing leadership and oversight for membership and engagement teams; developing and mentoring high-performing staff leaders; fostering a culture of accountability, collaboration, and innovation; and ensuring teams are aligned with ACP’s strategic priorities and member-focused objectives. Qualifications: College degree required; advanced degree preferred. Allopathic (MD) or Osteopathic (DO) medical degree candidates are welcome to apply. Senior-level experience leading strategic member engagement and development initiatives within a professional association, medical society, or comparable membership-based organization. Proven record of visionary leadership, including successful collaboration within complex organizational environments; leading and developing high-performing teams; executing revenue-generating strategies; and designing and implementing innovative programs and initiatives. Demonstrated ability to leverage data and research to inform strategy, measure performance, and drive continuous improvement. Exceptional communication, collaboration, presentation, and relationship-building skills, with experience working effectively with executive leadership and committees.   ACP offers a competitive salary, superior benefits, and a supportive work environment. To apply, please submit a cover letter outlining your interest in the position along with a CV at: https://www.acponline.org/working_at_acp/jobs/ . Applications must be submitted by June 26, 2026, to be considered. Thu, 07 May 2026 10:28:24 -0400 https://alumnijobs.cofc.edu/jobs/rss/22251063/member-relationship-manager https://alumnijobs.cofc.edu/jobs/rss/22251063/member-relationship-manager Indianapolis, Member Relationship Manager Role: Love building relationships, solving problems, and bringing big ideas to life? INCPAS is looking for a Member Relationship Manager who is passionate about people and energized by meaningful connections. This is a full-time position based in Indianapolis, IN. The Member Relationship Manager supports the Society’s membership growth, engagement, and retention goals by building and managing strong relationships with individual members, firms, companies, partners, and vendors. This role owns key membership programs, oversees external vendor and affinity relationships, and implements targeted recruitment and retention strategies to ensure members receive maximum value from their affiliation with INCPAS. Collaborating across departments, this role advances engagement, innovation, and long-term growth in support of the Society’s strategic plan. Why This Role Matters: Our members are the heart of INCPAS. As the Member Relationship Manager, you’ll ensure members feel valued, connected, and supported at every stage of their journey. From leading renewal strategies to launching creative engagement initiatives, your work will directly shape the member experience and the future of the Society. What You'll Do: Relationship Building Serve as a primary, visible point of contact by conducting visits to INCPAS members, their firms, and companies. Lead relationship management for Entity-level Memberships, 100% Organization Membership, and Firm Administrator programs, ensuring a seamless and relationship-driven approach to recruitment, renewal, and retention. Foster key external relationships with partners, vendors, and affinity programs, including the member call center vendor (MMS), to ensure alignment with member service standards, performance expectations, and revenue goals while identifying opportunities for growth and enhancement. Lead Membership Recruitment, Renewal & Retention Strategy Develop and execute targeted retention strategies focused on at-risk member segments to strengthen engagement and reduce attrition. Implement recruitment campaigns for targeted member segments in alignment with strategic plan goals. Achieve membership budget goals for new member recruitment, renewals, and retention by implementing data-driven strategies that support sustainable revenue growth. Member Sections Provide strategic leadership for member sections—Client Advisory Services, Corporate Finance, Human Resources, Not-for-Profit, Practice Management, Tax, and Technology, including their development, positioning, and promotion. Collaborate with section leaders, volunteers, and subject matter experts to deliver relevant content, education, and engagement opportunities. Ensure Section CPE offerings are aligned with member needs and professional development priorities. Engagement & Communication Lead communication strategies for membership renewals and prospective member outreach, ensuring timely, targeted messaging that clearly communicates member value. Partner with the Communications team to develop and execute integrated communication plans that connect members with programs, resources, and engagement opportunities. Design and oversee a consistent onboarding experience that introduces new members to benefits, involvement opportunities, and professional networks. Data, Reporting & Strategic Support Own the individual membership budget, both revenue and expenses, for retention and recruitment efforts. Monitor and report on key membership metrics, preparing data for Board meetings and leadership reports. Use membership dashboards to evaluate recruitment and retention efforts, adjusting strategies to align with the Society’s strategic plan. Use prospective member dashboard and reports to implement conversion strategies. Actively participate in implementing the membership portion of the Society’s strategic plan, ensuring initiatives are measurable and outcome-driven. Qualifications: Bachelor's degree 3-5 years of experience in membership, engagement, marketing or program management Proven ability to design, implement, and scale programs Strong relationship-building and communication skills Ability to work with databases, CRM/contact management systems, and project management tools. What you will need to succeed: A hustler mindset: you take initiative, get things done, and are not afraid to dive in. Curiosity and excitement about technology (bonus if you have used Canva, AI tools, or other digital platforms). Comfortable connecting with a wide range of people, from students exploring accounting to early-career accounting and experienced accounting professionals leading firms & companies. A drive for improvement: you are always looking for ways to make programs, events, and processes better. Adaptability and collaboration: you thrive in a team, juggle projects, and pivot when needed. A problem-solver who views challenges as opportunities to improve the member experience. Ability to travel up to 50% of the time- mostly within Indiana. To apply, please send your resume to Nichole Favors VP – Member Services, at nfavors@incpas.org. Use the subject line: Member Relationship Manager – [Your Name] Mon, 04 May 2026 15:07:48 -0400